Director, People Partners (Growth)

Maven is the largest virtual clinic for women's and family health, offering continuous, holistic care for fertility and family building through maternity, parenting, pediatrics and menopause. Maven's award-winning digital programs are trusted by leading employers and health plans to reduce costs and drive better maternal health outcomes, as well as enhance DE&I in benefits programs. Founded in 2014 by CEO Kate Ryder, Maven has been recognized as Fast Company's #1 Most Innovative Health Company and has grown to 15 million lives covered. Maven has raised $300 million in funding from leading investors including General Catalyst, Sequoia, Oak HC/FT, Dragoneer Investment Group and Lux Capital.
An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:

• TIME 100 Most Influential Companies (2023)
• CNBC Disruptor 50 List (2022, 2023)
• Great Place to Work certified (2020, 2021, 2022, 2023)
• Fast Company Best Workplaces for Innovators (2022)
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023)
• Built In LGBTQIA+ Advocacy Award (2022)

Maven Clinic is looking for a director-level People Partner for our Growth organization, encompassing our Employer Growth, Payer Growth, and Client Services business units. This person will be responsible for the success of employee engagement and team performance through people programs and manager support. As Maven is continuing to grow in 2023, an objective, direct, and empathetic people leader is critical to create an environment where everyone can be supported and do their best work. The ideal candidate for this role is a people leader who is adept at building strong relationships at all levels, a proven metrics-driven operator, and someone with a bias for action.
As the Director, People Partners, you will:

• Mentor up-and-coming People leaders on our team by sharing your experience and expertise, and lead by example with managing competing priorities, navigating complex people situations, and developing trusted relationships with senior leaders
• Create and implement progressive talent strategies to address retention and development needs
• Become a trusted resource and great example by establishing credibility through your actions and interactions with Mavens
• Work closely with other cross-functional teams, including (but not limited to) People Operations, People Experience, Internal Communications, Finance, and Legal to ensure clear roles and responsibilities and efficient processes
• Act on insights you gain from people data to drive engagement and a high-performance culture within your client groups and across Maven
• Deliver people programs, including (but not limited to) performance management, compensation review, manager training, employee workshops and engagement surveys
• Partner with Recruiting to help drive a great experience for candidates and a streamlined onboarding experience
• Serve as the right hand to our Senior Vice President, Employer Growth; Chief Growth Officer; and Senior Vice President, Client Services by providing regular strategic counsel and guiding them as they lead their teams through change
• Build structures and processes that help us work more efficiently and sustainably with an eye toward operating at scale
• Support the Growth organization by developing and executing people strategies that align with your client groups’ business strategies
• Coach and develop leaders at all levels in the organization and demonstrate your objectiveness and empathy as you work with employees
• Continuously iterate on people programs based on feedback from your client groups and the rest of the company, and identify areas where we can build and deliver new company-wide programs, and follow through on your ideas

We’re looking for you to bring:

• Experience and sound understanding of sales compensation and commission structures
• People Partner background working specifically with customer-facing client groups
• Excellent communication skills in all forms that exhibit your objectiveness, empathy, patience, and diplomacy
• An entrepreneurial drive, ability to create order from chaos, and willingness to roll up your sleeves to directly solve challenging problems
• Proven success partnering with executive-level leaders to help them achieve their goals
• Strong analytical and problem-solving skills
• 8+ years of experience in Human Resources Business Partner, People leadership, or equivalent business operations roles
• Exceptional relationship-building and influencing skills and ability to establish rapport, quickly build credibility, and engage in executive-level partnerships

Helpful experiences and skills (if you don’t have them, it’s not a dealbreaker!):

• Direct work experience in customer-facing roles, such as Sales or Client Services
• Experience supporting employees and teams in other countries, primarily the UK and Europe
• Deep experience in employment law and compliance

For candidates in NYC, CO, or CA, the base salary range for this role is $165,000 - $215,000 per year. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits & Perks:
We are reimagining what a supportive workplace looks like, from the inside out. On top of standards such as employer-covered health, dental, and insurance plan options, and generous PTO, we offer an all-of-you, inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists, including care for everything from mental health, reproductive health, family planning, pediatrics.
• Udemy, annual professional development stipend, and access to a personal career coach through Maven
• 401K matching for US-based employees (immediately vesting)
• Weekly breakfast, lunch, and get-togethers
• 16 weeks 100% paid parental leave, flexible time upon return, and $1.5K/mo for 2 months, new parent stipend (for Mavens who've been with us at least six months)
• Whole-self care through wellness partnerships

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g [email protected]). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: [email protected]. For general and additional inquiries, please contact us at [email protected].