Senior Strategy Operations Manager: Carrier Procurement

We’re a venture-backed core team of successful last-mile logistics founders and LTL/TL veterans setting our sights on the biggest, most fragmented market we’ve ever gone after… the 2.1T global trucking freight industry. Our founders just built Amazon's last-mile service for every shipper not named Amazon with AxleHire, now we're doing it in the "middle mile" with W/:\RP.

Welcome to W/:\RP, an optimized network of cross docks and carriers connected through one tech platform to bring shippers the best rates, transparency, and service quality in the transportation industry.

Role Overview: As the Senior Manager, Carrier Procurement at WARP, you will play a critical role in building and managing our carrier network, with a strong emphasis on reefer and cold supply chain operations.

Your expertise in this area will be instrumental in ensuring the safe and efficient transportation of perishable goods while maintaining the highest quality standards. Your primary responsibilities will involve overseeing carrier onboarding, securing capacity, and leading a team of dedicated Carrier Sales Representatives.

Key Responsibilities:

• Reefer and Cold Supply Chain Expertise: You will leverage your in-depth knowledge of reefer supply chain and cold storage operations to assess carrier capabilities, ensuring they meet the strict requirements of transporting temperature-sensitive goods. Your understanding of best practices and industry standards will drive the selection of carriers that can deliver on our commitment to quality.

• Carrier Network Development: You will be responsible for identifying, engaging, and onboarding carriers specializing in reefer operations, including smaller operators (Box Trucks/Sprinter Vans), reefer carriers, long haul 53' trailers, and a variety of medium to large carriers across the US. Your goal will be to build a robust and reliable carrier network specifically tailored to the unique needs of the cold supply chain.

• Capacity Management: With your expertise in logistics and transportation, you will proactively secure sufficient capacity within the carrier network to meet fluctuating shipping demands for temperature-sensitive goods. This includes managing carrier contracts and negotiating terms to ensure mutually beneficial agreements.

• Team Leadership: As a Head of Carrier Network, you will oversee and support a team of Carrier Sales Representatives. Your role involves coaching, training, and fostering a growth-oriented environment that empowers employees to excel in handling reefer and cold supply chain operations.

• Innovative Solutions: We value individuals who think outside the box. Your knowledge of reefer logistics will be vital in developing creative and efficient solutions that maintain product integrity throughout the supply chain, benefiting both our customers and our company.

• Reliability and Quality: Ensuring the integrity and quality of temperature-sensitive shipments is paramount. You will be tasked with continuously monitoring carrier performance and implementing stringent quality control measures to uphold our commitment to excellence in cold supply chain operations.

Qualifications and Skills:

• Excellent leadership and mentoring skills, with a passion for coaching and supporting team members' growth.
• Unyielding determination and a "Never Give Up" mentality, thriving in challenging situations and turning obstacles into opportunities.
• Previous experience in a high-paced environment, ideally in a carrier sales management role within the logistics industry, with a focus on reefer and cold supply chain operations.
• A proven track record of successfully growing carrier networks and developing long-term partnerships with carriers specializing in reefer operations.
• Ability to adapt quickly to changing business needs and identify creative solutions to address operational challenges.
• Detail-oriented with a strong emphasis on accuracy and data-driven decision-making.
• Strong communication and negotiation skills, capable of building rapport and collaborating with carriers and internal stakeholders.
• In-depth knowledge of logistics and transportation, specifically about reefer and cold storage requirements.