Conference Services Manager - Intercontinental Houston

ABOUT US

Revel in modern design paired with unrivaled hospitality in the heart of the Texas Medical Center at the InterContinental Houston. Adjacent to the world’s largest medical center, our hotel provides easy access to the city's top attractions with Metrorail, which is within walking distance of the property. Discover Houston's fine dining, renowned international arts, and famous Museum District. Stay with Confidence in the world's first hotel with the IVP Air Filtration System.

ABOUT THE JOB

We’re searching for a Conference Services Manager capable of juggling bookings, building strong client relationships and pulling together truly unforgettable events, meetings and conferences.

Every day is different at IHG, but you’ll mostly be:

• Liaising with clients to build accurate events bookings
• Delivering exceptional service standards in-person, on email or over the phone
• Responding to meeting & events enquiries and upselling to maximize sales, occupancy and revenue
• Accurately logging all enquiries in the sales and catering system
• Establishing client requirements to effectively facilitate their needs

What we need from you:

• Willingness to work as part of a team and learn new things
• Excellent attention to detail
• Passion for providing excellent client experiences and client engagement
• Confidence in proactively preventing problems and ability to handle service recovery following any complaints
• Exceptional administrative and time-management skills
• Love of working in a fast-paced and motivated team with a desire to take the next step in your career
• Three or more years of experience in sales, groups, meeting or events at a managerial level in a luxury hotel environment is required

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

WHAT WE OFFER

We’ll reward all your hard work with a great salary and benefits – including a great room discount, superb training, FREE PARKING & FREE MEAL WITH EACH SHIFT WORKED.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

Not Applicable for Colorado Applicants

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

So, join us and you’ll become part of our ever-growing global family!