Administrative Assistant Jobs

SGI Global is seeking an administrative assistant to provide a host of administrative services including permit processing support (clones processing), assisting the lead customer service attendant in answering questions from the public, responding to inquiries, and filing reports in epermits, and support data entry needs of the client.

• Position is contingent upon award*

Job Duties

• Demonstrates interpersonal relationship skills and a professional demeanor that promotes developing and maintaining positive working relationships with other HQ branches and divisions, regional offices, other FWS programs, and others.
• The employee checks and performs processing of clone requests received in the office; compares information submitted with information previously recorded; and, considers and evaluates sources of information.
• When confronted with a challenge or problem, recommends a solution for Government-staffed Team Leader or CITES Policy Specalist for consideration.
• The employee recognizes different procedures required to process clone applications.
• Code permit applications
• Utilize systems to enter, track, manage, and compile data accurately and efficiently.
• Knowledge of ePermit's processing sufficient to
• Able to maintain records.
• Difficulties encountered include meeting strict deadlines and keeping track of large quantities of facts, figures, information and paperwork.
• Work consists of related steps, processes, and standard explanations of methods or programs in the function.
• Collaborates and cooperates with others to complete work products by coordinating with involved parties.
• Follows administrative, clerical roles, practices and procedures
• The employee independently plans the work; resolves problems, and carries out successive steps of assignments.
• Ability to use automation software.
• Receiving mail,
• Sorting and routing incoming mail.
• Apply judgment when a correction is necessary.
• Ensure accuracy of the data entered
• Able to use MicroSoft Office.
• Administratively processes applications for permits within the permitting program to provide adequate review of proposed activities relative to procedural requirements and to provide timely permit processing and effective customer service.
• Consistently organizes, monitors, and tracks personal application workload.
• Able to process multiple forms and requests used in various office support tasks.
• Cloned permits to be produced by the processor are standard with respect to format, function and/or content.
• Scanning, uploading, and photocopying documents
• Demonstrates respect for team members, considers/respects the views of others, and actively supports team decisions.
• Undertakes regular consultation with the Government-staffed Team Leader on progress made on clone application processing.
• Accurately inputting applications into E-permits
• Apply judgment when a correction is necessary
• The data entry of permit data is timely and accurate.
• Enter data into the tracking system
• Coding of permit applications.
• Processing of incoming mail:
• Ensure accuracy of the data entered,
• Date stamping mail,
• Data Entry of mail
• Helps maintain a cordial and positive atmosphere in the Headquarters Office.

Qualifications

• Data entry experience.
• Skill in resolving problems and issues, and in dealing with people in a tactful and personable manner, both on the phone, in writing and in person.
• Public trust security clearance.
• Attention to detail.
• Experience in quality control and assurance.
• Skill in database entry and extraction, record keeping and tracking, and communication logs.
• Ability to learn and comply with ePermits procedures for entry and retrieval of data regarding permits and licenses.
• Ability to perform repetitive tasks and manage high volume workload.
• Ability to search records or guidelines.
• Ability to do repetitive tasks with focus and minimal errors.
• Skill in dealing with wide range of people in a polite and tactful manner.
• Ability to adhere to privacy act and records retention requirements.
• Ability to maintain computer records, to conduct computer searches, and print computer reports.
• Skill in navigating and working in electronic systems, ideally has familiarity working a ServiceNow operating system.

SGI Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Job Posted by ApplicantPro