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Technical Services Support Specialist Jobs in Cass, Texas

Business Services Support Specialist
By Centers for Disease Control and Prevention At , Atlanta $72,974 - $94,863 a year
Department of Health and Human Services
Centers for Disease Control and Prevention
Office of Public Health Data, Surveillance, and Technology (OPHDST)
8/15/2023 8:59:49 AM to 8/22/2023 11:59:59 PM
CDC HELPDESK 1600 Clifton Road NE Atlanta GA US 30333
Internal to an agency - appears on USAJOBS
Business Services Support Specialist
By Centers for Disease Control and Prevention At , Atlanta, 30333, Ga $87,466 - $113,706 a year
Department of Health and Human Services
Centers for Disease Control and Prevention
National Center for Immunization and Respiratory Diseases (NCIRD)
5/15/2023 10:33:13 AM to 5/22/2023 11:59:59 PM
CDC HELPDESK 1600 Clifton Road NE Atlanta GA US 30333
Career transition (CTAP, ICTAP, RPL), The public, Veterans
Senior Technical Support Specialist
By Skedulo At Austin, TX, United States
Provide extensive knowledge and experience in the product to resolve issues when liaising with customers and internal team members
Administer ticket management systems and support focused tools (Zendesk, and logging tools)
Lead and promote incident and problem management processes including Post Incident Reviews and ITIL methodologies
Act as a liaison between product management, CX, and the customer
Proven ability to learn new products, develop technical knowledge, and apply new skills in a high paced environment
Help minimize customer churn through education, support, coaching and influencing
Technical Support Specialist Jobs
By Neighborly® At Irving, TX, United States
Prior business management software (Proofhub, Flodesk, HubSpot, etc.) experience is a plus
Ability to be proactive and able to take direction and establish ownership/management of projects
Support all internal and external customers with technical training, knowledge, and expertise.
Help support the brand by providing educational and training materials on best practices for all software features and enhancements.
Successfully communicate and work with brand presidents, officers, external contacts, and internal departments to perform responsibilities.
Diagnostic and analytical skills in software, with the ability to troubleshoot issues.
Technical Support Specialist Jobs
By Cinionic At Dallas, TX, United States
Troubleshoot issues remotely or via the phone for customers, technicians, and dealers
You demonstrate 1-3 years experience in a technical support role
You are knowledgeable in Microsoft Office
The following experiences are definitely a plus:
Experience with video equipment, such as projectors
Experience with Linux and Windows Server
Technical Support Specialist (Est)
By Bluebeam, Inc. At Dallas, TX, United States
Competitive compensation and benefits package (medical, dental, education reimbursement, 401k, wellness resources).
2+ years of Technical Support experience.
Customer service skills! Help our customers solve problems with a positive attitude and helpful spirit.
Technical support experience for external customers preferably with a software/hardware technology company.
Solid technical/computer proficiency, knowledge, and understanding of Microsoft Windows OS (10, 11) i.e. installing and uninstalling programs and drivers.
Excellent communication skills, both written and verbal.
Technical Support Specialist Jobs
By Lancesoft India At Richardson, TX, United States
6 months of hardware experience preferably in a Call Center environment.
• Must have excellent Customer Service skills
• Must have competent PC skills, proficiency in MS Office required
• Must have excellent verbal and listening communication skills
• Must have excellent writing skills
****************Must be within 50 miles of Richardson, TX******************
Sr. Technical Support Engineer, Focused Services
By Palo Alto Networks At Plano, TX, United States
Conduct multi-vendor troubleshooting on complex customer engagements and build positive customer experience by working closely with Account, Sales, and Marketing teams
Utilize fault isolation and root cause analysis skills to provide post-sales technical support, configuration, troubleshooting, and standard methodologies to customers
Author Technical Support Bulletins and technical documentation in the Knowledge Base for training materials, marketing collateral, manuals, and problem-solving guides
VPN Technologies: IPsec, SSL, Site-to-Site VPN, Remote Access VPN
The below skills are a plus:
Virtualization experience (AWS, Azure, VMWare, OpenStack)
Technical Support Specialist Jobs
By GDK Services LLC At Dallas, TX, United States
Client: UHG (United Health Group)
Location: San Antonio, TX- Local only
Candidate will be assisting the client's Helpdesk to support employee reported technical issues
Technical Support Specialist I
By ALOIS Solutions At Allen, TX, United States
2-3+ years of experience in IT helpdesk and/or application support role.
Strong working knowledge of Windows Server 2016, 2012, 2008; Windows 7, 8, 10.
Strong working knowledge of Active Directory, DNS.
Strong working knowledge of Routers, switches, VLANs, VPN, DHCP, TCP/IP.
They are also responsible for maintaining critical relationships developed by other departments throughout the problem/resolution cycle.
Communicate outages notifications and ticket statuses to customers
Technical Support Specialist Jobs
By Akkodis At Austin, TX, United States
Akkodis is seeking for Technical Support Representative for one of our direct client in Austin TX.
Pay rate : $25/hr on W2
The Company will consider qualified applicants with arrest and conviction records.
Technical Support Specialist Jobs
By University of Texas at Austin At , Austin, 78701, Tx $60,000 a year
Excellent problem-solving and time-management skills.
Knowledge of computer and peripheral operations, installation, directory services, remote access tools, and troubleshooting.
BENEFITS: UT Austin offers a competitive benefits package that includes:
Relevant education and experience may be substituted as appropriate.
Work experience in IT customer server and/or help desk environment.
Work experience installing and supporting hardware, software, and networked systems in a multi-protocol environment.
Technical Support Specialist Jobs
By Biamp At Plano, TX, United States
Offer alternative solutions where appropriate with the objective of retaining customers’ business
Writing, proofreading and revision of technical documentation, online training courses, and online knowledgebase articles
Bachelor’s Degree or equivalent work experience
2-4 years related work experience in AV
1 or more years customer-facing support/service experience a plus
Experience with designing/troubleshooting networks, configuring network switches, and other IT technologies is a plus
Technical & Simulation Support Specialist
By Adtalem Global Education At Houston, TX, United States
Provides Tier 1 & 2 support to the campus and associated campuses/remote locations.
Ensures lab equipment is meeting the requirements of the Academic delivery.
2 years’ experience with desktop support or in a help desk
Good working knowledge with Hardware/Software installation in a network environment.
Entry level experience with networking, data, and voice systems.
Knowledge of printer troubleshooting and repair.
Technical Support Specialist Jobs
By Daikin Comfort At Greater Houston, United States
Effective organizational and time management skills.
Evaluate and escalate risks in projects/products to supervisor and senior management when appropriate.
Apply knowledge of regulatory requirements for products.
Manage product life cycles by establishing short and long-range visions for products.
Provide sales support for product benefits and features internally and externally (Product/Dealer Meetings)
Effective communication skills – verbal, written and public speaking.
Technical Services Support Specialist
By Tyler Technologies At , Lakewood, 80401
Document and record all aspects of client interactions in designated client management systems to promote transparency and understanding of technical issues.
Manage and prioritize multiple and often conflicting tasks in order of priority.
Remote support of client’s mission critical financial server(s)
May contribute to company knowledge library.
Bachelor’s degree in computer science, MIS, or equivalent experience.
Experience administering Windows and/or Linux servers.
Technical Support Specialist (Contract)
By Maine Technology Users Group At , Augusta
Assist in planning and implementing shared software, such as operating systems, configuration management tools, application and development tools, testing tools, etc.
Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.
A minimum of 1 year of relevant experience
Provide on-site technical support for desktops, laptops, printers, software and other associated hardware connected to a user's device.
Provide limited training to the end users for them to achieve minimal performance in computing.
Provide training, guidance, support, and direction to junior interns and contractors assigned to your area of responsibility
Technical Support Specialist, L1
By PatientPoint At , Tampa, 33609
Autonomously manage and troubleshoot issues
Develop thorough knowledge and understanding of customer challenges, expectations and success measure
Minimum 2 years' experience in customer service role
Highly effective problem-solver with ability to quickly acknowledge when issues should be escalated
Excellent verbal and written communication skills
Strong interpersonal skills - ability to establish and maintain influential relationships, utilize empathy, and collaborate closely across multiple teams
Technical Support Product Specialist - Voice
By Intermedia.net, Inc. At , Remote
Committed to offer 100% Worry Free experience to clients and satisfaction and success at all times
Shifts assignment are based by Pacific Standard Time and scheduled from 5am – 5pm PST. Shift are determined Workforce Management.
Upselling - identify product improvements by additional services offered by Intermedia
The ability to maintain Key Performance Indicator metric goals while delivering a worry-free experience to our customers.
Minimum one (1) year of experience in a high-volume call center environment in a technical support role
Advanced networking skills pertaining to VoIP routing/hardware, UCaaS and CCaaS products
Technical Support Specialist I - Wuit
By Washington University in St Louis At , St. Louis, 63110 $22.92 - $35.49 an hour
Degree in a field of study with desktop support experience in an enterprise environment.
Experience supporting all standard office productivity applications and computing platforms in an enterprise environment.
Strong customer service skills, including written and verbal communication skills.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
Perform other duties as assigned.
Ability to understand, be accountable and complete assigned tasks associated with projects. Such as system upgrades, system integration and system administration.
Technical Support Specialist Jobs
By Tideworks Technology, Inc At , Jacksonville, 32216 $24.06 - $36.09 an hour
Required job duties are normally performed in a climate-controlled office environment, or remotely from home.
Key Knowledge, Skills & Abilities:
Familiarity with ITIL Service Delivery methodologies including problem and incident management a plus.
Basic knowledge of diagnostics, monitoring tools, remote desktop applications & virtual environments.
Manage, monitor, and prioritize daily flow within the ticketing system, email and phone queues to meet service levels.
Create and manage against OKRs.
Technical Support Specialist Jobs
By Emmis At , Remote $60,000 - $70,000 a year
Assign non-technical requests to client services managers
Excellent problem-solving and analytical skills
At least two years of experience supporting business systems that includes:
Ability to perform in a fast-paced environment and patiently and effectively manage multiple workloads, priorities, and deadlines
Possesses knowledge across a wide range of technical topics
Python, Java, C# experience helpful but not required
Technical Support Solutions Specialist
By Collegis Education At , Remote
Serve as Client Liaison between assigned teams and actively manage the associated knowledge bases and ensure documentation is up-to-date.
Possess a demonstrated mastery of customer service skills through past evaluations, training, and knowledge.
In-depth knowledge of the higher education industry and PSC clientele.
Develop and maintain knowledge articles and email templates for PSC employees.
Successful completion of PSC & Professional Training Modules or equivalent industry experience.
Maintain a high performance score on customer service or equivalent industry experience.
Technical Support Specialist Jobs
By IDR, Inc. At Suwanee, GA, United States
1+ years of professional experience working in a Call Center
Excellent communication skills and high level of professionalism
High Technical Aptitude, troubleshooting experience
Full Benefits; Medical, Vision, Dental, and more!
20+ Years of Proven Industry Experience in 4 major markets
Dedicated Engagement Manager who is committed to you and your success
Support Services Specialist Jobs
By University of South Carolina At , Richland $31,200 - $46,800 a year
The University of South Carolina offers a valuable benefits package including but not limited to:
High school diploma and 2 years of work experience in postal, courier or delivery operations.
13 Paid Holidays (including an extended December holiday)
About University of South Carolina
Safety Sensitive or Security Sensitive
If Research Grant/Time Limited, give end date
Technical Support Specialist (District-Wide)
By Community Consolidated School District 59 At , Arlington Heights $50,000 - $65,000 a year

See job description for more details.

Technical Support Specialist Iii, Sitla
By State of Utah At , , Ut $33.65 - $45.67 an hour
SQL Server administration or database management experience
You can learn more about the benefits offered here
Additional certifications or equivalent experience
Work with the IT Manager to procure required hardware and software and track IT assets.
Work with domain administrators to manage local Active Directory objects and Group Policies.
VPN and Remote Desktop support and
Technical Support Specialist Jobs
By Jane Technologies, Inc. At Santa Cruz County, CA, United States
Point of sale experience preferred
Strong problem-solving and analytical skills
Excellent communication and follow-up skills
Ability to properly comprehend, manage, log and update partner issues and escalate accordingly if needed
Experience in running and reading SQL queries and reports, working with Postman, and/or pgAdmin
Provide top-tier support and resolve tech-related questions and queries to our partners and end-users
Technical Support Specialist Jobs
By Jane Technologies, Inc. At Santa Cruz, CA, United States
Point of sale experience preferred
Strong problem-solving and analytical skills
Excellent communication and follow-up skills
Ability to properly comprehend, manage, log and update partner issues and escalate accordingly if needed
Experience in running and reading SQL queries and reports, working with Postman, and/or pgAdmin
Provide top-tier support and resolve tech-related questions and queries to our partners and end-users
Support Services Specialist Jobs
By U.S. Department of State At , Charleston, Sc $69,107 - $107,680 a year
Combination of Experience and Education:
Examples of qualifying specialized experience include:
1 vacancy in the following location:
3. Veterans' Preference Documentation, if applicable:
Technical Support Specialist Jobs
By California State University At , , Ca $5,468 a month
Two years or more of Jamf mobile device management experience preferred.
Adhere to ITIL best practices for incident and problem management, advises management of such incidents, and assist with resolution.
Administrator and maintain mobile device management systems.
Experience in coordinating resource requirements.
Provide support for producing system quotations and performing inventory and license management duties as required.
Coordinate with other support staff and managers to resolve all support issues.
Technical Support Specialist Jobs
By LHH At Newberg, OR, United States
2+ of customer service, data entry and/or inside sales experience, ideally in a mechanical or technical capacity
Pay: $22-$30 per hour dependent upon experience
Experience using a CRM is a plus
Basic computer knowledge including Microsoft Office (Word, Outlook) and the ability to learn new systems
Great problem solving abilities and a technical and/or mechanical aptitude
Location: 100% onsite in Newberg, OR
Premier Technical Support Specialist
By Lenovo At , Morrisville, Nc
Collaborate with Level 2 engineers and technical account managers to resolve customer escalations.
Minimum of 1-3 years of experience in technical support or customer-facing technical role
CompTIA certifications (A+, Network+, Security+, etc.)
Degree in Computer Science, Information Technology, or related field; or equivalent experience
Experience working in a call center type of enviorment.
Excellent communication, interpersonal, and critical thinking skills.

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Technical Services Support Specialist to provide technical support to our customers. You will be responsible for troubleshooting customer issues, providing technical advice, and helping customers find solutions to their problems. If you have a passion for technology and a desire to help people, this could be the perfect job for you!

Overview Technical Services Support Specialists provide technical support to customers and clients. They are responsible for troubleshooting hardware and software issues, providing technical advice, and helping customers with their technical needs. They may also be responsible for providing training and support to customers. Detailed Job Description Technical Services Support Specialists are responsible for providing technical support to customers and clients. This includes troubleshooting hardware and software issues, providing technical advice, and helping customers with their technical needs. They may also be responsible for providing training and support to customers. They must be able to communicate effectively with customers and have a good understanding of technical concepts. Job Skills Required
• Excellent customer service skills
• Good communication skills
• Knowledge of hardware and software
• Ability to troubleshoot technical issues
• Knowledge of computer networks
• Ability to provide technical advice
• Knowledge of customer service principles
Job Qualifications
• Bachelor’s degree in computer science, information technology, or related field
• Certification in relevant technical areas
• Previous experience in customer service or technical support
Job Knowledge
• Knowledge of hardware and software
• Knowledge of computer networks
• Knowledge of customer service principles
• Knowledge of troubleshooting techniques
Job Experience
• Previous experience in customer service or technical support
• Previous experience in a technical support role
• Previous experience in a customer service role
Job Responsibilities
• Troubleshoot hardware and software issues
• Provide technical advice to customers
• Assist customers with their technical needs
• Provide training and support to customers
• Communicate effectively with customers
• Maintain customer records and documentation