General Manager, Retail Jobs

About the role.

As General Manager, Retail you will build, scale and manage the company's business with retail partners. This role is expansive, requiring strong relationship building with external partners, managing a P&L, and working cross-functionally to design & stand-up operations of an entirely new business line. You'll make key decisions, influence company strategy, and hold responsibility for the success of the managed care vertical at Jabra Enhance, effectively operating as the "CEO" of a business within a business. This role reports directly to the COO and will work closely with leadership across the organization.

What you'll do.

• Go-to-Market Strategy & Securing Partnerships

• Draft the member journey for partners in conjunction with internal operations and product teams
• Build go-to-market strategy for retail vertical, including market analysis, partner proposition, sales strategy and product offering
• Outline key deal terms and lead contract negotiation & execution with internal Legal team and external partner
• Model and position product offering and pricing, including revenue, profit margin to company & partner, with internal management and finance teams
• Identify the right partners that fit the go-to-market strategy, and build & pitch proposals to them
• • Build go-to-market strategy for retail vertical, including market analysis, partner proposition, sales strategy and product offering
  • Identify the right partners that fit the go-to-market strategy, and build & pitch proposals to them
  • Model and position product offering and pricing, including revenue, profit margin to company & partner, with internal management and finance teams
  • Draft the member journey for partners in conjunction with internal operations and product teams
  • Outline key deal terms and lead contract negotiation & execution with internal Legal team and external partner

• Launch Execution

• Project manage external counterparts to operationalize the partnership
• • Project manage internal resources to operationalize the partnership to launch
  • Project manage external counterparts to operationalize the partnership
  • Run stand-ups, project management timelines, etc. to build the project management rhythm leading to launch
• Run stand-ups, project management timelines, etc. to build the project management rhythm leading to launch
• Project manage internal resources to operationalize the partnership to launch

• Partner Growth & Success

• Establish yourself as the lead point-of-contact with the partner, ensuring a strong relationship, identifying their needs and key decision-makers, and keeping an open communication channel
• Communicate partnership progress internally and externally on recurring cadence
• Build and hire (as needed) the appropriate organizational structure and operating processes to manage the business
• Identify what success metrics look like for both organizations, and work with internal teams to build, report and review them with internal and external stakeholders
• Identify and recommend solutions on how to grow partnership revenue and achieve success metrics, and help prioritize work required with internal teams and external partners

What you'll bring.

• Metrics-driven leader that can translate data into action to push a business forward
• Ability to build and manage strong relationships with different personalities types and stakeholders
• Ability to synthesize information and data quickly, distill important takeaways and tell a compelling story to different audiences
• Results driven, with a strong bias towards action
• Detailed-oriented, critical thinker with a systematic approach to problem solving
• 5+ years of experience building and scaling partnerships at quickly growing, mid-sized startups
• Strong verbal and written communication skills
• 3+ years of experience in the retail space preferred, but not required

A sneak peek at our benefits.

• Nomnom on us. Jabra Hearing offers a weekly lunch stipend. (Pro tip: Groceries count.)
• You're worth it. Our compensation is competitive ($180,000 to $220,000 salary, plus eligibility for an annual performance bonus), and our 401k plan includes matching up to 4%.
• Fill that well! Whether you check out America's natural treasures or just veg out on your couch, enjoy your paid time off (employees can accrue up to 20 days of vacation time, approx. 8 days of sick & safe time, and are eligible for 9 company holidays annually). We encourage time off.
• Take care of yourself and your loved ones. We offer excellent medical, vision, and dental insurance, plus basic life and disability insurance, and contribute generously to it. Adding a new member to your family? We also provide 12-weeks paid parental leave.