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Desktop Support Admin Jobs

Company

SysMind
Address Carlsbad, CA, United States
Employment type FULL_TIME
Salary
Category IT Services and IT Consulting
Expires 2023-08-25
Posted at 9 months ago
Job Description
Technical/Functional Skills
Must have experience in Desktop/Laptop troubleshooting.
Imaging machines using SCCM
MAC Support
Maintaining Inventory
Knowledge base building and maintenance
Experience Required
Roles & Responsibilities
Install, configure, test, maintain, monitor, and troubleshoot end-user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels.
Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end-users, and recommend and implement corrective solutions, including off-site repair for remote users as needed.
Image and setup workstations using SCCM
Collaborate with Technology team members to ensure efficient operation of the organization's desktop computing environment.
10+ Years of experience in local site support as Desktop support engineer.
Ensure that desktop connection are in proper working order.
Prepare tests and applications for monitoring desktop performance, then provide performance statistics and reports.
If necessary, liaise with third-party support and PC equipment vendors.
Perform related duties consistent with the scope and intent of the position.