Service Desk Technician (Remote)

Department: Information Technology / 0-3510-000
College/Division: Information Technology
Salary Plan: Temporary
Hiring Salary: $13.20/hr

ORGANIZATIONAL SUMMARY:

Located in the vibrant and diverse Tampa Bay region of Florida’s gulf coast, the University of South Florida (USF) is a Preeminent State Research University with campuses in Tampa, St. Petersburg and Sarasota-Manatee. Rated as one of the top places to live in the U.S., Tampa Bay offers a high quality of life, year-round sunshine, and easy access to top-rated entertainment. USF is one of the nation’s largest public universities, serving more than 50,000 students with an annual budget of $1.8 billon. Over the past five years, USF has been the fastest-rising university in the nation, public or private, on the U.S. News and World Report's list of best universities, which it ranks as the 44th best public university in America.

USF is proud to be an innovating partner within the Tampa Bay region, listed by Forbes as the top emerging tech city in the country.

USF Information Technology (USF IT) provides technology services and support for the University of South Florida. The IT team, led by the Vice President and CIO, provides the following services: Administrative Services, Client Support, Communication Services, Teaching and Learning, Analytics and Reporting, Mobile and Web Services, Consulting Services, Cybersecurity Service and Research Technologies. For more information, please visit: USF Information Technology
Schedule Type: Full-time (must be able to work 40 hours/week); Hours will vary between Monday-Sunday

QUALIFICATIONS (Education & Experience):
MINIMUM QUALIFICATIONS
This position requires a high school diploma, or equivalent, with one year of general office experience. Appropriate college course work or vocational/technical training may substitute at an equivalent rate for the required experience.