Events Program Manager Jobs

Events Program Manager

Position Overview:

This person will be responsible for driving scalable event experiences that drive overall business growth and customer success. They will need to plan and manage execution of customer workshops.

This person will need to work effectively within a small team and be a problem solver with strong written and polished verbal communication skills. They’ll obsess over details, display poise and sophistication in fast-moving situations, embrace ambiguity, and deliver results.

Responsibilities:

· Lead all aspects of customer workshop event from pre-planning, program development, speaker coordination, procurement of supplies and collateral material, on-site staffing, invoice processing and expense reporting, to post-event analysis and follow up

· Share and execute workshop best practices across all workflows to drive consistency in execution of workshops and provide a consistent customer experience

· Coordinate with internal stakeholders to identify workshop locations and work with internal and external vendors to procure space and manage capacity

· Create clear roles and responsibilities among the internal team members (Marketing, Sales, Solution Consulting)

· Partner with Marketing and Solution Sales to ensure workshop invites are sent out

· Partnering with Marketing and Sales teams, to plan a rolling calendar (6-12 months) of events that support the growth of our engagement with customers

· Track workshop performance, including attendance, pipeline generation, acceleration and return on investment, and deliver post-event readouts

· Gather feedback from customers and from internal stakeholders and drive continuous process improvement

· Assist with building solid relationships with vendors, internal team members, and a wide range of stakeholders across our company to manage expectations and ensure high-quality event management

Hiring Manager Notes:

What region are you looking to hire for?

· Remote – US (Flexible)

Does this position require to sit onsite?

· No, Remote.

Does this position require to work specfic time zone hours?

· No, they can work their respective time zone.

Minimum qualifications:

· 3-5 years of experience planning, executing and measuring customer workshop events (attendance of up to 150 customers/event), specifically in high tech products/services

· A background in project or program management

· Good interpersonal, organizational, negotiation, and communication skillsare key for this role

Preferred qualifications:

· Experience in relationship building and stakeholder management with cross-functional teams

· Familiarity using enterprise solution platforms or willingness to learn

· Demonstrated technical savvy – not a developer but someone who understands tech

· Analytical skills and ability to draw most relevant insights that accurately describe performance and impact metrics, and take action

Pay Rate Range:

· $39-52/hr.