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Customer Experience Concierge Jobs

Customer Experience Concierge, Centurion Lounge - Miami
By Amex At , Miami $20.00 - $33.65 an hour
Being accountable and taking ownership of the customer’s experience from beginning to end
Minimum of 1-year recent experience servicing premium customers
Airline, lounge or travel industry experience preferred, including reservation experience
Exceptional communication skills, delighting the customer with every single interaction
Comprehensive medical, dental, vision, life insurance, and disability benefits
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Customer Service Concierge - Us
By Aspire Lifestyles At , From $18 an hour
Benefits (after 30 days of employment):
2 years of customer service experience required.
1 year of Call Center experience required.
Prior experience in the Hospitality or Travel industries preferred
Starting at $18.00/hr with the potential to earn a monthly bonus!
Full-time (up to 40 hrs a week), 8-hour shifts, Permanent
Customer Services Concierge Support, Intermediate
By Blue Shield of California At , Redding, Ca $18.07 - $25.30 an hour
Resolve pharmacy calls concerning benefit coverage, co-pays, formulary coverage, vacation overrides, and utilization management requirements
Resolve incoming calls concerning members eligibility, benefits, provider information, clinical and pharmacy needs
Compose routine and non-routine correspondence to answer benefits/provider inquiries in writing
Requires at least 3 years of prior relevant experience
Coordinate membership changes such as member’s primary care physician
Analyze available programs, determine program eligibility, and connect member to appropriate BSC vendors, Health Advocates, Social Workers, Pharmacy Techs, and Pharmacists
Patient Experience Concierge Jobs
By HCA Healthcare At Jacksonville, FL, United States
Education assistance (tuition, student loan, certification support, dependent scholarships)
Family support through fertility and family building benefits with Progyny and adoption assistance.
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
You must have a Minimum 3 year’s patient access, hotel, restaurant, retail, or customer service experience require
Previous Patient Access experience preferred
Learn More About Employee Benefits
Patient Experience Concierge Jobs
By HCA Healthcare At Overland Park, KS, United States
Education assistance (tuition, student loan, certification support, dependent scholarships)
Family support through fertility and family building benefits with Progyny and adoption assistance.
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
You must have a Minimum 3 year’s patient access, hotel, restaurant, retail, or customer service experience require
Previous Patient Access experience preferred
Learn More About Employee Benefits
Custom Experience Concierge Jobs
By Dry Farm Wines At New York, United States
Generous 401k, Profit Sharing, and Defined Benefit plans available.
Huge opportunities to expand your responsibilities and position as the company continues to rapidly grow.
You must have experience in wine, and preferably natural wine!
You’ll drive forward new and creative ways to give our members a one of a kind, custom experience
You must have at least 2 years of experience in a customer facing position.
You must have at least 2 years of experience in wine.
Customer Services Concierge Support, Intermediate
By Blue Shield of California At California, United States
Comprehensive resolution of pharmacy calls concerning benefits coverage, co-pays, formulary coverage, vacation overrides, and utilization management requirements
Review and analyze member claims for accuracy as well as member education on how benefits are applied
Resolve incoming calls concerning member's eligibility, benefits, provider information, monthly premium billing, clinical and pharmacy needs
Compose routine and non-routine correspondence to answer benefits/provider inquiries in writing
Requires at least 3 years of prior relevant experience
Requires basic job knowledge of Microsoft Suite systems and the ability to use applications on a computer proficiently
Customer Services Concierge Support, Intermediate
By Blue Shield of California At , El Dorado Hills, Ca $18.07 - $25.30 an hour
Comprehensive resolution of pharmacy calls concerning benefits coverage, co-pays, formulary coverage, vacation overrides, and utilization management requirements
Review and analyze member claims for accuracy as well as member education on how benefits are applied
Resolve incoming calls concerning member's eligibility, benefits, provider information, monthly premium billing, clinical and pharmacy needs
Compose routine and non-routine correspondence to answer benefits/provider inquiries in writing
Requires at least 3 years of prior relevant experience
Requires basic job knowledge of Microsoft Suite systems and the ability to use applications on a computer proficiently
Customer Experience Concierge, Centurion Lounge – Philadelphia Airport
By Amex At , Philadelphia, Pa $20.00 - $33.65 an hour
Being accountable and taking ownership of the customer’s experience from beginning to end
Minimum of 1 year recent experience servicing premium customers
Airline, lounge or travel industry experience is preferred (Travel reservation experience a plus)
Exceptional communication skills, delighting the customer with every single interaction
Comprehensive medical, dental, vision, life insurance, and disability benefits
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Customer Concierge Jobs
By Toyota of Greensboro At Greensboro, NC, United States
Provide concierge support for all owner inquiries, whether phone or in person, to assure the highest customer experience and satisfaction.
High level of professional communication skills
Paid training (all Toyota training will be done in house)
Ensure that customers receive prompt, courteous, and effective service and follow up as needed.
Work as the liaison between each department and the customer, providing assistance as needed.
Ensures that the daily transactions of the dealership are completed in a satisfactory manner.
Customer Experience Agent, Care Concierge
By K Health At , $18 an hour
Strong organizational and time management skills
Strong communication and interpersonal skills and ability to speak concisely to clients and Care Team members
Experience working in healthcare or a related field is preferred
Act as a liaison between patients, clinical operations and healthcare providers
Establishes close relationships with and serves as primary point of contact for clients
Ability to build relationships with different types of people, including clients, organization members, and health care providers
Customer Experience Concierge Centurion Lounge - Denver
By Amex At , Denver, Co $20.00 - $33.65 an hour
Being accountable and taking ownership of the customer’s experience from beginning to end
Must have a minimum of 1-year recent experience servicing premium customers in a high-end compacity.
Must have experience in the Hospitality, Airline, Lounge or Travel industry, including reservation experience.
Exceptional communication skills, delighting the customer with every single interaction.
Comprehensive medical, dental, vision, life insurance, and disability benefits
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Customer Experience Concierge Centurion Lounge - Den
By Amex At , Denver, Co $20.00 - $33.65 an hour
Being accountable and taking ownership of the customer’s experience from beginning to end
Must have a minimum of 1 year recent experience servicing premium customers
Prefer airline, lounge or travel industry experience required, including reservation experience
Exceptional communication skills, delighting the customer with every single interaction
Comprehensive medical, dental, vision, life insurance, and disability benefits
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

Are you looking for a job that will let you make a real difference in people's lives? Do you have a passion for providing exceptional customer service? If so, then we have the perfect job for you! We are looking for a Customer Experience Concierge to join our team and provide our customers with the best possible experience. As a Customer Experience Concierge, you will be responsible for ensuring that our customers have a positive and memorable experience with our company. You will be the face of our company and will be the first point of contact for our customers. You will be responsible for providing personalized customer service, answering customer inquiries, and resolving customer issues. If you are looking for an exciting and rewarding job that will allow you to make a real difference in people's lives, then this is the job for you!

Overview:

Customer Experience Concierge is a customer service role that focuses on providing an exceptional customer experience. The Concierge is responsible for providing personalized service to customers, ensuring their satisfaction and loyalty. They are the face of the company and must be able to provide a positive and memorable customer experience.

Detailed Job Description:

The Customer Experience Concierge is responsible for providing exceptional customer service to customers. This includes greeting customers, answering questions, resolving customer complaints, and providing personalized service. The Concierge must be able to provide a positive and memorable customer experience. They must be able to build relationships with customers and ensure their satisfaction and loyalty. The Concierge must be able to work independently and as part of a team.

What is Customer Experience Concierge Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to build relationships with customers
• Ability to resolve customer complaints
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of company products and services

What is Customer Experience Concierge Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of company products and services

What is Customer Experience Concierge Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of company products and services

What is Customer Experience Concierge Job Experience?

• Previous customer service experience

What is Customer Experience Concierge Job Responsibilities?

• Greet customers and provide personalized service
• Answer customer questions and resolve customer complaints
• Build relationships with customers and ensure their satisfaction and loyalty
• Work independently and as part of a team
• Provide a positive and memorable customer experience