Director Of Retail Accounts (Eastern Region)

Description

• MUST SIT WITHIN THE FOLLOWING U.S. REGIONS: Great Lakes, Southeast, Northeast*

Our Company
Congo Brands is at the epicenter of where consumer demand meets product development. Through brand partnerships with lead influencers, we are afforded an inside look at what consumers truly desire. E-commerce becomes the laboratory for consumer feedback and serves as a data pool for future retail endeavours.
The Role
The Director of Key Accounts (DKA) leads and oversees activities of the entire Regional Key Account management department within either the West or the East. The DKA expands and maintains relationships with strategically important and large regional chains and is responsible for assigned strategic account targets and sales quotas.
Key Responsibilities

• Other Duties: Handles other such duties as they may deem fit in the execution of their duties or duties as assigned by the VP of Sales.
• Collaboration: Highly collaborative, where they work to create cross-functional engagements and understandings with necessary departments.
• Leadership Role: The first and most prominent role of the DKA is their leadership over the Regional Key Account team within their assigned business unit. The DKA deals in the achievement of excellence and insight to surpass customer expectations. In this position, the DKA proactively leads the business’s strategic account planning processes and develops performance objectives, sales targets, and critical milestones for weekly/monthly/annual periods.
• Strategy: Tasked with playing the lead strategic role in account management. In this capacity, the DKA drives and develops account specific growth strategies and approaches.

Key Skills And Experience Required

• The DKA must have an ability to demonstrate an understanding of standard sales analyses and an ability to extract useful insights from raw data and information for the purpose of strategy creation, furthering key account agendas, and enabling the achievement of goals and targets.
• Must demonstrate high proficiency in MS Office tools, which are necessary for the creation of visually and verbally engaging reports and presentations for the senior sales management, clients, key stake holders etc.
• Must be customer-oriented, be patient to manage difficult customers, be result-focused, demonstrate integrity and respect in the performance of their duties, be self-motivated going beyond the call of duty, have an ability to handle multiple projects simultaneously and meet deadlines, have exceptional organizational skills, and demonstrate calmness in uncertain and stressful situations inspiring the same in their team.
• Valid driver’s license
• The DKA must demonstrate an ability to lead with a vision establishing a healthy working culture in their team. The candidate will be likeable and approachable making it easy for junior and collaborative personnel to follow them and enabling them to earn the trust of clients and senior sales personnel.
• Minimum of 5 years working experience in a key account management position within a fast-paced and highly competitive business environment, preferably working as a Senior Key Account Manager.
• Proven and successful track record in establishing strong and long-term customer relationships, being able to retain the highest-value relationships.

Education Requirements
Bachelor’s Degree or equivalent experience
Travel:
50%
Compensation And Benefits Details
PTO and paid holidays
Health, dental, and vision insurance
401(k) with employer match
Employee rewards program