Junior Support Specialist Jobs
By The Robin Hood Foundation At , New York, 10003 $24 - $28 an hour
Other responsibilities may include backing up the IT Manager with the following:
Prioritize issues and create a plan for resolution within SLA timeframes; escalate problems (when required) to the appropriately experienced technician
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to assist in problem resolution
Consult with users at the work unit or departmental level on complex problems/issues and offer appropriate solutions
B.A. or B.S. with focus on technology or a related field preferred with at least one year of experience required.
Exceptional communicator: skilled listener, asks the right questions, builds relationships with others effectively, strong written and verbal communication
It Support Specialist Ii
By Shake Shack At , New York, 10014, Ny $69,215 - $88,265 a year

The IT Support Specialist II position within the IT Operations team is the face of IT for internal customers. The primary task of this position will be to support and troubleshoot all end user ...

Virtual Meetings And It Support Specialist
By GNYHA/Management Corporation At , New York, 10019, Ny $35,000 - $45,000 a year
Excellent organizational and time management skills.
At least 1 year of professional experience in IT support, virtual meeting support, or a related field.
Ability to diagnose and resolve basic technical issues, including with remote troubleshooting techniques and tools.
Excellent problem-solving and communication skills.
Possesses relevant IT certifications (e.g., CompTIA, Microsoft, ITIL, Google)
High school diploma or equivalent
It Support Specialist Jobs
By Fi At New York, NY, United States
DevOps knowledge/experience (AWS, etc.) is a plus
In-person and remote user support
Excellent written and verbal communication skills
3+ years experience working in IT or system administrator roles
Strong knowledge of modern IT best practices and technologies
Strong knowledge of networking technologies (TCP/IP, TLS, how VPNs work, etc.)
Junior It Support Specialist
By HistoWiz At New York, NY, United States
Collaborate with other IT team members to resolve complex issues and share knowledge.
At least six months of experience in a similar role.
Knowledge of Windows and MacOS operating systems.
Experience in supporting end-user applications.
Experience with Active Directory, Office 365, and Google Workspace.
Excellent problem-solving and communication skills.
It Support Specialist Jobs
By Michael Page At New York, United States
5+ Years Experience in IT Support
Law Firm Experience is NICE to Have
Experience with ServiceNow, Teams, and Duo
Competitive Compensation Package|Great Growth Potential
Desktop, Laptop, Mobile, Printer Configuration
Strong Proficiency in Microsoft and iOS Applications
Junior It Support Engineer
By OptionMetrics At , New York, Ny
CCNA level knowledge and/or experience
Pre-tax commuter benefits (NJT, MTA, etc.) and 401k plan offered
Have ~1 year of experience as IT support
Support local and remote end users
Have knowledge of AWS, scripting/coding is plus
Support computer and network devices installation, setup, and troubleshooting
Junior It Support Engineer
By OptionMetrics At New York, NY, United States
CCNA level knowledge and/or experience
Pre-tax commuter benefits (NJT, MTA, etc.) and 401k plan offered
Have :1 year of experience as IT support
Support local and remote end users
Have knowledge of AWS, scripting/coding is plus
Support computer and network devices installation, setup, and troubleshooting
It Support Specialist Jobs
By NYC Careers At , New York, Ny $85,371 - $119,883 a year
Reviewing and monitoring ticket queues for reporting to clients and operations management
Interaction with relevant project managers on new IT projects
Assisting with complex troubleshooting and repair activities
Ordering and maintaining inventory of spare parts and equipment
Imaging PCs with the correct software for departments
Adhering to client corporate policies, procedures and required training
It Support Specialist Jobs
By Gainor Staffing At New York City Metropolitan Area, United States
Experience with document management systems and e-filing processes.
Provide excellent 2nd line/desk side incident, problem, and request management support, following established processes.
Assist in hardware upgrades, asset management, and IT projects.
Manage video and audio conferences, including software from Cisco, Webex, Zoom, and Microsoft Teams.
Contribute to the knowledge base and stay informed about industry trends.
Extensive hardware knowledge including printers, laptops, iPhones, Android devices.
Junior Applications Support Specialist
By NYC Careers At , Queens, 11101, Ny $75,000 - $90,000 a year

30-30 Thomson Avenue, LIC, NY 11101

New York City Residency is not required for this position

Junior It Support Technician
By Point to Point Solution, Inc At New York City Metropolitan Area, United States
• Create and maintain troubleshooting documentation for the end-user knowledge base.
• General knowledge of networking concepts
• Experience using Windows operating systems and MacOS
• Excellent writing skills for documenting workflows
Medical / Dental / Vision Insurance
• Provide timely technical support through our Freshdesk ticketing system, adhering to SLAs.
It Support Specialist Jobs
By Allegiant Giving At Garden City, NY, United States
Knowledge and management skills with virtualization and VMware vSphere
Minimum 3-5 years’ experience in an IT Support Role or equivalent
Knowledge of Microsoft Operating Systems (client/server)
Experience with printer troubleshooting and maintenance.
Knowledge of Microsoft Office 365 and Google Workspace technologies
Eager to learn and support new technologies.
Junior It Support Specialist
By Recruits Lab (We're hiring) At Queens, NY, United States
Collaborate with other IT team members to resolve complex issues and share knowledge.
At least six months of experience in a similar role.
Knowledge of Windows and MacOS operating systems.
Experience in supporting end-user applications.
Experience with Active Directory, Office 365, and Google Workspace.
Excellent problem-solving and communication skills.
Onsite It Support Specialist
By Atos At United States
Good Capacity Management experience in analyzing the capacity and reporting
Experience in Windows Patching Process, Vulnerability Management.
Working experience in vRealize Automations and VMware Log Insight Manager
Good knowledge and hands on experience in P2V/V2V tools like Platespin, VMware Converter and Nutanix Move (formerly Xtract).
Excellent knowledge & Experience in group policies, Login Scripts and troubleshooting & implementation.
Mandatory Hands on Experience in Windows OS and Hardware certification.
It Support Specialist Jobs
By Obran Cooperative At Honolulu, HI, United States
Experience with digital security best practices and systems - like firewalls, VPN, password and account management, etc.
An ever growing set of member benefits offered to all Obran Cooperative members
Work with appropriate internal teams to solve tech related issues and manage them through resolution
Effectively prioritize and manage tickets and workload
Make recommendations for purchasing items to fulfill end users' requirements
Proven experience as an IT Helpdesk Support Technician or in a similar role
It Support Specialist Jobs
By Stevens Construction, Inc. At Fort Myers, FL, United States
Familiarity with IT service management (ITSM) principles and tools.
Create and maintain technical documentation, including user guides, troubleshooting procedures, and knowledge base articles.
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Proven experience as an IT Support Specialist or in a similar technical support role.
Strong knowledge of computer hardware, software, networking, and operating systems (Windows and MacOS).
Experience with supporting Windows 10/11.
It Support Specialist Jobs
By YAKIMA NEIGHBORHOOD HEALTH SERVICES At Yakima, WA, United States
0-2 years of experience in a similar role, troubleshooting desktop workstations and software installation.
Excellent written and oral communications skills.
Manage security and access privileges for users.
High School Diploma or equivalent.
Ability to lift up to 30 pounds.
Ability to successfully pass a background check in relation to the position applied for.
It Support Specialist Jobs
By Akkodis At Washington DC-Baltimore Area, United States
Additional responsibilities include: Guide user to use self-service IT resources, such as ticketing system and knowledge base
Provide top-notch IT support to our local offices as well as our world-wide remote office workers
Required Skills:College Degree in Computer Science, Systems Science, and Computer Engineering or 2+ years of relevant discipline
Strong working knowledge of common applications: email (Gmail), GSuite desktop publishing (Microsoft Office), web browsers (Safari, Chrome...Etc.)
Experience setting-up and deploying Audio/Visual equipment
Reporting to Regional Service Desk Lead, typical responsibilities will include:
It Support Specialist Jobs
By NeueHouse At West Hollywood, CA, United States
Experience in technical facility management, creative technology support, or physical production would be helpful in the role
Familiarity in asset tracking, management, and deployment
Capable of following and composing process and procedure documentation (SOPs), training users in complex topics, and interacting positively with upper management
Intimate knowledge of troubleshooting general IT, Network infrastructure, AV systems
2-3 years of experience with Tier 1 IT & Tech support issues required
NeueHouse is open to a variety of educational, professional, and training backgrounds in support of the IT Support Specialist role
Junior It Support Associate
By Mintel At , Chicago, 60612
Regularly create and update knowledge base articles to ensure the information is accurate and relevant
Experience: Have 0-1 year in a technical help desk environment or relevant experience
Analyze incoming service requests and assess their priority according to department policy
Thoroughly and efficiently query incoming service requests to ensure sufficient information exists
Ensure timely resolution and appropriate documentation on all service requests
Provide clear and frequent communication via the ticketing system to end-users throughout the issue resolution process
Junior It Support Engineer
By Steampunk At , Mclean, 22102
Assist with new hire orientations with new IT technology configurations, software, and remote access
Experience with help desk support activities and/or Windows/MacOS desktop troubleshooting and configurations
Manage user groups and computer accounts in Microsoft Azure
Ability to integrate and troubleshoot technology with printers, conference room AV connections, Teams calls, remote access to Steampunk cloud systems
Experience with troubleshooting Microsoft (Office) 365 applications
Possess good communication skills and the ability work directly with Steampunk employees and contractors to troubleshoot IT issues
Junior It Support Specialist
By Constellis At , Herndon, 20170
On-the-job Training, Skills Development & Certifications
Maintain Windows Workstations, build, troubleshoot, configure and manage.
Manage hardware and software inventory.
One year of Help Desk Technician or other IT Customer Support experience required.
Maintain user accounts and groups in Active Directory.
Administer and troubleshoot VPN Client.
It Support Specialist Jobs
By Maine immigrant & Refugee Services At Lewiston, ME, United States
Degree in computer science or equivalence experience/qualifications
Manage and track physical inventories by staff, department and programs
Demonstrate experience installing, configuring and supporting operating systems, PCs, printers, and other hardware
Excellent customer services, organizational, interpersonal and communication skills
Install, configure, upgrade hardware/software on workstations
Identify, research and resolve technical problems
Junior It Specialist Jobs
By OneStream At , $45,000 - $55,000 a year
1+ years of experience in the IT Support Field with basic level knowledge and experience in the following:
End user support (Incident Management and Request Fulfillment)
Comfortable communicating with all levels of management
Provide telephone, in-person and remote online support to employees.
Upon ticket submission, provide updates, status and completion information to manager and/or users within ticketing system (ServiceNow).
Excellent written and verbal communication skills