General Manager Jobs

Sixt is looking for a General Manager to handle the growth and profitability of our location in Nashville, TN, while ensuring that we are providing first class experience. As an essential part of the team. They will be responsible for the development of their very own branch while driving profitability as they train and develop your staff.

The ideal candidate possesses the following attributes:

• Ability to manage stressful or unusual situations to maintain good customer service
• Exceptional interpersonal and relationship building skills
• Strong organizational skills with the ability to multi-task
• Strong supervisory and communication skills

What you will do:

• Ensure the effective process of all types of car rental transactions
• Uphold company standards and processes
• Complete sales calls with Management Trainees to further their development
• Handle or assist in the resolution of escalated customer service issues
• Actively participate in the training, coaching, and mentoring of the Management Trainees, Rental Sales Agents, Return Agents, and all other staff
• Provide exemplary customer service and issue resolution
• Monitor prices and set rates for walk-ups
• Organize and facilitate weekly staff meetings to keep employees motivated and informed of business operations
• Complete performance reviews on all employees and hold a meeting with the individual to discuss strengths and weakness
• Participate in all areas of employee management
• Increase the market penetration of the branch and increase revenue
• Understand cost control and achieve individual sales goals

Qualifications

• Ability to communicate in other languages is a plus
• Must be at least 21 and have a valid driver's license with a clean driving record
• Minimum of 10 years of work experience in sales and customer service
• Minimum of 5-7 years of management experience in the rental car industry running an airport location
• Ability to work 40 hours per week including day and/or evening hours
• Likely to require at least 20% travel, some of which may be by airplane
• Must be willing to wear company uniforms
• Bachelor's degree
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Additional Information

Paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.

At Sixt, we pride ourselves on having an inclusive and unique environment. We are an Equal Opportunity-Affirmative Action Employer – Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.

The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require. Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries. Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands.

About the department:

As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.

About us:

We are a leading global mobility service provider with sales of €3.07 billion and around 7,500 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 270,894 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply Now!