Call Center Sales Representative - Part Time - Entry Level

Are you looking for something more than a job? At DialAmerica, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy and we want to train you for your dream career.

At DialAmerica your resume building growth is a priority.

As a Call Center Sales Agent, you will ensure a memorable customer experience by using needs based selling strategies – listening, probing, educating - determine the customer’s needs and help them select the appropriate products and services.

While working at DialAmerica, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future. Imagine adding the below skills to your resume!

• Decision making
• Confidence and relevant work experience
• Adaptability and team building
• Communication and presentation
• Goal setting and time management
• Listening, critical thinking and problem solving

The list will continue to grow during your employment with us. The development we give you in each of these areas will help you expand your resume with skills that can lead you on the path to careers in industries like sales, management, technology, and beyond. And we will support your professional growth, whether at DialAmerica or beyond.

Job Responsibilities

Specific duties for this role include:

• Identifying and resolving customer issues using problem-solving skills
• Documenting all customer information, communications and sales in a computer system
• Building a positive rapport across a variety of personality types
• Continually maintaining a working knowledge of our clients' products, services and promotions
• Putting the customer first and remaining polite and professional at all times
• Answering customer requests or inquiries
• Upselling products and/or services to the customer

Benefits

Here’s just some of what we have to offer:

• Paid on-the-job training
• Supportive and motivating staff to help you succeed
• Rapid opportunities for advancement
• Professional and upbeat office setting
• Weekly pay with direct deposit
• Healthcare coverage and 401K
• Set schedule
• Competitive compensation - base salary + incentives

Job Requirements

Requirements for this CSR role include the below:

• Previous sales experience, a plus
• Strong attention to detail, dependability, and follow through
• Flexibility to adapt to changes in a growing organization
• Goal oriented with a healthy competitive spirit
• Self-motivated, positive attitude, and a love for hard work
• Working knowledge of Windows-based software
• Background and/or drug test may be required

Come for a job, INVENT your career!
Apply now!

ABOUT DIALAMERICA: Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER
We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.