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Customer Desktop Support Jobs

Customer Support Jobs
By InComm Payments At United States
Define and manage support processes for healthcare & benefits accounts for activities such as
Manage coverage of customer support hours per service level requirements.
Define escalation procedures, including work with product and engineering teams to troubleshoot problems; manage ticket backlog
5+ years experience of customer support, preferably in the financial or health insurance services industry
Experience managing platforms such as Zendesk or Salesforce Service Cloud.
Assist in evaluating emerging support channels and technology.
Director Customer Support Jobs
By Viirtue, Inc. At St Petersburg, FL, United States

Job Description Job Listing: Support Director at Viirtue Inc. Are You the Nerdy, Fun-loving Leader We've Been Searching For? About Viirtue Inc. We're the venture backed pioneers of a proprietary ...

Desktop Support Engineer Jobs
By Axiom Technologies At Horsham, PA, United States
Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
Hands on Experience on Networking and Data Centre.
Basic knowledge of SOE and group policies
Good knowledge of MS Office tools installation & troubleshooting
Excellent customer service and people skills
Field experience supporting a variety of technologies and services
Desktop Support Jobs
By Robert Half At Greater Boston, United States

Desktop Support Technician or Help Desk Technician - Full Time Job Opportunity

Desktop Support Jobs
By SysMind At Batesville, IN, United States

Provide onsite and desk side support services to end users. Build, configuring and troubleshoot Install "Gold" image on Customer PC and laptop applications and hardware components. Support meeting ...

Desktop Network Support Jobs
By Tech Domain At Sioux Falls, SD, United States

• Technical troubleshooting and hands-on experience with different OS such as iOS, Android, Windows, and Blackberry devices

• Basic understanding of DHCP, DNS, IP addressing, fixing wireless Lan, Ethernet desktop configuration issues, and subnetting.

Customer Support Hero, Flickr
By SmugMug At Mountain View, CA, United States
Organizational skills with the ability to manage numerous priorities at once
Acknowledge, troubleshoot, and resolve customer inquiries and complaints
Excellent written and communication skills
Ability to not only work independently, but as part of a team (all remotely!)
Role reports to: Customer Support Manager
Communicate with customers through email and social media
Director Customer Support Jobs
By Swooped At United States
Understand intrinsically the need to be customer-focused and be constantly challenging how we can improve customer experience
10+ years of experience in customer support of enterprise products, with a significant focus on distributed systems
Strong experience with public cloud providers
Experience working with and administering/customizing Zendesk
Experience supporting a SaaS platform
Experience supporting a streaming platform and/or Apache Kafka
Desktop Support Jobs
By Laiba technology At New York City Metropolitan Area, United States
Responsible for end user hardware/software procurement, inventory and allocation management
Experience of supporting VPN and remote connection tools, in relation to Broadband and 3G technologies.
Experience providing remote fault analysis, via verbal communication and IT remote control tools.
2nd\3rd line desktop support experience
Strong Microsoft Windows o\s experience – Especially for Windows XP
2nd line fault analysis and experience of Outlook 2003/2007/2010
Desktop Support Engineer Jobs
By Tech Domain At Springfield, Massachusetts Metropolitan Area, United States

• Technical troubleshooting and hands-on experience with different OS such as iOS, Android, Windows, and Blackberry devices

• Basic understanding of DHCP, DNS, IP addressing, fixing wireless Lan, Ethernet desktop configuration issues, and subnetting.

Desktop Support Technicians Jobs
By Cogliano IT Staffing At Hesston, KS, United States

Candidate Requested Minimum Qualifications And Skills

Minimum Of 18 Months Years Of IT Experience.

Desktop Support (Part-Time) Starts Immediately
By Bayforce At Florida, United States
Ability to learn all our internal tools for client management to remediate issues.
Experience working with Network Engineers
Onsite Desktop support at client 2 days per month
Receiving new machines and getting them imaged and configured for deployment and inventory tracking.
Document all work as completed and communicate findings with POC.
5+ years in a desktop support role
Desktop Support Technologist Jobs
By New York University At , New York, 10012 $67,500 - $82,500 a year

Required Skills, Knowledge and Abilities:

Preferred Skills, Knowledge and Abilities:

Customer Support Technician Jobs
By University of Kansas At , Lawrence, 66045 $38,000 - $42,000 a year
Experience with educational assessment systems
High school diploma/GED and one year of relevant experience
Experience providing technical support via phone, email and chat.
Working knowledge of MS Office Suite including Excel, Word and Outlook
Basic working knowledge different operating systems such as Windows, MacOS, iOS/iPadOS, and ChromeOS
Excellent writing and verbal communication skills
Desktop Support Engineer Jobs
By Accuro At Maple Grove, MN, United States
Experience in installation of Microsoft System Configuration Manager 2007-2012.
In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues.
Experience creating collections, packages, applications within SCCM
Should have strong experience in SCCM 2007 & 2012
Experience in deploying, troubleshooting, and managing Windows devices
Experience in supporting Windows Server 2012, 2016, 2019
Customer Support Technician Jobs
By Cartelux At , Remote
Familiarity with task management - Trello, Jira
If you're a self-managed, talented professional with exceptional relationship skills, we want to hear from you!
Understanding and experience of Responsive CSS and it’s frameworks, and their associated quirks
Experience as a content administrator managing complex CMS'
Experience with Javascript and MySQL
Experience with Google+ Facebook ads suite and analytics +
Desktop Support Representative I
By SchoolsFirst FCU At , Riverside, 92507 $24.66 - $35.75 an hour
1-3 years related experience in a service industry required
License/Certifications - Must have a valid California driver’s license and insurance
Responsible for completing related desktop support project-based work.
Develops and maintains technical documentation associated with troubleshooting hardware and software issues.
Responsible for answering overflow Service Desk calls.
Supports desktop and mobile phones, wireless device deployment and video conferencing equipment.
Desktop Support.........remote Jobs
By Veridian Tech Solutions, Inc. At United States
Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
Provide customer facing end-user support that includes:
Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes, etc.
Perform onsite updates, Configuration changes, or Software installations.
Provide onsite technical assistance to End Users.
Desktop Support Engineer Jobs
By Radley James At New York City Metropolitan Area, United States
Manage requests and incidents in a timely and organised manner.
5+ years experience working as a Desktop/IT Support Engineer
Strong knowledge of the Windows stack (Windows 10, Windows server 2012+, O365, AD, OneDrive etc).
Provide 24/5 support for both onsite and global business users
Work with L2 and L3 teams to help troubleshoot more complex tasks.
Proactively automate common tasks to improve efficiency.
Desktop Support L1 Jobs
By Iron Systems At , Chicago
Strong knowledge of iMac Device:
Scan and defragment disk drives
Update virus definitions, scan for spyware
Update system and application drivers
Run battery diagnostics, report on disk drive status
Re-image laptops (Windows and Mac)

Are you looking for an exciting opportunity to provide customer desktop support? We are looking for a motivated individual to join our team and provide exceptional customer service. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you have a passion for technology and a commitment to customer satisfaction, this could be the perfect job for you!

Overview of Customer Desktop Support Customer Desktop Support is a technical support role that provides assistance to customers with their desktop computer systems. This includes troubleshooting hardware and software issues, configuring and installing new systems, and providing technical advice and guidance. The role requires excellent customer service skills, as well as a strong technical background. Detailed Job Description of Customer Desktop Support Customer Desktop Support is responsible for providing technical assistance to customers with their desktop computer systems. This includes troubleshooting hardware and software issues, configuring and installing new systems, and providing technical advice and guidance. The role requires excellent customer service skills, as well as a strong technical background. Customer Desktop Support is responsible for responding to customer inquiries in a timely and professional manner. They must be able to diagnose and troubleshoot technical issues, and provide solutions to customers. They must also be able to configure and install new systems, and provide technical advice and guidance. Customer Desktop Support must be able to work independently and as part of a team. They must be able to work in a fast-paced environment, and be able to handle multiple tasks simultaneously. Skills Required for Customer Desktop Support
• Excellent customer service skills
• Strong technical background
• Ability to diagnose and troubleshoot technical issues
• Ability to configure and install new systems
• Ability to provide technical advice and guidance
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to handle multiple tasks simultaneously
Qualifications for Customer Desktop Support
• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent experience
• Experience in customer service
• Experience in technical support
Knowledge Required for Customer Desktop Support
• Knowledge of computer hardware and software
• Knowledge of operating systems
• Knowledge of networking and security
• Knowledge of customer service principles and practices
Experience Required for Customer Desktop Support
• Previous experience in technical support
• Previous experience in customer service
• Previous experience in troubleshooting hardware and software issues
Responsibilities of Customer Desktop Support
• Respond to customer inquiries in a timely and professional manner
• Diagnose and troubleshoot technical issues
• Configure and install new systems
• Provide technical advice and guidance
• Work independently and as part of a team
• Work in a fast-paced environment
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