Remote Clinical Assistant Jobs

To us, it's about living life to the fullest while serving our patients, teammates, neighbors and friends. We are dedicated and passionate in everything we do, seeking challenge and appreciating the routes that got us here. Whether our path is clinical or not, we all came to find balance and meaning in our lives within the work we are passionate about and the adventures we live.

Vail Health has become the world’s most advanced mountain healthcare system. Our updated 520,000-square-foot hospital opened in December 2020. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail.

Some roles may be based outside of our Colorado office (as stated in the Job Title). Roles based outside of our primary office can sit in any of the following states: AZ, CO, CT, DC, FL, GA, ID, IL, KS, MA, MD, MI, MN, NC, NJ, OH, OR, PA, SC, TN, TX, UT, VA, WA, and WI. Please only apply if you are able to live and work primarily in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

About The Opportunity

Responsible for assisting providers and clinical teams with patient care, maintaining patient records and completing administrative duties that assist in the management of patient care.

What You Will Do

• Ensures accuracy and proper documentation in the patient’s electronic health record.
• Addresses patient portal and electronic health record (EHR) messages through the drop box within an acceptable timeframe established by providers and leadership.
• Performs other duties as assigned. Must be HIPAA compliant
• Communicate with clinical care team as needed.
• Role models the principles of a Just Culture and Organizational Values
• Receives patient refill requests and processes appropriately based on appropriate workflow based on qualifying factors for refill. If refill cannot be processed by the clinical assistant, the clinical assistant sends the request to the provider with necessary information to process the request.
• Fields patient phone calls and voicemails promptly and in a professional manner
• Communicates with necessary provider or team member regarding patient questions and concerns.
• Closes loop with patient on requests, questions, results, or concerns.
• Manage provider’s patient portal messages, sort to appropriate inboxes within the EHR or address messages as needed.

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Experience

What you will need:

• Minimum of 2 years experience with applicable patient care and administrative duties preferred
• Basic knowledge of medical terminology, medical equipment, HIPAA compliance and OSHA rules and regulations.

License(s)

One of the following is required:

• National Certified Medical Assistant (NCMA) by the National Center for Competency Testing
• State of Colorado Certified Nurse Aide License of Colorado Certified Nurse Aide license
• Certified Clinical Medical Assistant (CCMA) by the National Healthcare Association
• State of Colorado Licensed Practical Nurse or valid compact state license
• State of Colorado Emergency Medical Technician license
• Registered Medical Assistant (RMA) by American Medical Technologist (AMT)
• Nationally Registered Certified Medical Assistant by the National Association for Health Professionals
• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA):
• Medical Assistant:
• Medical Assistant Certification (MAC) by the American Medical Certification Association

Certification(s)

N/A

Computer / Typing

Must possess, or be able to obtain within 90 days, the computer skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Must have working knowledge of the English language, including reading, writing, and speaking English.

Education

N/A

Pay Range

Pay is based upon relevant education and experience.

$23.20—$30.80 USD

Benefits At Vail Health (Full And Part Time) Include

• Medical
• Vision
• Parental leave (4 weeks paid)
• Pet insurance
• Educational Programs:
• Competitive wages
• Comprehensive Health Benefits:
• Recreation Benefits, Wellness & More:
• Competitive Wages & Family Benefits:
• Paid Time Off:
• Life insurance
• Short and long-term disability
• Housing programs
• Recreation discounts
• Specialty Certification Reimbursement
• Dental
• Childcare reimbursement
• 403(b) Retirement plan with immediate matching
• Up to $1,000 annual wellbeing reimbursement
• Retirement & Supplemental Insurance:
• Up to five weeks in your first year of employment and continues to grow each year.
• Tuition Assistance
• Existing Student Loan Repayment
• Annual Supplemental Educational Funds

PRN (POOL) benefits include: Wellbeing reimbursement funds and 403(b) contribution eligibility