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It Support Analyst – Desktop Support Specialist Jobs in El Dorado, California

Desktop Support Specialist Jobs
By LeadStack Inc. At El Dorado Hills, CA, United States
Responsibilities and Description of Project:
Required Skills (top 3 non-negotiables):
Preferred Skills (nice to have):
Communicate and collaborate with IT staff to troubleshoot and resolve problems in a timely manner.
Shipping and receiving of equipment from Warehouse and update Ticketing System
Assist with basic testing and reporting of issues within conference room
Lead It Support Analyst, Executive Support
By SoFi At San Francisco, CA, United States
Experience with system administration, user account management, and security practices.
Associates degree in computer science, information technology, or a related field (or equivalent experience).
6-8 years of experience in technical support in a large scale company.
Proven experience supporting executive-level members of the organization.
Strong technical knowledge of computer hardware, software, networking, and mobile devices.
Excellent problem-solving skills and the ability to diagnose and resolve technical issues efficiently.
Desktop Support Specialist Jobs
By Digital Dhara At San Diego, CA, United States

They should provide hands-on or remote assistance in computer setups, upgrades, software operation, and maintenance.

They should answer on-the-spot inquiries from users.

Desktop Support Specialist Jobs
By The MSM Technology Group At Los Angeles, CA, United States

Desktop Tech must have a minimum of 5 years hands on experience building, repairing and maintaining Windows Desktops and Laptops through Windows 11 Pro. Must be able to demonstrate expertise in ...

Service Desk & Desktop Support Specialist Ii (It)
By SAG-AFTRA At Los Angeles, CA, United States
Bachelor’s degree preferred, or an equivalent combination of education and experience.
Demonstrate excellent verbal and written communication skills, as well as presentation
Strong knowledge of MacOS X and Intel-based Apple computers.
Minimum five (5) years providing computer support, of which two (2) years should include IT Helpdesk support responsibilities.
The salary for this position is $55,000 annually along with excellent employee benefits and perks such as a 35-hour work week.
Balance between work and home life responsibilities
Desktop Support Specialist Jobs
By Pomona College At Claremont, CA, United States
Supports and provides back the Apple Device Management tools, currently JAMF.
Provide excellent phone and remote support to customers
Support the department in determining the appropriate hardware purchased by academic departments or administrative offices to meet college/department-specified requirements.
Provides Tier 2 support for the College’s Apple computing environment. This includes Laptops, Desktops, Tablets, and Mobile devices.
Assist faculty, staff, and students in standard technology troubleshooting.
Install computer software systems as assigned.
It Desktop Support Specialist
By Aditi Consulting At San Francisco Bay Area, United States
Strong application troubleshooting skills Advanced Knowledge and understanding of video conferencing equipment and usage.
Able to provide desktop support to VP and C level executives. Both locally and in a remote environment.
Knowledge of enterprise desktop and user administrative tools including Active Directory, SCCM, JAMF Casper Suite/JAMF Pro, Windows Server 2012/2016.
Strong hardware and software troubleshooting skills in a fast paced environment required.
Knowledge of supporting large meetings/Zoom webinars and managing them.
Work in an environment in which technicians will be motivated to provide best in class customer service.
Desktop Support Specialist Jobs
By Galactic Minds INC At Sunnyvale, CA, United States
Serve as the face of IT on site and participate in business relationship management activities
Support onsite Executive meetings, and remote webinar style meetings
For people managers, ensure your associates attend and complete all required trainings satisfactorily and on time.
Serve as the primary contact for providing senior-level white glove support and problem
Resolutions for the Executives and their Assistants
Establish trust with the leadership team while maintaining confidentiality and privacy in all
It Desktop Support Technician
By Premiere Digital Services At Los Angeles, CA, United States
Proficient knowledge with relevant legal requirements and regulations
Strong interpersonal abilities and communication skills
Experience working in the Entertainment / Media Industry a large plus
In-depth knowledge of Windows / Mac operating systems in a networked environment
Experience troubleshooting hardware and software issues
Documentation skills to include creating procedures, user guides, and detailed reports
Desktop Support Specialist Jobs
By Reveille Technologies,Inc At Santa Clara, CA, United States
• Expert knowledge in Device management via SCCM, Intune, JAMF.
• Understand and adhere to ITIL processes such as Incident, Request fulfilment, Change and Problem management.
On Prem/Azure Active Directory, SCCM, Intune Management, Operating System Troubleshooting, Application Support. – Expert
• Provide onsite/remote end user support on multiple computer platforms: Windows, Macintosh, UNIX and mobile devices.
• Manage the user accounts in Active Directory such as password reset, account unlock etc.
• Provide services to users spread across multiple locations and collaborating remotely with staffs in remote locations.
It Support Analyst Jobs
By California State University At , , Ca $4,678 - $11,547 a month
Utilize ITSupport Center tools to resolve requests for service (e.g., knowledge management tools, written documentation, procedures, technical manuals, etc.).
Escalate and/or notify assignee and management when requests for service are out of compliance.
Create reports for internal management in order to evaluate vendor performance, determine frequency and type of problems, or determine root cause.
Experience in coordinating resource requirements.
The anticipated salary range is up to $5,204 per month, commensurate with qualifications and experience.
Customer service with computer assistance via telephone, remote control, or on-location.
Senior Desktop Support Analyst
By UCLA At , Los Angeles, Ca

As a Desktop Support Services team member, the Senior Desktop Support Analyst is responsible for delivering high-quality, customer-focused, senior-level (second and third-level) technical and end-user ...

It Support Analyst Jobs
By UCLA At , Los Angeles, Ca

Under general direction of the Desktop Manager of Student Affairs IT, incumbent serves as staff expert on Student Affairs integrated systems and services. Incumbent analyzes complex issues, resolves a ...

Associate Desktop Support Analyst
By UCLA At , Los Angeles, Ca

As a member of the Desktop Support Services team, the Associate Desktop Support Analyst is responsible for the delivery of high-quality, customer-focused, first and second level technical and end-user ...

It Support Analyst Jobs
By CableCom, LLC At Benicia, CA, United States

Overview and Essential Functions CableCom is in search of an IT Support Technician for our corporate office in Bothell, Washington to be part of a diverse team which resolves issues for multiple ...

Desktop Support Analyst Jobs
By Koniag Government Services At Susanville, CA, United States
Required Qualifications, Experience, Skills & Abilities:
Continual asset management including wiping, excessing equipment, equipment tracking.
Utilizing only BLM approved remote support tools such as Dameware, Remote Assist Launcher,
Microsoft Remote Desktop, to provide remote customer support.
Providing technical assistance and solutions to customers as well as other IT staff or contractors.
Collecting specific and detailed information from reference sources, software utilities, or customers.
It Desktop Services Analyst
By Rocket Lawyer At , San Francisco, Ca $90,000 - $120,000 a year
Intermediate knowledge and experience with Mac OS X and Windows troubleshooting and support in an enterprise environment
Monitor internal IT support channels and support employees requests onsite or remotely
Keep our knowledge base up-to-date and provide training when needed
Great soft skills are a must
2-4 years experience in a Helpdesk role working out of a ticketing queue
Experience with basic networking technologies such as WAN, LAN, WiFi, DNS, DHCP, etc.)
It Desktop Support – Remote Cst
By Innova Solutions At Missouri, United States
IT Desktop Support – Remote CST
· Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician
· Access software updates, drivers, knowledge bases, and frequently asked
· Develop help sheets and knowledge base articles for end users
· In-depth knowledge of computer hardware
· Working knowledge of a range of diagnostic utilities
Desktop Support Specialist Jobs
By Zodiac Solutions, Inc At New York City Metropolitan Area, United States
Support remote users as needed
Resolves 1st and 2nd level support issues concerning hardware, software, networking, active directory, applications, telecommunications and remote meeting coordination
Manages, maintains, and improves technical documentation
Two-year or Bachelor’s Degree (Preferred) in computer sciences or minimum 2 years previous working experience in a corporate IT environment
PC and Windows hardware skills, network printers and computer networks
Excellent oral and written communication skills
Desktop Support Specialist Jobs
By Eliassen Group At Boston, MA, United States
Provide level 1 and level 2 technical support to internal employees in a primarily remote capacity
3+ years of PC support experience
Experience supporting all Microsoft Office applications required
Experience with MAC computers and iPhones a plus
Lotus Notes experience a plus, not required
Responsibilities of the Desktop Support Specialist:
Desktop Support Specialist Jobs
By REX TECHNOLOGIES At Elko, NV, United States
Experience in desktop support and troubleshooting
Excellent communication and problem-solving skills
Experience with Windows and Mac operating systems
Ability to lift and move equipment up to 50 pounds
Associate or Bachelor's degree in Computer Science or related field is preferred, but not required
For more details please DM me on linkedin so we can connect faster, and share the details of job to you.
Desktop Support Analyst Jobs
By Comtech LLC At New York, NY, United States
Working with and/or knowledge of remote desktop tools.
Providing IT support via phone, remotely, email and in-person.
Diagnose, maintain, and support systems and peripherals.
Assist with IT technical support duties.
Image, install, and configure desktops/laptops.
Install software and peripheral devices (printers, scanners, and other hardware).
Desktop Support Specialist Jobs
By Indotronix International Corporation At Cambridge, MA, United States
• 2+ years of progressive experience in the desktop environment.
• Advanced knowledge and understanding of Windows desktop operating systems.
• Intermediate knowledge and understanding of LAN environments
• Intermediate knowledge of communication protocols
• Intermediate knowledge of PC-to-Mainframe access.
• Intermediate knowledge of LAN based e-mail systems (e.g., Outlook, MS Exchange)
Desktop Support Analyst Jobs
By Newance At Newark, NJ, United States
Perform user and asset management tasks
Escalate problems (when needed) to 3rd party vendors, team leader, or manager, and track until resolution
Minimum of 5 years of experience as a Desktop Support Analyst or comparable support position
Excellent oral and written communication skills
Knowledge of Active Directory, Networking, MS Exchange, MS Office, Printers, Mobile Devices
CompTIA A+ / Network + or MCP Certifications
Desktop Support Specialist Jobs
By Aimic Inc At Jackson, TN, United States
iOS Management, Support, and Deployment
IT Call Center Experience preferred
Job Title: Help Desk Support Specialist
Location: Jackson, TN(100% On-site job)
In Office Position Monday thru Friday
Must be able to lift at least 50 pounds.
It Helpdesk Support /It Desktop Support/ Technical Support
By My3Tech At Atlanta, GA, United States

Skills And Qualifications 3+ years of work experience minimum A+ Certification Strong customer service skills Strong oral and written communication skills Proficient in understanding network ...

Desktop Support Analyst Jobs
By R4Solutions Inc At Lafayette, Indiana Metropolitan Area, United States
-Hands on experience as deskside/Onsite support/local IT engineer.
- To allocate more complex support issues to the IT Manager
- Relevant Desktop Support experience within a commercial environment
- Good knowledge of Windows 2003 / 2008 Server
- Strong knowledge of Windows XP / Vista / Windows 7
- A thorough knowledge of MS Office Suite
Desktop Support Analyst Jobs
By KeyBank At , Shelton, 06484 $50,000 - $76,000 a year
Possess an associate degree in computer science and/or business, or the work experience equivalent
Demonstrate strong interpersonal, verbal, and written communication skills for communications with technical and non-technical staff.
Demonstrate functional knowledge of information security and best practices
Possess excellent customer service skills
Provision applications using Microsoft System Center Configuration Manager (SCCM)
Communicate using excellent grammar and listening skills
Desktop Support Specialist Jobs
By EA Team Inc At Wilmington, DE, United States
Administration experience of MS Active Directory users & groups, policies and management concepts
Collaboration experience including remote control of PCs and video conferencing knowledge
Management of the team of L1 resources
Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
Hands-on experience with Windows/Linux/Mac OS environments
Working knowledge of office automation products and computer peripherals, like printers and scanners
It Desktop Support Jobs
By Parkland Health and Hospital System At , Dallas, 75201

Education: - Prefer Bachelor's degree in Computer Science, Telecommunications, Information Systems, or a related field.

Desktop Support Specialist Jobs
By General Dynamics Information Technology At , Troy
Professional growth opportunities including paid education and certifications.
Provides IT support to business units and end users (e.g., on-site users, remote users) for escalated requests.
10 years of related experience.
Must be capable of documenting the business requirements and recommending solutions.
A working knowledge of operating systems concepts and facilities, specifically WINTEL and UNIX.
Knowledge of basic security principles (anti-virus/anti- spam/firewall/patching/network access).
Information Technology (It) Specialist/Desktop Support
By MSAG At Washington, DC, United States
Installs, supports, and retires hardware (e.g., desktops, laptops, thin clients, monitors, mobile devices, printers).
Installs and maintains related software and wipes data prior to destruction or reissue.
Documents, maintains, and recommends enhancements to work processes and standards in the area, including documenting procedures for troubleshooting and incident resolution/solution.
Performs facility moves under guidance.
Effectively works with clients to determine the actual nature or underlying cause of a user problem.
Selects appropriate work procedures or approaches to address and/or escalate problems.
Desktop Support Analyst Jobs
By Beacon Hill Staffing Group At Columbus, OH, United States
3+ years of experience in a Technical Support or Desktop role
Experience with Windows 10 and Mac operating systems
Experience troubleshooting Office 365 issues
Experience with Executive level support
Experience with Active Directory and new user setup
Experience documenting user issues within a ticketing system
Desktop Support Specialist Jobs
By ivision At Cleveland, OH, United States
· Knowledge of ServiceNow ticketing system and associated workflows.
Senior Desktop Support Specialist - On-site 5 days a week
Installing, configuring, and troubleshooting desktop operating systems and application software
· Performing system backups and data recovery operations.
· Maintaining inventory records of all hardware, software, and other IT equipment in the organization’s network environment.
· Ability to troubleshoot and resolve technical issues using ServiceNow tools.
It Technician - Desktop Support
By DLA Piper At , Washington, Dc
Experience and/or knowledge of MS Windows, Office, device configuration, troubleshooting, OS configuration, network printing, and the installation of hardware and software
2 years’ experience providing support to end users, troubleshooting hardware/software issues, and installing PC and peripheral equipment
Working knowledge of MS Windows and network communication concepts
Strong verbal and written skills required to communicate technical information to staff of all levels
Good organizational skills required to track and resolve a variety of issues in a timely manner
High school diploma or GED
It Desktop Support Specialist
By A.C.Coy Company At Edison, NJ, United States
High School Diploma with 3-5 years of experience in technical desktop support, onsite and remote.
Provide technical support for Video Teleconferencing Systems, Internet Protocol Telephony Systems, software, and systems that support remote work activities.
Provide ongoing support to remote and onsite users on multiple applications.
Associate degree with 1-2 years of experience preferred.
Effective oral and written communication skills.
This role can also be originated in Greensboro, NC, Los Angeles, CA and Wichita, KS.