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REMOTE Service Desk Technician Jobs

Service Desk Technician Remote
By Logicalis, Inc. At Jackson, MS, United States

This is a job for a Service Desk Technician position with a company. This is a Remote position.\ \ Summary: Provides support via phone, e-mail and chat for various PC hardware and software ...

100% Remote: Service Desk Jobs
By Stellar Professionals At United States
Microsoft O365, ability to type 40+ WPM, excellent time management
Experience with ServiceNow, Salesforce or similar ticketing system
Experience in Call Center Support
Experience in Help Desk technical Support
College degree or equivalent technical study preferred; may accept equivalent work experience.
experience in Help Desk technical Support
 100% Remote: Service Desk Jobs
By Stellar Professionals At United States
Microsoft O365, ability to type 40+ WPM, excellent time management
Experience with ServiceNow, Salesforce or similar ticketing system
Experience in Call Center Support
Experience in Help Desk technical Support
College degree or equivalent technical study preferred; may accept equivalent work experience.
Candidates must have minimum 3 years of relevant Technical Support experience:
Service Desk Technician Jobs
By BuzzClan At North Carolina, United States
Location:3700 Wake Forest Rd Raleigh NC 27609// 100%Remote
- Experience with ServiceNow is preferred.
- HDI Support Center Analyst, ITILv3 Foundation A+ certification highly preferred.
- Effective communication skills (verbal and written), including proficient typing, grammar, and spelling skills are required.
- Enhanced computer literacy is required.
- Understanding of contact center environment and Service Desk role.
Service Desk Specialist -100% Remote Work
By TWO95 International, Inc At United States
• Contributes to the department’s knowledge management initiatives.
• Uses the IT Service Management tool to accurately document all incoming interactions and resolutions.
• Works to consistently improve call handling, documentation quality, overall end-user experience, and resolution processes.
Title : Service Desk Specialist
Duration : 6+ month Contract
• Responds to incoming interactions initiated via phone, email, self-service, or chat.
Service Desk Technician Jobs
By Jencap At United States
Manage user and device event tracking through global ticketing system
Manage user/computer/group objects within Azure and on-prem Active Directory (e.g., password resets, adds/moves/changes, folder/share permissions)
Bachelor’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experience preferred
One to three years of relevant experience
Strong analytical and problem solving skills, systematic thinking, and a good understanding of technologies deployed in the IT environment
Excellent written and oral communication skills
Service Desk Technician Jobs
By CalOptima At Orange, CA, United States
Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.
Provides service desk phone support for on-site and remote employees.
Microsoft Azure, Office 365 certification or training.
About Our Benefits & Wellness Options
Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
Provides excellent communication and follows-up with customers seeking support.
It Service Desk - Remote
By cloudIT At Phoenix, AZ, United States
Remote access solution implementation and support: VPN, Terminal Services, and Parallels.
2-4 years of hands-on experience.
Interpersonal skills: such as telephony skills, strong verbal and written communication skills, active listening, and customer care.
Excellent troubleshooting and problem-solving skills.
Typing skills to ensure quick and accurate entry of service request details.
Professional IT Certifications, such as Network+, Microsoft MCP, MCSA, or MCSE, Cisco CCNA, or Meraki CMNA.
Service Desk Specialist (Mycolorado) - Remote From Anywhere In Colorado.
By State of Colorado At Colorado, United States
Additional appropriate education will substitute for the required experience on a year-for-year basis, but cannot completely substitute for these qualifications.
Employ Incident Management procedures to enter tickets into the required tracking system.
Additional, appropriate paid or unpaid experience will substitute for the required education on a year-for-year basis.
One year of professional experience in an occupational field related to the work assigned to the position including mobile application support.
Agile and scrum methodology experience.
Some Of Your Important Responsibilities Will Include
Service Desk Technician Jobs
By Turtle At Somerset, NJ, United States
Candidates should have a high school degree or 1-year experience in an IT Support role.
IT coursework, certifications, and/or a college degree is a plus.
Must have basic working knowledge of IT hardware and software systems.
Basic network technology knowledge is a plus as well.
A self-starter with strong analytical skills and demonstrates initiative
Exceptional verbal and written communication as well as strong interpersonal skills are a must.
Customer Service Desk Technician
By Horizon Staffing 2003 At Fife, VA, United States

Coordinating and providing support over the telephone and in person using computers Analyzing and resolving standard software, hardware, and network problems Troubleshooting and resolving ...

Analyst I, Service Desk (Remote)
By AMC Theatres At , Leawood, 66211, Ks $19 - $20 an hour
Establish and maintain rapport with field managers by listening, empathizing, and answering questions
2+ months experience in a customer support role
Possess good oral and written communication skills
IT certification (CompTIA A+, Network+, and/or IT Fundamentals)
Handle all incoming calls in a friendly, courteous, and professional manner
Ensure all incoming calls are answered live within an average of 90 seconds
Desk Side Service Technician
By Indotronix International Corporation At New York City Metropolitan Area, United States
You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
How many years of experience do you have with working with server hardware break/fix?
How many years of Field Experience do you have?
Do you have your A+ certification?
Do you have experience with MAC?
This is a journeyman position for the typical desk side support technician.
Junior Service Desk Technician
By EPAM Systems At , , Ga
Detect potential trends and liaise with problem management where applicable
Detecting potential trends and liaising with problem management where applicable
Knowledge Base updates as required
Knowledge of e-mail correspondence and phone etiquette
Knowledge sharing within the community of the industry’s top professionals worldwide
Various opportunities for self-development: hard & soft skills internal training courses, mentoring programs, and unlimited access to 8,000+ LinkedIn Learning courses
Service Desk Analyst-Temporary (Remote)
By MultiPlan Inc. At , Remote From $25 an hour
Time management, prioritization skills, attention to detail and a flexible schedule are required
Update knowledge database within system and share knowledge with team members.
Ensure compliance with HIPAA regulations and requirements.
Minimum 2 years’ customer service experience preferred
General knowledge of PC and network troubleshooting
Verbal communication skills and ability to convey information clearly and effectively
Service Desk Technician Jobs
By Tech Heads, Inc At Portland, OR, United States
· Experience with ConnectWise Manage, Support is a plus.
· Troubleshoot and resolve network connectivity including switches, routers, modems, firewalls, VPN, wireless and remote access.
· Perform service both remotely and onsite.
· Minimum 2 years proven experience working in an MSP environment.
· Knowledge of various operating systems and platforms (Windows, MAC)
· Knowledge of Windows Active Directory, Office 365, Outlook
Classified Service Desk Technician - Active Security Clearance Required
By Lawrence Livermore National Laboratory At , Livermore, 94550, Ca $36.50 - $45.32 an hour
Experience using the ServiceNow (or similar) ticket management tool as well as writing knowledge base articles in ServiceNow.
Associate’s degree in a Computer or Engineering related field or the equivalent combination of education, technical training and related experience.
Experience writing technical solutions and commercial knowledgebase articles.
Provide advanced technical analysis and troubleshooting skills, attention to detail, and consistent resolution of IT problems.
Experience working with customers, addressing issues, and managing customer concerns and requests over the phone and/or in person.
Proficiency and experience with the Windows and or Linux Operating systems.
Service Desk Technician (Remote)
By University of South Florida At , Tampa, 33620, Fl $13.20 an hour
Strong communication skills with clients, coworkers, management, and other groups within the USF Information Technology department
This position will need to perform the duties listed above remotely as needed.
Windows 7 through 11 and Mac OSX experience
1 year professional computing experience
Knowledge of principles and operation of computer systems and related peripheral equipment
Basic computing experience in a formal or informal job capacity
Electro Mechanical Service Technician - Remote
By Valmet Inc. At , , Pa From $75,000 a year

The best time is now to make a job change!

Service Desk Technician Jobs
By MetroStar At Washington, DC, United States
Experience with a Mobile Device Management (MDM) software for provisioning and managing mobile devices
A passion for working with PC hardware and connectivity components, a strong knowledge of Windows 10, and experience supporting monitoring tools
Monitor service desk queues and assign tickets to Deskside Support team members based on volume and skill set
Experience with ServiceNow and/or Remedy
Experience serving as a user liaison for basic computer system end-user operations
Experience with one or more of the following: SCCM, VDI and VMWare, Command Line/PowerShell commands

Are you looking for a challenging and rewarding remote Service Desk Technician job? We are looking for a motivated and experienced individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you have excellent customer service skills and a passion for technology, this could be the perfect job for you!

What is REMOTE Service Desk Technician Skill Requirements?

• Excellent customer service skills
• Ability to troubleshoot technical issues
• Knowledge of computer hardware and software
• Ability to work independently and as part of a team
• Knowledge of network protocols and operating systems
• Ability to communicate technical information to non-technical users
• Ability to work in a fast-paced environment

What is REMOTE Service Desk Technician Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ Certification or equivalent experience
• Experience with remote support tools
• Experience with help desk ticketing systems

What is REMOTE Service Desk Technician Knowledge?

• Knowledge of Windows and Mac operating systems
• Knowledge of network protocols and technologies
• Knowledge of remote access technologies
• Knowledge of computer hardware and software
• Knowledge of troubleshooting techniques

What is REMOTE Service Desk Technician Experience?

• At least two years of experience in a service desk or help desk role
• Experience with remote support tools
• Experience with help desk ticketing systems

What is REMOTE Service Desk Technician Responsibilities?

• Provide remote technical support to customers
• Troubleshoot hardware and software issues
• Respond to customer inquiries via phone, email, and chat
• Document customer interactions and solutions
• Monitor and respond to customer service requests
• Assist with system