Desktop Support Engineer Jobs

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Role:Desktop Support Engineer

Location:Carlsbad CA– Onsite

Duration:contract

:

Technical/Functional Skills

Must have experience in Desktop/Laptop troubleshooting.

Imaging machines using SCCM

MAC Support

Maintaining Inventory

Knowledge base building and maintenance

Experience Required

Roles & Responsibilities

Install, configure, test, maintain, monitor, and troubleshoot end-user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels.

Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end-users, and recommend and implement corrective solutions, including off-site repair for remote users as needed.

Image and setup workstations using SCCM

Collaborate with Technology team members to ensure efficient operation of the organization’s desktop computing environment.

10+ Years of experience in local site support as Desktop support engineer.

Ensure that desktop connection are in proper working order.

Prepare tests and applications for monitoring desktop performance, then provide performance statistics and reports.

If necessary, liaise with third-party support and PC equipment vendors.

Perform related duties consistent with the scope and intent of the position.