Admin Administrative Assistant Jobs

JOB SUMMARY: The Administrative Assistant is responsible for performing a variety of administrative, clerical, and data entry procedures to provide support for the Legal and Risk Management Department. ESSENTIAL JOB FUNCTIONS: Responsible for identifying and resolving problems that are administrative or operational in nature for the Legal/Risk Management department; liaison between Legal/Risk Management department, retail locations, and organization’s business contacts Prioritize and handle multiple projects simultaneously and independently, often under pressure and in a fast-paced environment. Compose and draft documents; perform editing and fact checking; analyze and review material and extract pertinent information. Create, maintain, modify, and/or ensure accuracy of content. Process and distribute documents effectively. Produce or proof-read reports, compose correspondence, create presentations, develop specified management-level reports for Legal/Risk Management Update Panel of Physician forms, laminate, and sent to retail locations, as needed Key correspondence from the state into claims’ system Distribute Beginner’s Guide to Worker’s Compensation for all injured associates, as applicable. Assist in distribution of drug testing supplies to retail locations. Review and verify monthly report from insurance carrier and update status in claims’ system Organize and maintain complex filing systems. Respond independently to general inquiries when appropriate and make swift and accurate judgments in forwarding or responding to inquiries and requests. Answer telephone and email inquiries in a prompt and courteous manner to provide excellent customer service, and direct to the appropriate person/department. Make phone calls to store to gather information on new claims. Watch, take notes, copy/burn video and place video into Filehold. Secure and view security camera footage of all incidents. Check monthly report from insurance carrier and mark claims as closed in claims system. Add all litigation invoices into appropriate file in Filehold and maintain documentation of information. Other activities/projects as assigned including the preparation and distribution of computer reports. QUALIFICATIONS: High School Diploma/GED, or equivalent, required 1+ year of clerical or customer service experience, preferred Proficient typing skills of both speed and accuracy Working knowledge of Microsoft Office Suite including Excel, Outlook, Word, as well as 10-key calculator, and Cisco phone systems Must be detail-oriented with strong proofreading skills for grammar and punctuation Must be willing and enthusiastic to learn new computer systems, programs, and applications Ability to multi-task and recognize work related needs to pursue their successful completion Strong organizational and research skills Excellent customer-service skills Ability to prioritize, organize, and work effectively and efficiently in a fast-paced environment with competing demands Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals daily Ability to attend on-site work during normal business hours, in the typical work week, as well as additional time as needed to fulfill job duties through regular attendance Food City is a privately held, family-owned company with a driving mission to "run the best store in town." Dedicated to giving back to the communities we serve, we encourage our associates to get involved with their local civic organizations. We consider our associates to be our greatest asset. Over 13% of the company is currently owned by our associates through our employee stock ownership plan, promoting tremendous pride in the services and products we provide. Whether your passion is baking, accounting, or trucking, Food City has a promising career opportunity for you. We offer flexible schedules to ensure our associates have ample time to spend with family and friends. Many of our part-time associates are students still pursuing their education, who ultimately go on to work full-time for our company in various roles after graduation. If you're looking for a great career or the opportunity to try something different, consider becoming part of the Food City family.