General Manager - New Cambria Burbank

Our NEW! Cambria Burbank is currently seeking an experienced hospitality professional to serve as General Manager and lead the property to brand standards and Owner expectations. As part of the property team you will help us " craft inspired workplaces that enable all Associates to deliver kick-ass guest experiences and maximize investor returns "! This could be the perfect opportunity to advance your career with a growing and exciting hotel management company!
The new property will feature 150 guestrooms, restaurant & bar and 1,200 sq.feet of meeting space and is situated at the intersection of San Fernando Boulevard and Hollywood Way just minutes north of the Burbank Airport.
Position Responsibilities

• Monitor and execute the daily, weekly, monthly sales action steps as outlined in the marketing plan and lead the sales team to high levels of revenue generation
• Develop the annual business plan and budget
• Have thorough understanding of revenue management
• Ability to identify operational performance, productivity and efficiency gaps and implement measures to correct deficiencies
• Have a thorough knowledge of necessary cost controls and procedures to maximize monthly and annual profits
• Must be highly focused on Sales at the hotel on a daily, weekly and monthly basis
• Provide the highest level of customer service to guests and associates alike
• Protects the hotel and its assets through enforcing and maintaining a preventative maintenance program
• Must be able to prepare daily, weekly and monthly reports to include forecasting, labor control and revenue reports

Education And Experience

• Excellent decision making ability and analytical skills
• Experience being a General Manager in like sized property, three years or more
• Strong leadership and professional image
• Ability to work flexible schedules, including weekends and holidays
• Knowledge of local competition and industry trends
• Be able to multi-task various job duties daily
• Experience at a premium-branded hotel required

Our Perks
Highly competitive salary
Opportunity for Advancement
Medical, Dental, Vision, Ancillary Benefits, 401K
Paid Time Off, Paid Sick Time
Job Training
The Rally Hotel in Denver Why us?
The Rally Hotel is an independent, lifestyle hotel located in Denver's downtown playground, McGregor Square. Located in the heart of Lower Downtown, The Rally is representative of all that Colorado has to offer. From the railway to the Rockies, Denver's industrial roots to mile high skies, moments of discovery are found around every corner.
Our 176-room hotel is adjacent to the home of the Colorado Rockies, Coors Field and located on McGregor Square. This full-city block is the epicenter of entertainment featuring restaurants, retail and a circulate plaza with a stadium sized LED screen, that will host sports entertainment, movie nights and private events. The Rally inspires the playful side in all of us.
Come join our team at The Rally Hotel!
Job Overview
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
Responsibilities

• Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
• Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
• Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
• Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
• Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
• Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.

Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
None required
Knowledge/Skills

• Must be fluent in oral and written English.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
• Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
• Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
• Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.

Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
• Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
• Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
• Must be able to read written communiques and monochrome computer screen.
• Mobility - must be able to reach all areas of hotel to assist clients.
• 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.

Environment
Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%
Benefits
Benefits for Full-Time, Hourly Roles Include:

• Basic Life and AD&D insurance
• Employee Assistance Program
• Tuition Reimbursement
• Eligible to participate in the Company's 401(k) program with employer matching
• Great discounts on Hotels, Restaurants, and much more.
• Health savings and flexible spending accounts
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
• Paid time off for vacation, sick time, and holidays
• Medical, dental, & vision insurance