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Customer Service Concierge - Us

Company

Aspire Lifestyles
Address ,
Employment type FULL_TIME
Salary From $18 an hour
Expires 2023-09-10
Posted at 8 months ago
Job Description

Do you have a passion for customer service and want to build a career with a company that values work-life-balance, promotes from within, and has a management team that is open to your ideas? Then we want you to join our extraordinary team!
Aspire Lifestyles provides an opportunity to have the stability and support of a worldwide industry leading company with the additional ease of working from your home.

  • Starting at $18.00/hr with the potential to earn a monthly bonus!

  • Full-time (up to 40 hrs a week), 8-hour shifts, Permanent

  • Benefits (after 30 days of employment):
  • Dental care
  • Extended health care
  • Vision care

  • 401K with company match

  • Paid time off

  • Paid Training

  • Career advancement opportunities

  • Work from Home Opportunity

  • No sales required.
  • MUST be able to work Full Time.
  • MUST be able to work Afternoons and Weekends.


We are currently looking for talent to be available for full time variable schedules including afternoons, evenings and weekends as required.
Aspire Lifestyles is a global leader and concierge industry pioneer with nearly 30 years of experience that offers a unique opportunity to make memories for our customers every day. As a member of our team, you will provide white glove customer service to our high-profile clientele through the fulfillment of requests which include but are not limited to dining reservations, ticket purchases, and flower requests.


Here’s what you bring to the team:

  • Able to work in a fast paced, structured call center environment servicing customers through inbound and outbound virtual channels (phone, chat, and email).
  • The passion to always put the Card Member’s experience at the forefront of everything you do while maintaining a positive and professional attitude.
  • Strong ability to communicate and write in a polished, educated, and professional manner.
  • Must be internet savvy and proficient in navigating multiple systems simultaneously.


Please note that successful candidates must meet the following criteria in order to Work from Home:

  • Must procure, set up, and maintain high speed internet access with a minimum speed of 25 mbps download / 5 mbps upload.
  • Wired internet connection (cannot use Wi-Fi or Wi-Fi Pods) capable of continuously supporting excellent call quality and high-speed response rate. Internet connection must be connected to modem /router through hard cable/ethernet cord.
  • Satellite users are prohibited and cannot be used due to the impact on call quality and the stability of service.
  • Must provide a private at-home office space, with a lockable door, free of distraction.


Qualifications:

  • Must be able to pass a pre-employment screening which includes a drug screen, and criminal background check.
  • Prior experience in the Hospitality or Travel industries preferred
  • 2 years of customer service experience required.
  • High school diploma or equivalent is required.
  • 1 year of Call Center experience required.


Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.