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REMOTE Service Desk Technician Jobs

Service Desk Agent - Remote
By Unisys At , , Ga
Learn more about Unisys and our key solution offerings:
What success looks like in this role:
You will be successful in this role if you have:
Service Desk Coordinator (Remote)
By Health Care District of Palm Beach County At , West Palm Beach, 33401, Fl
One (1) to three (3) years progressively responsible experience in supporting and troubleshooting applications as well as end user needs required.
Determines problems that can be resolved immediately and personally or directs problems to the appropriate entities for resolution.
Coordinates with those to whom the problem has escalated to ensure expedience in addressing and resolving the problem.
Ensures daily distribution of summary reports to department staff that outlines problems currently unresolved.
Assists with software license agreements and monitors their distribution.
Monitors computer room environment to ensure servers are kept functional and reports all problems to supervisor.
Student Service Desk Technician
By University of Maryland At , College Park, 20742, Md
Excellent communication and customer service skills
Knowledge of computer hardware and software applications
Women, minorities, LGBTQ+, veterans, and people with disabilities are encouraged to apply.
Respond to inquiries from faculty, staff, and students regarding computer hardware, software, printer, and network-related issues.
Diagnose and resolve technical problems related to computer systems, software applications, printers, and network connectivity.
Install, configure, and maintain computer hardware and software applications.
It Service Desk Technician - Remote
By Brown & Brown Insurance At , , Va
Identify trends and communicate to management.
Minimum 1-3 years of experience in a Service Desk role
Review, document, troubleshoot and resolve technical issues. Escalate when necessary.
Provide coverage during assigned shifts to monitor issues coming into the Service Desk.
Respond to customer requests within expected Service Level Agreements.
Assist teammates with problem solving.
26Nos - Ops - Service Desk Technician - Mid - (#116A)
By SMS Data Products Group, Inc. At , Montgomery, 36113, Al
Position minimum requirements: 1-3 years (Jr) 3-5 years (Mid) (IT environment preferable).
Experience with Remedy Action Request System and Service Now applications.
Applicant must possess refined critical thinking skills, should be a self-starter, adaptive to a dynamic environment, dependable and reliable.
Prior experience in a government consulting services environment is preferred.
CompTIA Security+ certification or higher
Provide Service Desk customer interface support.
Service Desk Analyst I (Remote)
By National General At United States
Under minimal direction provides advanced technical knowledge and support to internal and/or end users for and/or client-side applications utilizing established protocol(s)
Manages the expectations of customers
Under minimal direction conducts testing to ensure that all information systems products and services meet maximum organization standards and end-user requirements
High School Diploma or equivalent experience
Oral and written communication skills
Collaborates with other business units to resolve advanced technical needs and provides authored solutions to increase resolution by first contact interactions
Service Desk Technician I
By iT1 At Tempe, AZ, United States
Strong organization, time management, and prioritizing skills
Controls user’s computers utilizing remote access tools.
Troubleshoots remote access connectivity problems.
1-3 years’ experience in call center or service desk environment.
Knowledge of various PC hardware and software applications including: Operating Systems: Windows 7, Windows 10, and Windows 11
Effective troubleshooting and documentation skills
Service Desk Analyst (Remote Based In Us)
By Other Staff At , Dallas, Tx

High School diploma plus 1-3 years technical school preferred.

Service Desk Analyst I, Ii, Iii (Remote)
By National General Insurance At , Alice, 78332, Tx
Bachelor Degree in an IT related discipline, or the equivalent combination of education, professional training, and / or work experience
In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:
Interact closely with customers to understand their needs and / or requirements
Seek to develop self and skills needed to be prepared for future opportunities consistently
Receive, log and manage several calls each day from internal and external customers via telephone and or web based ticketing system
High school diploma or general education degree (GED)
Service Desk Technician Jobs
By LANCE CAMPER At , Lancaster, 93535, Ca
Solid troubleshooting, communication, documentation, and time management skills.
Perform remote troubleshooting through diagnostic techniques and pertinent questions.
Excellent communication skills, both written and verbal.
Experience as a help desk technician or other customer service role.
Minimum 1-year experience in website application development.
Minimum 2-year experience in Information Technology.
Service Desk Technician Jobs
By Logicalis At , Remote
Controls user’s computers utilizing remote access tools.
Troubleshoots remote access connectivity problems.
1 year experience in call center or service desk environment.
Knowledge of various PC hardware and software applications including:
Effective troubleshooting and documentation skills
Strong technical and client interaction skills.
Remote Cadd Technician Jobs
By Repset Survey LLC At , Remote $20 - $30 an hour
Legal Description Preparation and Drafting
Do you have a strong technical foundation and want to be apart of an efficient growing team?
Employees in this position would be expected to work 0-30 to hours weekly.
Repset survey does perform background checks on all potential candidates.
$20 - $30 per hour
Associate Service Desk Technician
By NTT Ltd. At , Sacramento, 95834, Ca $27.30 - $35.00 an hour
Knowledge of information systems service management / service control processes and methodologies
Knowledge and understanding of information systems technology areas
Knowledge of Windows Operating Systems and iOS
Knowledge of the Microsoft Office suite of applications
Good verbal and written communication skills coupled with solid interpersonal skills
Experience in a support desk role within an ICT service provider or contact centre environment.
Service Desk Gxp Technician Ii
By SAGE Therapeutics At , Remote $60,486 - $83,169 a year
Experience, Education and Specialized Knowledge and Skills
Evaluate documented resolutions, analyze trends, and escalate appropriately to management to prevent recurring issues.
Assist in application rollouts according to change management best practices.
Manage site content, ensuring pages are organized, current, appear professional and provide workflow capabilities that support the organizational mission and goals.
Assist with training DEC Teams on how to create knowledge base articles.
Review, improve, and design knowledge content from our Service Desk support teams.
Associate Service Desk Technician
By NTT Ltd. At , Ashburn, 20147, Va $27.30 - $34.10 an hour
Assists in the management of asset Lifecyle activities.
Performs desktop software license management and inventory control.
Takes initial telephone or email inquiries and troubleshoot and manage hardware, software or network problems with users.
Acts as communication coordinator and situation manager during any critical incidents call bridge events.
Strong customer service and interpersonal communication skills with a dedication to customer satisfaction.
Technical knowledge of PC hardware, operating systems, and networking.
Automation Service Technician - Remote/Travel
By A.C.Coy Company At Warrendale, PA, United States
Maintain accurate and up-to-date records of service activities, including service reports, documentation, and inventory management
Diagnose and resolve technical issues in a timely and efficient manner, utilizing technical knowledge, diagnostic tools, and manuals
Provide on-site technical support for customers, including installation, commissioning, troubleshooting, and repair of industrial robots and automation systems
Perform preventive maintenance tasks, inspections, and calibration of equipment to ensure optimal performance and minimize downtime
Train customers and other service team members on the operation, maintenance, and troubleshooting of company products
Provide telephone assistance, when needed
Service Desk Agent - Remote - Overnight
By Unisys At , , Pa
Strong knowledge of Network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users.
Assists with navigating around application menus and may be required to remote into the customer's computer.
Troubleshoot network connectivity issues, working with remote employees on a corporate network.
6 months of IT Service Desk experience
Working knowledge of data and voice network concepts
Learn more about Unisys and our key solution offerings:
Service Desk Administrator (Remote)
By ManTech International Corporation At , Remote $50,500 - $60,000 a year
Experience working with a trouble ticket management system
Requires frequently communicates with co-workers, management, and customers
A minimum of 1 year of professional experience in Information Technology or a directly related field
Proven experience providing IT support to users via phone, email, and/or in person
Proven experience supporting enterprise hardware, software, and peripherals, specifically Microsoft Office products
Knowledgeable with Microsoft Windows 10, basic networking concepts, PC hardware, and COTS software
Service Desk Technician Jobs
By Leidos At , Camp Springs, 20746, Md $36,400 - $75,600 a year
Provide excellent phone support and oral and written communication skills.
Requires a high school diploma or equivalent and 2+ years of prior relevant experience.
Experienced working in a customer service or call center environment.
Experience working in a lab or professional environment.
After an initial acclimation period, you will be responsible for providing phone, email, and web support to users.
Assist with determining if equipment replacement is warranted and arrange appropriate resolution under warranty.
Service Desk Technician Jobs
By Logicalis, Inc. At Olympia, WA, United States
Trade School Certificate or Associate Degree in related field. Experience / Technical Requirements:
None Other Skills and Abilities
---- Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. Essential Duties and Responsibilities
Controls user\'s computers utilizing remote access tools.
Troubleshoots remote access connectivity problems.
1 year experience in call center or service desk environment.

Are you looking for a challenging and rewarding remote Service Desk Technician job? We are looking for a motivated and experienced individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing technical advice and guidance. If you have excellent customer service skills and a passion for technology, this could be the perfect job for you!

What is REMOTE Service Desk Technician Skill Requirements?

• Excellent customer service skills
• Ability to troubleshoot technical issues
• Knowledge of computer hardware and software
• Ability to work independently and as part of a team
• Knowledge of network protocols and operating systems
• Ability to communicate technical information to non-technical users
• Ability to work in a fast-paced environment

What is REMOTE Service Desk Technician Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ Certification or equivalent experience
• Experience with remote support tools
• Experience with help desk ticketing systems

What is REMOTE Service Desk Technician Knowledge?

• Knowledge of Windows and Mac operating systems
• Knowledge of network protocols and technologies
• Knowledge of remote access technologies
• Knowledge of computer hardware and software
• Knowledge of troubleshooting techniques

What is REMOTE Service Desk Technician Experience?

• At least two years of experience in a service desk or help desk role
• Experience with remote support tools
• Experience with help desk ticketing systems

What is REMOTE Service Desk Technician Responsibilities?

• Provide remote technical support to customers
• Troubleshoot hardware and software issues
• Respond to customer inquiries via phone, email, and chat
• Document customer interactions and solutions
• Monitor and respond to customer service requests
• Assist with system