Sales & Operations Project Manager

Sales & Operations Project Manager, Disney Vacation Club

Orlando, FL

“We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help encourage that magic by enabling our teams to push the limits of entertainment and build the never-before-seen! Are you ready to join this team and make an impact?

The Sales and Operations Project Manager will be a member of the Disney Vacation Club Sales Team whose primary focus is to support the Sales process by implementing and maintaining the Organizations internal technology solutions and supporting the Cast and internal partners throughout the project life cycle.

You will report to the Manager, Sales Operations.

This is a Full-Time role.

You Will:

• Create training materials and Standard Operating Guidelines in partnership with Development Team
• Support Department's Computer and iPad Refresh
• Examples of existing partnerships: with Telecom, DVC Tech Planning and Integration, Information Design and Experience, IT, WDW Transportation, WDW Security, WDW Parks and Resorts
• Help support and train Sales and Ops Cast through times of change management
• Troubleshoot Technological Concerns virtually and in Welcome Home Centers
• Complete User Acceptance Testing
• Become proficient in technology tools used by the Sales and Operations Team (Examples of current technology: Salesforce, Disney Vacation Club Explorer, Actsoft GPS, AT&T IDC dispatch system, Sonim XP8 radios, Theater hardware and software)
• Develop and complete specialized projects

You Will Have:

• Can handle high capacity and can use a project management platform
• Ability to lift 20 lbs.
• Team orientation with a willingness to exchange ideas
• Networking skills
• Exceptional Guest service skills
• Proficiency with computer systems (Microsoft Suite, Salesforce, several technology resources)
• 3+ years of project management experience
• Ability to travel
• Information Services Skills/Help Desk Experience
• Continuous improvement experience with proactive problem solving

Preferred Qualifications:

• Sales support skills and ability to influence
• Disney Vacation Club product understanding

Required Education:

• High School Degree

Education:

• Bachelor's Degree or Relevant Work Experience

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

About The Walt Disney Company

Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

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