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Customer Service Concierge Jobs

Customer Experience Concierge, Centurion Lounge - Miami
By Amex At , Miami $20.00 - $33.65 an hour
Being accountable and taking ownership of the customer’s experience from beginning to end
Minimum of 1-year recent experience servicing premium customers
Airline, lounge or travel industry experience preferred, including reservation experience
Exceptional communication skills, delighting the customer with every single interaction
Comprehensive medical, dental, vision, life insurance, and disability benefits
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Customer Service Concierge - Us
By Aspire Lifestyles At , From $18 an hour
Benefits (after 30 days of employment):
2 years of customer service experience required.
1 year of Call Center experience required.
Prior experience in the Hospitality or Travel industries preferred
Starting at $18.00/hr with the potential to earn a monthly bonus!
Full-time (up to 40 hrs a week), 8-hour shifts, Permanent
Customer Services Concierge Support, Intermediate
By Blue Shield of California At , Redding, Ca $18.07 - $25.30 an hour
Resolve pharmacy calls concerning benefit coverage, co-pays, formulary coverage, vacation overrides, and utilization management requirements
Resolve incoming calls concerning members eligibility, benefits, provider information, clinical and pharmacy needs
Compose routine and non-routine correspondence to answer benefits/provider inquiries in writing
Requires at least 3 years of prior relevant experience
Coordinate membership changes such as member’s primary care physician
Analyze available programs, determine program eligibility, and connect member to appropriate BSC vendors, Health Advocates, Social Workers, Pharmacy Techs, and Pharmacists
Service Concierge Jobs
By Nelson Mazda At Norman, OK, United States
Efficient and effective in execution of job duties
Maintains a clean and safe service drive area, free of trash, water, leaves and dirt
Place mats in the car, oil change stickers, and seat covers.
Drives vehicles to and from service lane, service stalls, and parking lot as needed
Retrieves and delivers vehicles from property locations
Takes vehicles to car wash and vacuum,
Customer Services Concierge Support, Intermediate
By Blue Shield of California At California, United States
Comprehensive resolution of pharmacy calls concerning benefits coverage, co-pays, formulary coverage, vacation overrides, and utilization management requirements
Review and analyze member claims for accuracy as well as member education on how benefits are applied
Resolve incoming calls concerning member's eligibility, benefits, provider information, monthly premium billing, clinical and pharmacy needs
Compose routine and non-routine correspondence to answer benefits/provider inquiries in writing
Requires at least 3 years of prior relevant experience
Requires basic job knowledge of Microsoft Suite systems and the ability to use applications on a computer proficiently
Concierge Customer Service Advocate Iii
By BlueCross BlueShield of South Carolina At , Greenville, 29615, Sc
Provide feedback to management regarding customer issues
Follow through on complaints until resolved or report to management as needed
Maintain knowledge of procedures and policies
2 Years Customer service or claims processing experience OR Bachelor's Degree in lieu of work experience
Strong oral and written communication skills
Strong organizational, analytical, and customer service skills
Service Concierge Jobs
By Neiman Marcus At , Atlanta, 30326, Ga
Reads the client’s cues and helps expedite their experience.
Swiftly manages escalated customer issues; partnering with in-store leadership when required.
Principal staffing in Client Services, offering clients a destination for inquiries and services requests.
Coordinates with internal services partners to deliver seamless client experiences and exceeding expectations.
Minimum 1 year of experience
Experience in customer service or hospitality industries with proven ability to effectively promote products and services
Customer Services Concierge Support, Intermediate
By Blue Shield of California At , El Dorado Hills, Ca $18.07 - $25.30 an hour
Comprehensive resolution of pharmacy calls concerning benefits coverage, co-pays, formulary coverage, vacation overrides, and utilization management requirements
Review and analyze member claims for accuracy as well as member education on how benefits are applied
Resolve incoming calls concerning member's eligibility, benefits, provider information, monthly premium billing, clinical and pharmacy needs
Compose routine and non-routine correspondence to answer benefits/provider inquiries in writing
Requires at least 3 years of prior relevant experience
Requires basic job knowledge of Microsoft Suite systems and the ability to use applications on a computer proficiently
Customer Concierge Jobs
By Toyota of Greensboro At Greensboro, NC, United States
Provide concierge support for all owner inquiries, whether phone or in person, to assure the highest customer experience and satisfaction.
High level of professional communication skills
Paid training (all Toyota training will be done in house)
Ensure that customers receive prompt, courteous, and effective service and follow up as needed.
Work as the liaison between each department and the customer, providing assistance as needed.
Ensures that the daily transactions of the dealership are completed in a satisfactory manner.
Customer Experience Concierge Centurion Lounge - Denver
By Amex At , Denver, Co $20.00 - $33.65 an hour
Being accountable and taking ownership of the customer’s experience from beginning to end
Must have a minimum of 1-year recent experience servicing premium customers in a high-end compacity.
Must have experience in the Hospitality, Airline, Lounge or Travel industry, including reservation experience.
Exceptional communication skills, delighting the customer with every single interaction.
Comprehensive medical, dental, vision, life insurance, and disability benefits
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Customer Service (Hospitality Concierge) - Remote | Wfh
By Get It Recruit - Hospitality At Napa, CA, United States

Dry Farm Wines is looking for a full-time Hospitality Concierge, Weekend Support to join their remote team and provide weekend coverage. The company curates the highest quality natural wines from ...

Customer Experience Concierge Centurion Lounge - Den
By Amex At , Denver, Co $20.00 - $33.65 an hour
Being accountable and taking ownership of the customer’s experience from beginning to end
Must have a minimum of 1 year recent experience servicing premium customers
Prefer airline, lounge or travel industry experience required, including reservation experience
Exceptional communication skills, delighting the customer with every single interaction
Comprehensive medical, dental, vision, life insurance, and disability benefits
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

Are you looking for a job that is both rewarding and challenging? Join our team as a Customer Service Concierge and help us provide exceptional customer service to our clients! With our competitive pay and benefits, you'll have the opportunity to make a difference and be part of something bigger.

Overview:

Customer Service Concierge is a customer service professional who provides exceptional service to customers. They are responsible for providing a high level of customer service, responding to customer inquiries, resolving customer issues, and providing assistance with product and service inquiries.

Detailed Job Description:

Customer Service Concierge is responsible for providing a high level of customer service to customers. This includes responding to customer inquiries, resolving customer issues, and providing assistance with product and service inquiries. They must be able to effectively communicate with customers in a professional and courteous manner. They must also be able to effectively manage customer expectations and ensure customer satisfaction.

What is Customer Service Concierge Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to work independently
• Ability to problem solve
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of product and service offerings

What is Customer Service Concierge Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of product and service offerings

What is Customer Service Concierge Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of product and service offerings

What is Customer Service Concierge Job Experience?

• Previous customer service experience
• Experience in a customer service role

What is Customer Service Concierge Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer issues in a timely and professional manner
• Provide assistance with product and service inquiries
• Maintain customer records and databases
• Monitor customer satisfaction levels
• Follow up with customers to ensure satisfaction
• Provide feedback to management on customer service issues