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Customer Concierge Rep Jobs

Freelance Account Rep/Customer Success Rep
By Camcorder AI At New York, NY, United States
Proven experience in account management or customer success, preferably in a tech or AI-related industry.
Familiarity with CRM software and project management tools (Asana, hubspot, excel/sheets)
Excellent communication and interpersonal skills.
Strong problem-solving abilities with a customer-centric approach.
Self-driven and able to work effectively in a remote environment.
At least 3 years of customer success experience
Customer Experience Concierge, Centurion Lounge - Miami
By Amex At , Miami $20.00 - $33.65 an hour
Being accountable and taking ownership of the customer’s experience from beginning to end
Minimum of 1-year recent experience servicing premium customers
Airline, lounge or travel industry experience preferred, including reservation experience
Exceptional communication skills, delighting the customer with every single interaction
Comprehensive medical, dental, vision, life insurance, and disability benefits
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Rep, Customer Experience Jobs
By Molina Healthcare At United States
Supports provider needs for basic inquiries and assistance involving member eligibility and covered benefits, Provider Portal, and status of submitted claims.
Support Inbound/Outbound phone calls from Members or Providers on routine or simple issues.
Conduct varies surveys related to health assessments and member satisfaction.
Accurately document pertinent details related to Member or Provider calls.
Demonstrate ability to quickly build rapport and respond to customers in an empathetic manner by identifying and exceeding customer expectations.
Aptitude to listen attentively, capture relevant information, and identify Member or Provider’s inquiries and concerns.
Customer Srvc Rep - Hcb Ops
By CVS Health At , $17.00 - $27.90 an hour
Explains member's rights and responsibilities in accordance with contract.
1 year of recent Customer Service experience in a transaction based Call Center environment.
Oral and written communication skills.
Must Reside in the State of Florida
Training Schedule: (First 6 weeks) 9:00 AM - 5:00 PM EST, Monday through Friday
Operation Hours: 7:30 AM - 7:30 PM EST, Monday through Friday
Customer Service Concierge - Us
By Aspire Lifestyles At , From $18 an hour
Benefits (after 30 days of employment):
2 years of customer service experience required.
1 year of Call Center experience required.
Prior experience in the Hospitality or Travel industries preferred
Starting at $18.00/hr with the potential to earn a monthly bonus!
Full-time (up to 40 hrs a week), 8-hour shifts, Permanent
Customer Services Concierge Support, Intermediate
By Blue Shield of California At , Redding, Ca $18.07 - $25.30 an hour
Resolve pharmacy calls concerning benefit coverage, co-pays, formulary coverage, vacation overrides, and utilization management requirements
Resolve incoming calls concerning members eligibility, benefits, provider information, clinical and pharmacy needs
Compose routine and non-routine correspondence to answer benefits/provider inquiries in writing
Requires at least 3 years of prior relevant experience
Coordinate membership changes such as member’s primary care physician
Analyze available programs, determine program eligibility, and connect member to appropriate BSC vendors, Health Advocates, Social Workers, Pharmacy Techs, and Pharmacists
Customer Development Account Rep
By PepsiCo At Twinsburg, OH, United States
Ensure accurate handling of the administration of field communication, pricing accuracy and short pay management
Ensure customers are complying with PBNA contract requirements, ensure communication and alignment of initiatives
Degree: Bachelor’s degree and/or equivalent work experience
Manages daily execution by knowing the business and focusing on the customer
Strong communication skills and collaboration skills with National Customer teams, regions, and HQ teams
Solid capability to manage and prioritize schedule
Customer Services Concierge Support, Intermediate
By Blue Shield of California At California, United States
Comprehensive resolution of pharmacy calls concerning benefits coverage, co-pays, formulary coverage, vacation overrides, and utilization management requirements
Review and analyze member claims for accuracy as well as member education on how benefits are applied
Resolve incoming calls concerning member's eligibility, benefits, provider information, monthly premium billing, clinical and pharmacy needs
Compose routine and non-routine correspondence to answer benefits/provider inquiries in writing
Requires at least 3 years of prior relevant experience
Requires basic job knowledge of Microsoft Suite systems and the ability to use applications on a computer proficiently
Customer Support Rep - $18/Hr
By Clopay Corporation At Troy, OH, United States
Support efforts of the management and Sales Representative in the set up of new customers.
Maintain databases, system records and updates to Master files, territory manager, Oracle, OFS, etc. Job Requirements:
Typing, preparation and mailing of all legal documents and other paperwork necessary to meet compliance and account set up requirements.
Good computer and typing skills.
Take care of general customer inquiries and problems that are primarily routine or basic in nature.
Compile and prepare regular or special reports necessitating the selection of data from various sources.
Customer Engagement Rep - Ecommerce
By MillerKnoll At , Remote $27.70 - $34.33 an hour
Organizational and time management skills; must be self-motivated and able to work independently.
Provides support and feedback as needed for product launches, continuous improvement activity and content management.
Works independently with transportation and delivery partners to ensure excellent service and experiences.
Performs additional responsibilities as requested to achieve business objectives.
Highly developed interpersonal skills and ability to exhibit positive customer service.
Demonstrated ability to manage multiple projects in a timely manner.
Customer Engagement Rep - Ecommerce
By MillerKnoll At United States
Organizational and time management skills; must be self-motivated and able to work independently.
Provides support and feedback as needed for product launches, continuous improvement activity and content management.
This might be you if you have the following skills and abilities:
Works independently with transportation and delivery partners to ensure excellent service and experiences.
Performs additional responsibilities as requested to achieve business objectives.
Highly developed interpersonal skills and ability to exhibit positive customer service.
Recreation Customer Srvcs Rep
By City of Richardson Texas At , Richardson, Tx $17.82 - $22.00 an hour

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Customer Care Rep Jobs
By Zeus Fire & Security At , Honolulu, 96819, Hi
2 years in a Customer Service occupation, Prior data entry skills (type 30wpm), 10-key experience, and telephone work experience preferred
Excellent time management, planning and forward-thinking skills
High School Diploma or General Education Degree (GED)
Knowledge of various alarm panels and signal formats
Experience in customer service and/or sales in preferred but not required
Knowledge of the company and how to utilize all company resources
Pfe Customer Svcs Rep
By MultiCare Health System At , Remote From $21.05 an hour

Job Details Job ID: 120870 Location: Remote Entity: MultiCare Health System Category: Clerical/Admin Support Specialty: Not Applicable Department: Pat Financial Experience ...

Rep Ii, Customer Svs Ops- Hold Edit
By Cardinal Health At , , Ga $16.75 an hour
Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls.
Demonstrates knowledge of financial processes, systems, controls, and work streams.
Possesses strong organizational skills and prioritizes getting the right things done.
HS Diploma, GED or equivalent experience preferred
1+ years’ experience in related field (RX Experience preferred not required)
Applies acquired job skills and company policies and procedures to complete standard tasks.
Customer Services Concierge Support, Intermediate
By Blue Shield of California At , El Dorado Hills, Ca $18.07 - $25.30 an hour
Comprehensive resolution of pharmacy calls concerning benefits coverage, co-pays, formulary coverage, vacation overrides, and utilization management requirements
Review and analyze member claims for accuracy as well as member education on how benefits are applied
Resolve incoming calls concerning member's eligibility, benefits, provider information, monthly premium billing, clinical and pharmacy needs
Compose routine and non-routine correspondence to answer benefits/provider inquiries in writing
Requires at least 3 years of prior relevant experience
Requires basic job knowledge of Microsoft Suite systems and the ability to use applications on a computer proficiently
Customer Concierge Jobs
By Toyota of Greensboro At Greensboro, NC, United States
Provide concierge support for all owner inquiries, whether phone or in person, to assure the highest customer experience and satisfaction.
High level of professional communication skills
Paid training (all Toyota training will be done in house)
Ensure that customers receive prompt, courteous, and effective service and follow up as needed.
Work as the liaison between each department and the customer, providing assistance as needed.
Ensures that the daily transactions of the dealership are completed in a satisfactory manner.
Customer Srvc Rep - Hcb Ops
By CVS Health At , , Fl $17.00 - $27.90 an hour
Educates plan benefits, answers questions and resolves issues based on incoming telephone member contacts
Provides empathetic and member centric service
Exceeding our member’s expectations is our standard
Ensure that every member is shown respect, kindness and all questions are thoroughly answered/resolved
Customer Success Rep Jobs
By Draeger, Inc. At , Houston, 77085, Tx
Manage Service inquires starting with receipt of equipment through invoice generation.
Five (5) years customer service experience required; call center experience preferred
MS Word and Excel experience required
SAP experience or similar ERP system required
Work closely with the Sales Coordinator/EDI Specialist on issues and concerns regarding the EDI system.
Provide information requested by Distributors: part number, price, unit of measure, country of origin etc.
Customer Srvc Rep - Hcb Ops
By CVS Health At , , Ca $17.00 - $27.90 an hour
Explains member's benefits, rights and responsibilities in accordance with contract to our providers.
Handles incoming status requests for appeals and pre-authorizations not handled by Clinical Claim Management .
Performs review of member/provider claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible.
Educates providers on our self-service options; Assists providers with credentialing and re-credentialing issues.
Determines applicable coverage provisions and verifies member plan eligibility relating to incoming correspondence and internal referrals.
Uses applicable system tools and resources to produce quality letters and spreadsheets in response to inquiries received.

Do you have a passion for helping people? We are looking for an experienced Customer Concierge Rep to join our team and provide exceptional customer service to our clients. If you have a knack for problem-solving and a commitment to providing excellent customer service, this is the job for you!

A Customer Concierge Rep is responsible for providing excellent customer service to customers. They are responsible for responding to customer inquiries, resolving customer complaints, and providing assistance with product and service issues.

What is Customer Concierge Rep Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multi-task
• Ability to work in a fast-paced environment
• Ability to work independently
• Ability to work well with others
• Problem-solving skills
• Computer literacy

What is Customer Concierge Rep Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Customer Concierge Rep Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Customer Concierge Rep Experience?

• Previous customer service experience
• Experience in a call center environment
• Experience in a customer service role

What is Customer Concierge Rep Responsibilities?

• Respond to customer inquiries in a timely manner
• Resolve customer complaints and provide assistance with product and service issues
• Provide accurate information about products and services
• Follow up with customers to ensure satisfaction
• Maintain customer records and update customer information