Freight Brokerage Operations Director

Job Summary:

The role of a Freight Brokerage Operations Director is to provide leadership, execute strategy, continually push for improved processes and methods, grow, and develop people, while protecting and nurturing our culture.

Supervisory Responsibilities:

•Operations Team

Duties/Responsibilities:

•To lead, manage and hold accountable the dispatch teams in TL (Tampa), Shared Truckload (Tampa, Fontana, and Miami), Rail (Tampa) and LTL (Tampa)

•Develop Pricing Strategy and Pricing team.

•Identify capacity solutions with teams for blue-chip customers.

•Develop specific KPI’s – volume, margin, prebooking, etc.

•Resolve escalated issues.

•Ensure all loads are covered, prioritize Loads Boards & assign loads.

•Develop carrier sales techniques focused on carrier development, capacity management and rate negotiations.

•Review and provide recommendations to current carrier sales team structures.

Required Skills/Abilities:

•Currently senior carrier sales rep & ready to move into a leadership role or, current carrier sales leader & looking for a change.

•Experience with multiple modes of transportation

•Experience with TMS

•Relationships with high quality carriers are a plus.

•Knowledge of leading Broker Boards

•A strategic thinker who can utilize their analytical and technological skills to quickly understand concepts/needs and effectively develop, execute, and manage programs, metrics, and solutions.

•Strong operational and financial acumen, and measurable success in developing, implementing, and executing plans.

Education and Experience:

•Minimum of 5 years logistics, transportation, or related experience

•Bachelor’s degree preferred (Transportation or Logistics preferred)

•Experience delivering P&L responsibilities in the transportation industry.