Hro Senior Specialist - Remote

Your Responsibilities
Lockton Dunning Benefits is currently seeking a Sr. HRO Specialist, to partner with the HR Outsourcing team in managing and servicing client accounts. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities. **This position can be remote!**
Essential Job Duties And Responsibilities

• Provide solutions to improve services, implement processes, and partner with HRIS, Audit and Payroll to support best practices.
• Provide analysis, information, strategic support, and operational support for all benefits programs to management.
• Prepare in-depth analysis of health care trends and strategies that address them.
• Act as the expert on all benefit and related human resources programs, plans, policies, procedures, rules, and regulations. Answer employee questions and concerns and ensure all claims are resolved accurately.
• Oversees the benefit open enrollment process. This includes scheduling and conducting open enrollment and change meetings; preparing materials; supervising the input, audit, company notification, and employee confirmation of changes
• Ensure compliance with federal laws such as ERISA, HIPAA, COBRA and state laws in regard to the multiple states in which our clients do business.
• Develop and review employee benefit communications and presentations.
• Assist with a comprehensive wellness strategy with a benefits-integrated approach
• Perform financial reporting related to the benefits programs.
• Design or collaborates on and manages benefits plans for clients including medical, prescription drug, dental, vision, life insurance, short and long-term disability, flexible spending accounts, wellness plans, and retirement plans.
• Establish and create policies related to health and welfare benefits.
• Analyze vendor reports and work collaboratively to ensure plan provisions are implemented, interpreted and administered correctly.
• Interface with company leaders and represent the company at various events.
• Manages professional relationships with various internal and external contacts, such as benefit carriers, employees and HR department.

Qualifications
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED

• A Bachelor’s Degree is required
• Strong knowledge of HRIS/benefits administration systems
• Five or more years of professional experience in benefits administration
• Legal right to work in the United States
• Self-directed, works with minimal supervision
• Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports
• Knowledge of benefit specific guidelines of DOL, IRS, ERISA, HIPAA and PPACA
• Occasionally, based on client needs, may need to be able to pass background test and drug screening and answer any applicable COVID-19 questionnaire. This would be at no cost to you and would be based on acceptable testing guidelines as provided by recommendations from the DOL, EEOC, ADA and CDC both at the State and Federal level for business necessity.
• Work independently in the absence of supervision
• General knowledge of Time and Attendance systems, Recruiting systems and General Ledger (GL)
• Familiarity with carrier administration systems (i.e. BCBS, UHC, CIGNA, Delta, Aetna) and ability to trace a disconnect between the BenAdmin system and the carrier
• Experience in completing root cause analysis of system errors, ability to understand the way data flows, organizational structure in systems
• Good understanding of Healthcare Reform
• Work under steady pressure with frequent interruptions and a high degree of contact by phone or in person
• Ability to coordinate the day-to-day operations of employee benefit plans and programs including flexible benefits programs, group medical and life insurance plans, disability programs including FMLA administration, retirement plans