Sales Manager Jobs

At Palmaïa, The House of AïA, we offer more than just a resort experience - we provide a unique vision of wellness that cannot be found anywhere else. Our guests have the opportunity to embark on a journey of personal growth, relaxation, and connections with others, making their travel experience a truly meaningful one.

What You Will Do:

As the Sales Manager, your responsibilities will include developing and expanding the Leisure and FIT markets in the US and Canada through prospecting and securing new business.

Responsibilities:

• Be knowledgeable regarding all the hotel’s facilities, services, and destinations overall.
• Work with clients to facilitate individual reservations and group inquiries by being attentive and responsive to client’s needs.
• Support Commercial Director as well as Associate Director in any needed duties
• Support Directors of Sales for North America and /or South America in related business needs based on territory
• Develop an annual sales plan for assigned territory/accounts.
• Assist in the development of sales strategies as directed
• Achieve individual and/or team quarterly and annual sales/revenue goals and KPI targets
• Establish and maintain relationships with key accounts to increase account revenue
• Create and design email campaigns to boost awareness
• Work directly with the hotel to service agency requests such as waitlist clearance, coordination of guest special handling, and any reasonable request which requires sales assistance.
• Manage accounts in the territory: bi-annual meetings with owner/management; plan sales activities; attend agency trade events; develop a marketing plan.
• Run production reports for managed accounts
• Organize sales activities, including brand road shows, trade shows, and special client events as required
• Submit expense reports
• Maintain up-to-date client contact information and sales activities in hotel ́s systems and all internal databases
• Organize and coordinate FAM trips and site inspections of the hotel
• Identify the latest market trends and competitor practices and share them with the team
• Manage annual budgets
• Manage and update all agency profile data in conjunction with the CRM Expert
• Achieve monthly appointments and sales goals set by the Commercial Director
• Attend industry trade shows and events as required where representation is needed.
• Analyze monthly production reports
• Actively solicits new business through outside cold calling, entertaining, and appointments.

ABILITY TO:

• Multi-task and effectively and efficiently prospect, sell, and build relationships
• Efficiently work with Microsoft Office programs, including Office, Excel, and PowerPoint
• Work independently and maintain a positive attitude
• Travel when needed to luxury trade shows, roadshows, and sales trips (approx. 30%)

QUALIFICATION STANDARDS EDUCATION

Minimum of two years of college-level courses with an emphasis on business or communications preferred. Bachelor’s degree in Hotel Management, Marketing or Communications, or Business Administration is preferred.

EXPERIENCE

Requires a minimum of 3 years experience and strong contacts with all areas of the hospitality industry—hotel experience required.

Previous experience in sales and marketing is a must.

Note: This position is an Independent Contractor Position based in North America.