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REMOTE Service Desk Technician Jobs in Arizona

Service Desk Technician Jobs
By Yuma Regional Medical Center At Yuma, AZ, United States

Job Description The Service Desk Technician provides a range of functions in support of the Information Technology Division and excellent customer service support. The technician handles ...

It Service Desk - Remote
By cloudIT At Phoenix, AZ, United States
Remote access solution implementation and support: VPN, Terminal Services, and Parallels.
2-4 years of hands-on experience.
Interpersonal skills: such as telephony skills, strong verbal and written communication skills, active listening, and customer care.
Excellent troubleshooting and problem-solving skills.
Typing skills to ensure quick and accurate entry of service request details.
Professional IT Certifications, such as Network+, Microsoft MCP, MCSA, or MCSE, Cisco CCNA, or Meraki CMNA.
Electro Mechanical Service Technician - Remote
By Valmet Inc. At , , Pa From $75,000 a year

The best time is now to make a job change!

Service Desk Technician I
By iT1 At Tempe, AZ, United States
Strong organization, time management, and prioritizing skills
Controls user’s computers utilizing remote access tools.
Troubleshoots remote access connectivity problems.
1-3 years’ experience in call center or service desk environment.
Knowledge of various PC hardware and software applications including: Operating Systems: Windows 7, Windows 10, and Windows 11
Effective troubleshooting and documentation skills
Service Desk Agent - Remote - Overnight
By Unisys At , , Pa
Strong knowledge of Network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users.
Assists with navigating around application menus and may be required to remote into the customer's computer.
Troubleshoot network connectivity issues, working with remote employees on a corporate network.
6 months of IT Service Desk experience
Working knowledge of data and voice network concepts
Learn more about Unisys and our key solution offerings:
Remote Service Desk Agent- Overnight Hours
By Unisys At , , Pa
Strong knowledge of Network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users.
Assists with navigating around application menus and may be required to remote into the customer's computer.
Troubleshoot network connectivity issues, working with remote employees on a corporate network.
6 months of IT Service Desk experience
Working knowledge of data and voice network concepts
Learn more about Unisys and our key solution offerings:
Service Desk Technician Ii
By Valleywise Health System At , Phoenix, 85008, Az $19.73 - $29.10 an hour
Good problem solving, communication and time management skills.
Must have knowledge of high volume technical and customer support call center ticketing systems.
Must have experience troubleshooting and problem solving customer issues in a technical environment.
Must have experience with current Microsoft products.
Must be able to work independently in the absence of direct supervision, especially during the evening and weekend shifts.
Ability to handle oneself in a professional manner working in a highly stressful environment.

Are you looking for a challenging and rewarding remote Service Desk Technician job? We are looking for a motivated and experienced individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you have excellent customer service skills and a passion for technology, this could be the perfect job for you!

What is REMOTE Service Desk Technician Skill Requirements?

• Excellent customer service skills
• Ability to troubleshoot technical issues
• Knowledge of computer hardware and software
• Ability to work independently and as part of a team
• Knowledge of network protocols and operating systems
• Ability to communicate technical information to non-technical users
• Ability to work in a fast-paced environment

What is REMOTE Service Desk Technician Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ Certification or equivalent experience
• Experience with remote support tools
• Experience with help desk ticketing systems

What is REMOTE Service Desk Technician Knowledge?

• Knowledge of Windows and Mac operating systems
• Knowledge of network protocols and technologies
• Knowledge of remote access technologies
• Knowledge of computer hardware and software
• Knowledge of troubleshooting techniques

What is REMOTE Service Desk Technician Experience?

• At least two years of experience in a service desk or help desk role
• Experience with remote support tools
• Experience with help desk ticketing systems

What is REMOTE Service Desk Technician Responsibilities?

• Provide remote technical support to customers
• Troubleshoot hardware and software issues
• Respond to customer inquiries via phone, email, and chat
• Document customer interactions and solutions
• Monitor and respond to customer service requests
• Assist with system