Human Resources Coordinator Jobs

Pay: $20.00 per hour

At Great Wolf, the Human Resources Coordinator is responsible for supporting the HR function in order to support and grow our most important asset - our Pack. In this role you will partner with HR leadership to ensure the HR function helps drive success and supports successful execution of Great Wolf Lodge business goals.

Essential Duties & Responsibilities

• Partners with HRD and HRM to handle FAQ’s of the Pack related to benefits, pack perks, and other HR related topics.
• Main point of contact to fulfill and track Pack Member Lodge requests
• Conducts training to effectively onboard new Pack and new leaders to include Wolfology and Create the Moment for new hires.
• Ensures timely communication with employees, leadership and across departments to support the operation and positive service-focused culture.
• Participates in organizing pack celebrations and promotes pack recognition.
• Leads all front line recruiting & onboarding for Lodge at the direction of HRM and HRD.
• Owns day to day reporting, administrative duties and processing information for the HR department.
• Supports the HR Department in the maintenance of human resource records, past and current including but not limited to: Personnel Files, I-9, EEOC, Worker's Compensation, Drug Screening, Incident Files, and Health Files.
• Effectively manages open job requisitions based on business needs.
• Communicates information and ideas clearly, confidently and articulately both in oral and written form.
• Able to assess and prioritize staffing needs and execute on the strategy outlined to improve staffing levels.
• Provides feedback that supports Pack Member’s growth, development and engagement.
• Listens to pack questions or concerns and escalates to HRM or HRD as necessary.
• Provides administrative support for HR and operations including; payroll, time and attendance, data input and reporting.
• Demonstrates a working knowledge of federal and state employment law.
• Maintains confidentiality and protects operations by keeping human resource information confidential
• Supports training and development programs for frontline Pack and coordinates completion of online training on Great Wolf University.
• Greets employees and handles daily questions and requests in a timely manner both in person and by phone or email.

Basic Qualifications & Skills

• Enthusiastic and positive energy
• Demonstrated proficiency in Microsoft Office suite
• Successful completion of criminal background check and drug screen
• Minimum of 1 year previous HR or similar experience
• Multi-tasking ability

Desired Qualifications & Traits

• Experience utilizing HR Technology
• Bachelor’s degree or higher in Human Resources, Business or related field
• Human Resources certification or other specialized training
• Strong problem solving and organizational skills
• Attention to detail
• Previous experience in hotel/resort/theme park industry

Physical Requirements

• Able to stand or sit for long periods of time
• Able to lift up to 20 lbs.
• Able to bend, stretch, and twist