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Workplace Manager Jobs
Company | Compass |
Address | San Francisco, CA, United States |
Employment type | CONTRACTOR |
Salary | |
Category | Real Estate |
Expires | 2023-08-10 |
Posted at | 10 months ago |
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
- Build out and manage external guest registration tools, coordinating closely with building management and internal stakeholders to deliver a high-touch experience for all visitors (5%)
- Act as point of escalation for large facility maintenance emergencies (5%)
- Provide positive and prompt response to requests from the client and building tenants/occupants. Ensure that every office in your portfolio is poised to provide our customers with the best possible in-office experience. (5%)
- Develop a robust network of vendors of all trades who can service Compass facilities when needed; manage vendor service contracts and monitor the provider's performance (10%)
- Manage approved project/CapEx budget as it relates to workplace operations and ensure vendor payment (5%)
- Act as the single point of contact for both regional team and vendors within a portfolio of 20 - 60 offices (10%)
- Oversee and manage post lease and construction aspects of getting new expansion offices set up and ready for open before first day of business, including all lease, equipment and service contracts (15%)
- Oversee all property insurance claims and insurance claim related work (5%)
- Enforce protocols pertaining to health and safety plans, building and employee handbook regulations, and office practices for all individuals onsite (5%)
- Assist in development and maintenance of Workplace/Facilities budget (5%)
- Schedule and manage periodic general preventative maintenance on the mechanical, electrical, HVAC, and plumbing systems (5%)
- Conduct physical inspections of the location uphold rigorous standards of cleanliness and operational excellence, scheduling cleaning, maintenance, and repairs as needed (5%)
- Establish badge access request, issuance, clearance level, maintenance, and auditing processes, including integration with HRIS functionality (5%)
- Organize and communicate inbound and outbound mail processes, including building out mail room, receiving deliveries, providing package notifications, coordinating with local carriers / building management, and implementing systems that cater to business needs (5%)
- Improve all processes, documentation, and system tools pertaining to building safety and security, partnering closely with third-party security providers and internal security personnel at other locations (5%)
- Own the development of fire safety / emergency response plans and documentation in compliance with all local, state, and federal codes (5%)
- Must be willing to travel 25%-30% of the time
- Must be able to perform low level of physical tasks, such as, conducting job site walkthroughs and office audit walks and moving and lifting supplies (up to 25 lb).
- 3 - 5 years experience in facilities or Workplace Operations management
- Minimum of 3 years experience managing supplier and vendors with contract management
- Must be able to work independently or on a team
- Familiarity in lease operations language and execution
- Excellent communication, organization and writing skills
- Proficiency in ZenDesk
- Working knowledge of commercial MEP systems, specifically HVAC, plumbing, fire and life safety systems, and electrical distribution networks
- Minimum of 3 years of project management
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