Director Of Operations Jobs

About Us:

Medical Specialists of the Palm Beaches, Inc. (“MSPB”) is a FAST GROWING primary care-focused, multi-specialty physician group practice serving Palm Beach and Broward County. We pride ourselves in being a value-based, care focused, integrated healthcare delivery system committed to providing comprehensive, high-quality care with respect and integrity for its patients and the community. MSPB has 100 providers, more than 30 offices and offers primary care, cardiology, neurology, hematology/oncology, concierge medicine and laboratory services. We offer a comprehensive benefits package to full-time employees.

Summary:

Directs, administers and controls the day to day operations and activities of the group’s medical locations while reporting directly to the COO. Participate in executive strategic planning at the corporate level.

Primary Responsibilities:

• Ability to supervise interdisciplinary team.
• Will direct, administer and control the d-today operations and activities of the group’s medical locations.
• Respond to alleged violations of rules, regulations, policies, procedures, and Standards of Conduct by evaluating or recommending the initiation of investigative procedures.
• Resolves any medical-administrative problems and keeps lines of communication open with staff to ensure high employee morale and a professional atmosphere.
• Ability to write procedure manuals, quality assurance reports, flowcharts and design/create and manage databases.
• Ensures clinic compliance with all regulatory agencies governing health care delivery and the rules of accrediting bodies. Continually monitors operations, programs, physical properties. Initiates appropriate changes.
• Maintains professional affiliations and enhances professional development to keep current in the latest health care trends and developments.
• Collaborate with other departments (for example, Human Resources, CEO, EHR, and so on) to direct compliance issues to appropriate channels for investigation and resolution.
• Ability to read, analyze and interpret practice standards, professional journals, technical procedures and government standards and regulations.
• Other duties as assigned.
• Identifies potential areas of compliance vulnerability and risk, develops and implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future.
• Informs management about current trends, problems and medical activities to facilitate policymaking.
• Identify, develop, implement and evaluation of program policies and procedures as directed by state, federal and administrative codes, as well as professional practice standards. Enhances operational effectiveness, emphasizing cost containment without jeopardizing important innovation or quality of care.
• Ability to analyze and report data.
• Work with management on current trends, problems and medical activities to facilitate policymaking and to coordinate and ensure compliance with OSHA filings and reporting.
• Develops, initiates, maintains, and revises policies and procedures for the general operation of the compliance program and its related activities to prevent illegal, unethical, or improper conduct.
• Develops and monitors programs designed to improve the quality of health care delivery including outcome measurement and performed efficiencies.

Experience, Skill and abilities:

• Computer skills including (word-processing, spreadsheets) desirable.
• Microsoft Office knowledge a must.
• Familiarity with healthcare laws, regulations, and standards.
• Strong organizational, interpersonal and communication skills required.
• Demonstrable experience in data management and clinical applications such as Athena.

Personal Qualities: Develops and maintains good relationships with co-workers. Demonstrates good judgment when dealing with sensitive issues. Handles interruptions and unpredictable situations. Must demonstrate good judgment regarding confidentiality policy. Supports organizational and department goals. Contributes important information. Dresses appropriately for position. Maintains a high degree of dependability.

Education and/or Training:

• Minimum of five years’ experience with progressive advancement in leadership positions in physician practice operations. Multi-specialty experience a plus.
• Bachelor’s degree required; master’s preferred such as MBA, MPH or MHA.