Hotel Programs & Partnerships Manager

JustinBradley’s client, the largest global hospitality organization, is looking for an Hotel Programs & Partnerships Manager. This role will lead, develop and manage several aspects of key operational and commercial programs and partnerships across the disciplines of spa, wellness, recreation, retail & membership. The role will focus on building and socializing a library of tools and resources to support hotel operations and openings across spa, wellness, retail and membership.

More specifically, you will:

• Lead hotel outreach and collaboration with key property leaders to share best practices and gain feedback to inform new programs, partnerships and initiatives
• Create a framework for hotels to adopt partnerships and programs, including development of operational tools and resources, playbooks and presentations
• A wide degree of creativity and latitude is expected.
• Create communications tools, presentations and strategies that socialize key partnerships and programs with senior leadership and hotel team members
• Continually evaluate success of programs and partnerships (service & financial); creating roadmaps for expansion and identifying new opportunities.
• Strong communication skills required to build and maintain relationships with vendors, supplier, key internal & external stakeholders and hotel teams.
• Manage multiple aspects of cross-functional projects from original concept through the final implementation.
• Provide hotel-level marketing and commercial support including (but not limited to), guidance on hotel websites, marketing and social media campaigns, reporting & analytics capabilities
• Provide hotel-level training and onboarding for new tools, programs and partnerships
• Lead ongoing review and action planning to support goals of the department.
• Perform various administrative tasks and any other relevant project support per request, participate in meetings, group activities and hotel visits as appropriate.

What are we looking for?

The success in this role will demonstrate itself through the following attributes and skills:

• Ability to manage change, resolve conflicts, and ensure collaboration within teams and/or units
• Strong problem-solving skills; ability to proactively identify and prevent potential problems.
• Strong presentation skills
• Highly skilled in use of the Microsoft Office Suite (Excel, PowerPoint)
• Ability to work independently and seek additional work when available.
• Ability to analyze data to recommend strategic and tactical decisions.
• Strong administrative, organizational and communication skills (team orientation, fast, focused, and flexible)
• High levels of curiosity and innovation intelligence

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Education: Four (4) year Bachelor’s degree
• Hospitality and/or wellness industry experience

JustinBradley is an EO employer - Veterans/Disabled and other protected employees