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Account Manager - Fsi
Company | Quantum Metric |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-05-27 |
Posted at | 1 year ago |
😎 Our Culture
- Identify advocacy opportunities to highlight case studies, run speaking events, or participate in webinars
- Educate customers on new use cases, features and integrations that create added value
- Create and execute customer account plans in collaboration with the rest of the customer success team to ensure value realization
- Conduct regular QBRs with the client’s executive team to strategically align with their organizational goals
- Regularly update internal systems to document customer health and status and create visibility across the organization
- Manage and forecast customer renewal and expansion goals
- Strategic lead for customer engagement
- Collaborate with Sales to identify and execute on expansion opportunities
- Strong verbal, written and presentation skills
- Strong project management skills, organizational skills and high attention to detail
- As Travel Restrictions Lift: Ability to travel 30-40% of the time, approximately twice per month, for client and company commitments
- 5+ years of experience in managing enterprise customer relationships
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Compensation: $80k-100k base with $30k-40k variable
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Proven track record of meeting and exceeding individual retention and expansion goals
- Bachelor's degree in a related field of study
-
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