Salesforce Administrator Boe Jobs

Full benefits package (health, vision, dental – 50% paid by the company, employee only)

Continuing Education Classes (i.e., Salesforce license with Supervisor review/approval)

Be present and engaged in the weekly company-wide conference calls.

Respond in a timely and professional manner to Salesforce errors and issues.

Work closely with all departments to make sure that their Salesforce needs are met.

Bonus Opportunity: annual bonus based on company performance.

-Managerial experience, leading small or large teams

-Salesforce certified administrator or Salesforce advanced administrator certification

-Ideal Licensing or Certification: ITIL, AWS, AX, Six Sigma

-Bachelor's degree in computer science would be advantageous.

Bachelor's degree in computer science or related field preferred.

-HTML, Excel, JIRA, SQL, Apex/Visual force, Sales Principals, Agile Development practices, Microsoft Office Suite

Excellent project management skills with keen attention to detail and the ability to effectively prioritize work

Experience working with Higher Education EDA structure

Transformational Experiences. Growing undergraduate research, study abroad, and case competitions while significantly expanding experiential learning via internal programs and corporate engagement.

4 years of relevant experience using Salesforce or related technical experience

Strong analytical and problem-solving skills, with an ability to develop creative solutions

Competency in gathering and documenting business requirements

Are you confident and comfortable speaking with all levels of management?

Do you have 1+ year of Salesforce experience?

Have you managed user and license administration, including new user setup/deactivation, roles, profiles, permissions, and public groups?

Do you have experience ensuring the security and integrity of application software?

Identify and gather requirements from end users and business stakeholders?

Experience collaborating with external partners regarding specific projects and initiatives?

Excellent time and project management skills, and a positive attitude

Work with stakeholders to establish suitable processes to support administrative, development, and change management activities.

CRMA knowledge and experience a plus

Implement and manage data feeds and other in-house and third-party integrations within Salesforce, often in conjunction with our Enterprise Architecture team.

Assist in training/onboarding of new users and grow the Salesforce skill set across the organization.

Work with stakeholders, developers and supporting teams to define and document development requirements.

QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES

Design, plan, and ensure the overall maintenance of the database for integrity and accuracy including cleansing and duplicate record management.

Work with business insights/intelligence and management to create dashboards that drive understanding of business performance.

Experience in analyzing business requirements and Entity Relationship diagrams, and in implementing Salesforce Custom Objects, Junction Objects, Master-Detail relationships, Lookup relationships

Manage the day-to-day operations of PAEA’s Salesforce instance (CRM)

Lead the continued development and streamlining of PAEA user experience

Key skills/qualities include data management, proactive problem-solving, and attention to detail.

Manage Salesforce security, including roles, profiles, sharing rules, workflows, and groups

Manage operational requests and reporting, including customer analysis and individual views, and troubleshoot issues

Willing to be hands-on in producing tangible deliverables (technical support, requirements specifications, design deliverables, status reports, project plans)

Working towards or holds at least one Salesforce certification, “Salesforce Platform Developer or Salesforce Certified Advanced Administrator, etc.”

1+ years of experience working on Salesforce platforms

Identify and develop super-user knowledge and capabilities across the business

Sales Cloud, Service Cloud, Order Management, Reports & Dashboards preferred.

Experience completing projects on time, on budget, and to specification requirements.

Consult and liaise with stakeholders to gather and confirm business requirements.

Analyze and consolidate information to develop solutions to ensure business requirements are achieved.

Partner with QA resources to create test scenarios for applications and enhancements, ensuring functional requirements are met.

Implement and manage standard and custom functionality such as Platform Encryption, Cases, and Territory Management

Experience in elicitation and interpretation of business requirements

Manage backup of system data and metadata

Gather and interpret Business Requirements with guidance from senior team members

Document business and functional documents in compliance with SDLC requirements

Participate in SDLC documents to include Business Requirements and Change Requests

2+ years project management experience

This description reflects management’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

General knowledge of regulatory compliance necessary to successfully perform job responsibilities

Position may offer work from home opportunities, pending specific performance and departmental needs.

Contribute to requirements gathering and solution definition for enhancements to Salesforce

Manage data records to produce a clean, accurate, duplicate free database

Career development and advancement opportunities through conferences, training and other skill development opportunities.

Applying your technical knowledge of the Salesforce Platform, resulting in a win-win solution for our customers and GreatAmerica.

5 years of practical work experience with the Salesforce Platform (required)

Advanced Salesforce Admin & Platform App Builder certifications (preferred)

Experience in Sales Cloud, Service Cloud and Experience Cloud.

Experience communicating application solutions and strategies, as well as implications, to both technical and non-technical teams, as well as leadership.

Assess the impact of new Salesforce requirements on existing process and integrations

Priorexperience as Administrator at an organization using Salesforce as their CRM

Current certification as Salesforce administrator

Sales Cloud, Service Cloud, Communities, CPQ, Field Service experience preferred (not expecting past experience in all of these areas)

We offer competitive salaries along with extensive medical, vision, and dental plans for you and your family starting on day one!

Work with team in an agile development methodology

Partner with sales management and technology to develop the Salesforce roadmap.

At least 5 years of Salesforce experience preferably with a B2B sales team.

Expert knowledge of Salesforce and analytics (Wave/Einstein).

Excellent planning and organizational skills.

Excellent interpersonal and networking skills.

Excellent oral and written communication skills.

Salesforce Administrator Experience, Education, Skills, Abilities requested:

Collaborate with stakeholders to gather requirements and implement solutions to improve processes and productivity.

Manage user profiles, roles, permissions, and security settings in Salesforce.

Salesforce certifications (i.e., Salesforce Administrator, Advanced Administrator) preferred.

Knowledge of Microsoft Office products.

Excellent analytical and organizational skills.

Excellent organizational and time management skills

Relevant hotel Sales and Event Services experience

Clear, concise written and verbal communication skills

The starting salary for this position starts at $140,600. Actual pay will be commensurate with experience.

Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds

Must be a caring leader that builds trust and engagement by cultivating genuine relationships.

Work with Product Management to translate user stories to technical delivery

Skilled as a business analyst who can understand and identify solutions for stakeholder’s pain points

Ability to understand technical concepts and communicate them clearly to individuals with varied backgrounds and skill levels

Minimum 5 years of Salesforce.com experience administering Sales Cloud, Service Cloud, or equivalent advanced degree and/or work experience.

Demonstrated experience administrating SFDC implementation and adoption

Proven experience analyzing and resolving complex processes or technical issues.

Lead project management of all Salesforce related projects through an organization-wide prioritization process and take projects through full project management cycle

Stay up-to-date with new features/system enhancements coming from Salesforce; recommend and manage implementation of new functionality as needed

Recruit, vet, and onboard Salesforce consultants to lead a new project to integrate finance work into Salesforce

Manage consultants to ensure the project meets the organization’s needs, the delivery is on-time, and we are within the project’s budget

Manage user feedback and troubleshooting systems, resolving troubleshooting issues as they arise

Regularly solicit and respond positively and proactively to feedback from staff across all departments regarding their experiences with Salesforce

Oversee user and license management including new user setup/deactivation, roles, profiles, permissions, and public groups.

Ability to use intuition and apply knowledge from previous experiences

Degree in business administration, computer information systems, management information systems, or another related field

Experience in a higher education working environment

Identify, gather, and document business requirements from users and stakeholders.

Track and document changes in functional requirements and write detailed procedures that can be easily understood by users.

Consult with the business area management team to identify opportunities for business process improvements

Lead for all Salesforce projects impacting the business area, requirements gathering session, end user training, and presentations

Coordinates and Manages the promotion of Salesforce patches, fixes and upgrades via the standard testing path of Development, QA and Production

Develop User friendly customization to meet customer requirements

Performs other duties and responsibilities as assigned

Minimum of 2 years of experience as a Salesforce Administrator