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Related keywords
- Associate Customer Success Manager
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- Customer Success Enablement Coordinator
- Enablement Program Manager
- Customer Enablement Manager
- Customer Success Enablement Manager
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- Program Success Associate
- Enablement Customer Success Performance Partner
- Customer Success Enablement Segment Manager
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Associate Program Manager, Customer Success Enablement
Company | GitLab |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Software Development |
Expires | 2023-09-03 |
Posted at | 9 months ago |
The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab .
- Manage curricula and reporting for online, self-paced onboarding, and result-driven continuous learning.
- Provide insights and recommendations for process improvement to other Field Enablement Program Managers.
- Determine opportunities for improving the learning experience and identify innovative techniques for delivery.
- Deliver ongoing support and training to ensure the successful adoption of enablement programs
- Build and implement the content, curricula, processes, and tools needed to support our enablement deliverables as directed by the Director, Global Sales, and Customer Success Enablement and defined by the Senior Program Manager, CS Enablement.
- Execute tasks and responsibilities with clear direction and oversight from the Senior Program Manager, CS Enablement, and Director, Global Sales, and Customer Success Enablement.
- Build, maintain, report on, and audit existing content for necessary updates.
- Alignment with GitLab Values
- Ability to learn and use GitLab
- Creative problem-solving skills as we are always looking for new ways to improve existing ways of working
- Analytical and problem-solving skills, ability to think critically, and attention to detail
- One Team - Taking a highly collaborative approach to achieving success
- A results-oriented, enthusiastic approach, able to work in a team
- Familiarity with content creation and adult learning methodologies
- Strong written and verbal communication skills
- Ability to learn and build enablement content and curricula from instructional design documentation
- Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous
- Tech-savvy individual, able to quickly learn and adapt to new technologies
- Ability to continuously meet due dates and execute projects with positive impact on stakeholders
- No Ego - Maintaining a “no job too small” attitude, and an open, inclusive, and humble style
- Strong presentation skills
- Familiarity with Google Suite is a bonus
- Parental leave
- All remote , asynchronous work environment
- Team Member Resource Groups
- Growth and development budget
- Home office support
- Flexible Paid Time Off
- Benefits to support your health, finances, and well-being
- Equity Compensation & Employee Stock Purchase Plan
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