Global Workplace Food Program Senior Manager

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
About the Team
The Global Food Program team promotes best practices and supports the business by elevating and creating unique employee and client food and beverage experiences. Our team focuses on implementing industry knowledge across our global portfolio, providing special food and beverage opportunities, creating leading operating standards and deploying innovative ideas that engage our team.
As an experienced and accomplished Global Workplace Food Program Senior Manager, you will be responsible for overseeing the Americas, EMEA and Asia Pacific (excluding mainland China) regions. You will leverage your expertise in workplace catering management, strategic thinking, and knowledge of global catering strategies to drive excellence in our company's employee catering experience.
Key Responsibilities:

• Collaborate and communicate effectively with internal and external stakeholders, including leaders, third-party service providers, vendors, and various departments.
• Lead the development and implementation of short-to-long term strategic optimization plans, processes, programs, and initiatives for the company's employee catering (workplace) experience.
• Proactively troubleshoot risks, identify opportunities, and introduce scalable solutions in a commercial, entrepreneurial, and data-driven manner, leveraging industry insights.
• Take ownership of multi-faceted and multi-region projects, project methodology, events, and initiatives aligned with the organization's culture, values, and matrixed organization.
• Formulate, benchmark, and introduce industry-leading catering/workplace engagement and compliance best practices.
• Deliver regular data driven insights, analytics & metrics through reports, presentations and business cases on catering / workplace activities and projects with cross-function teams to manage costs and budgets effectively.

Qualifications
Qualifications:

• Proficient in MS Office applications (Word, PowerPoint, Excel, and Project).
• Good technical operational knowledge; relevant Food, Health, and Safety certifications would be advantageous.
• Desire to promote growth and innovative solutions, with an open mindset for change and challenges.
• Professional experience in the food and catering service industry and/or workplace operation industry.
• Experience in on-site catering management within technology companies, with an ability to navigate different applications and platforms to drive data-driven solutions.
• People management experience would be a bonus.
• Willingness to travel internationally when necessary.
• Possess a strategic mindset with thought leadership abilities. Strong communication, organization, analytical, and problem-solving skills, with proven leadership experience in a diverse and multicultural environment.
• Rich experience in catering management, workplace experience/operations, hospitality management, general business management, or related fields.
• Strong project and program management experience with a focus on global internal/external audiences within a matrixed organizational structure.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected]
#LI-Hybrid, #LI-Onsite
Job Information
The base salary range for this position in the selected city is $95760 - $182400 annually.
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Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
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At ByteDance/TikTok our benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support ByteDancers to give their best in both work and life. We offer the following benefits to eligible employees:
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We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
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Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off(PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
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We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.