Assistant Operations Officer Jobs

• Participates in conducting meetings for branch operations.
• Reviews reports for risk control (NSF, O/D, Kiting suspect, G/L, Balance Fluctuation, Large Deposit)
• Supports all branch operations including the approval of deposits and handling withdrawals and other operations-related transactions for the amount up to the authorized approval limit.
• Orders and sells cash and stays within assigned branch cash limits.
• Maintains a high level of awareness in areas of regulatory compliance, loss prevention, security matters, and adherence to the Bank’s policies and procedures.
• Resolves any issues brought upon by irate customers in a calm and effective manner.
• Trains and mentors new branch operation staff(s) in basic job skills, regulatory compliance, loss prevention, policies and procedures, cross-selling, customer service, etc.
• Performs tasks normally performed by the branch operations staff(s) when needed.
• Reconciles GL balances and accounts.
• Audits tasks completed by Customer Service Specialists and investigates out-of-balance situations.

Job Qualifications/Requirements

• Required: At least 3 years of experience working in branch operations.
• Required: Strong organizational skills with a willingness to adapt to change as needed in a fast paced environment.
• Required: Effective verbal and written communication skills.
• Minimum Education Level: High School Diploma
• Required: Ability to manage multiple tasks, projects and deadlines simultaneously.

The salary range for this full-time position is $19 Hourly - $27 Hourly + bonus + benefits

Salary ranges are determined based on qualifications, level, and location.

Exact compensation may vary based on your skills and experience.

Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.