Executive Assistant Jobs

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This role will be supporting the Chief of Staff and OCCO office and supporting CCO on an as needed basis

What you get to do in this role:

• Assist leadership and organizations by optimizing usage of time. Make decisions regarding short-term priorities and work activities. Arrange all travel to ensure consistency within company procedures and support organization in obtaining necessary travel documents including Visa/passport, while maintaining Leadership expenses/credit card reconciliation.
• Assist new hire on-boarding with processes including expense reporting and travel systems and other internal processes and tools.
• Act as a trusted liaison between SVP and key internal and external stakeholders including employees, partners & clients – providing key insights, feedback, and recommendations to enhance engagement and belonging.
• Assist with any ad hoc special projects as needed.
• Identify needs and issues within the organization and initiate solutions.
• Compile, prepare and process Leadership expenses and credit card reconciliation where needed.
• Draft and prepare routine and advanced SVP correspondence including emails, presentations, and reports. Review outgoing correspondence for accuracy, format consistency, signatures, and conformance with expectations.
• Assist SVP and organization by optimizing use of time. Make decisions regarding short-term priorities and work activities.
• Arrange all travel, both domestic and international, to ensure compliance to company guidelines and provide support to ensure all required travel documents are current including Visa/Passport and are ‘ready for travel.’
• Work with relevant Partner, Sales & Ecosystem Ventures teams in advance of scheduled domestic and international trips to ensure strong discipline and rigor around meeting prep. Advanced meeting prep to include review and receipt of all agendas and briefing documents in a timely manner to support and aid in preparation of executive meetings.
• Work with HR-IT to on board all new hires to ensure a seamless experience and manage the off-boarding process with HR-IT support.
• Manage expense management process which includes submitting all SVP-VP expense reports and receipts in a timely manner.
• Anticipate and/or identify needs and issues within the organization and proactively initiate and/or facilitate solutions.
• Proactively track multiple deadlines, schedule calls & plan meetings, maintain complex and changing calendars, while working through scheduling roadblocks.
• Keep an on-going listing of high priority initiatives designated by SVP for follow up action tracking and discussion through completion by designated owners.
• Coordinate internal and external meetings including staff meetings, executive briefings, All Hands meetings, QBR’s and off-site meeting and events – including creating agendas, Assist in preparing any meeting materials or presentations, scheduling conference space, Ensure meetings are connected to required technology, community service project, team activities, dinners, and all catering needs
• Draft and prepare routine and advanced correspondence including emails, presentations and reports. Review outgoing correspondence for accuracy, format consistency, signatures and conformance with executive procedures.
• Schedule appointments, plan meetings, and maintain complex and changing calendars, while working through scheduling roadblocks.

To be successful in this role you have:

• 10+ years experience supporting SVP+ level including Program & Project Management experience.
• Desire to grow and take on your own projects and work under pressure while consistently meeting deadlines.
• Highly organized with exceptional communication skills and fully capable to take initiative, manage, and oversee variety of high priority projects from multiple management and professional levels successfully with minimal direction
• Exceptional professional demeanor and soft-skills
• Must be strong team player with positive and personable and upbeat can-do attitude.
• Proficient with Zoom, Microsoft Office suites (Word, Excel, PowerPoint, Outlook) and Concur Experience in handling confidential and sensitive materials with discretion.

FD21

For positions in New York City, we offer a base pay of $94,300 - $155,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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