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Remote Call Center Supervisor Jobs in Union, Arkansas

Call Center Specialist Hybrid Remote ($37440.00 - $45000.00 / Year)
By Talentify.io At United States
Hybrid remote work with 80% remote and 1 day per week in the office
Handle 60-100 inbound calls per day, providing excellent customer service
Process member transactions and answer inquiries about products/services
Upsell and make product recommendations that align with member's needs
Multitask between screens and computer programs while on the phone
Understand member needs and find beneficial outcomes for them
Remote- Call Center Scheduler, Access Point ($15.00 / Hour)
By Talentify.io At United States
Bachelor's degree in a related area and 2+ years of experience
Experience with MS Access databases is a bonus
Thorough knowledge of business processes and computerized business applications
Excellent communications and interpersonal skills
We believe in hiring talented people of varied backgrounds, experiences, and styles
Analyze and document existing business practices
Call Center Specialist (Remote)
By Talentify.io At United States
Provide mid-level/tier two technical product support to customers remotely
Bachelor's degree and at least 5 years of related experience
This is a fully remote position
Hiring Company is a remote-first and remote-always company, supporting a nationwide distributed team
Opportunity to contribute to the betterment of government services
Collaborate with diverse teams and make a real impact in people's lives
Call Center Operations Associate-Remote
By Talentify.io At United States
Work remotely from the comfort of your own home
Join a dynamic and growing team with opportunities for advancement
Receive comprehensive training to ensure success in the role
Make a difference in customer satisfaction by providing excellent service
Become part of a company committed to diversity and equal opportunity
Answer incoming customer phone calls and take appropriate action for each call
It Call-Center Analyst (Remote)
By MMD Services At United States
Familiar with cyber security practices (Okta support, antivirus, access management)
Experience supporting Windows 10 Operating Systems (familiarity with Mac/Chrome a plus)
Experience with the following technologies: Microsoft Active Directory/GPO and Networking Protocols (DHCP, DNS, etc.)
Support corporate users and help minimize disruptions to business operations
Fulfil Service Requests that meet SLAs
Provide updates to users on issue resolutions
Remote Call Center Representative | $15.00-$17.00 An Hour!
By VRI At United States
Excellent oral and written communication skills
Successfully complete new hire training and pass all required compliance testing.
Monitor high volume of medical alert, secondary alarms, and inbound phone calls with genuine concern.
Answer customer questions using scripted and non-scripted responses.
Record details of calls, dispatches, and messages.
Troubleshoot alarm systems, and report malfunctions to ensure units receive necessary maintenance.
Remote Call Center Representative ($16.00 / Hour)
By Talentify.io At United States
Digitizing paper-based medical records into computer and call outcome retention and quality data entry
Aston Carter has partnered up with a risk adjustment company, looking to hire remote customer service representatives
Conduct outbound phone calls to provider offices/copy services for the successful and timely acquisition of patient medical records
Managing confidential information in accordance with our client's PHI policies for handling medical records and supporting documentation
Diligent and thorough follow-up on medical record requests, as required
Appropriate and concise communication with other staff members through escalation processes; whom may aid in the retrieval of targeted medical records
Remote Call Center Customer Experience Associate ($300.00 / Month)
By Talentify.io At United States
Call Center Customer Experience Associate - Remote
This is a remote opportunity. You must live in Wichita, KS or a surrounding community within the state of KANSAS
Training will begin on June 12th, 2023**
For you to do your best work, you need an outstanding company culture supporting you. At Cox, we st
earn an hourly rate of $18.00.
Remote Healthcare Call Center ($18.00 - $18.50 / Hour)
By Talentify.io At United States
Answering back-to-back calls, to provide caring and knowledgeable assistance to members and providers
Responding to customer inquiries in a courteous and professional manner regarding benefits, eligibility, claims payment and authorizations
2 years of proven Call Center experience
1 year of Healthcare, Medical, or Health Insurance experience required
Basic computer knowledge and ability to resolve basic IT issues without assistance
WORK FROM HOME ONLY FOR COLORADO RESIDENTS
Call Center Scheduler - Remote - $15 With Commission ($15.00 / Hour)
By Talentify.io At United States
You have used your excellent verbal and written communication skills to keep the financial team informed about progress or roadblocks
3 - 5 years of Call Center experience in - Sales, Customer Service, Collections or Telemarketing
Knowledge of computer and telephone systems - Microsoft and CRM
The ability to persuade and educate customers on the benefits of Legacy products while closing the sale and scheduling their appointment
You have job costing experience in the construction industry
You will need these skills for our Call Center Scheduler position:
Patient Success Representative - Call Center (Remote) ($17.00 / Hour)
By Talentify.io At United States
Understands the unique requirements of patients and provides appropriate direction
Provides patient education to provide patients the ability to make an education decision on ordering new supplies.
1 year of customer service experience
Strong communication skills on the telephone
Key Accountabilities And Decision Ownership
Initiates and receives calls to/from patients requiring resupply of sleep therapy products and collects information needed to complete an order
Remote Call Center Supervisor ($40K+/Year)
By Upcision At United States
- Proficiency in using various technology platforms, including CRM software and call center management tools.
Develop and maintain strong relationships with clients by understanding their needs, expectations, and requirements.
Utilize technology to manage and assign lists to agents based on performance and to track campaign progress.
- Ability to prioritize and manage multiple projects simultaneously and efficiently.
- Strong problem-solving and decision-making skills.
- Availability to work various shifts as needed to support team members and client requirements.
Remote Mortgage Call Center Specialist
By LoanCare At United States
Ability to provide consistent engagement in customer and brand experience
Take ownership of the Customer Experience, as well as demonstrate attributes in accordance with the LoanCare brand experience expectations
Two (2) years of Call Center or Customer Service experience preferred
Knowledge of customer service principles and practices
Problem-solving skills and problem analysis
Basic mortgage product knowledge preferred
Remote Call Center Agent
By HOTLINEHERO LLC At United States
Manage and prioritize multiple calls at the same time.
Excellent communication and listening skills.
Previous call center experience is preferred, but not required.
Answer incoming calls and provide assistance and support to people in need.
Listen to callers' concerns and provide appropriate advice and guidance.
Maintain accurate records of all calls and actions taken.
Patient Call Center Coordinator - Remote ($16.00 - $19.00 / Hour)
By Talentify.io At United States

Responsibilities Include, But Are Not Limited To The Following

Perform Various Administrative Functions And Other Duties/projects As Assigned.

24 Hour Banking Call Center Manager - Remote
By U.S. Bank At United States
Excellent organizational, managerial and project management skills
Bachelor's degree, or equivalent work experience
Eight to ten years of operations-related experience
Considerable knowledge of operation functions, systems, policies and procedures for the assigned area
Excellent interpersonal, verbal and written communication skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Remote Call Center - $15 Per Hour
By Talentify.io At United States
Competitive pay and benefits package
Previous work experience in a fraud-related field
What To Expect (Job Responsibilities)
How To Stand Out (Preferred Qualifications)
Opportunities for career advancement within the company
Chance to work with a dynamic team in the payment technology industry
Remote Receptionist/Call Center
By Ethics and Public Policy Center At United States
Assisting with clerical and administrative duties, including data entry, filing, and photocopying
Prior experience working in a receptionist or call center role
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Knowledge of basic office equipment, including printers, copiers, and telephones.
Answering and directing phone calls to appropriate individuals
Remote Call Center Representative ($21.00 - $21.63 / Hour)
By Talentify.io At United States

Years of experience: 2 years

Responds professionally to inquiries from internal/external customers.

Call Center Representative (Remote) ($52000.00 - $57500.00 / Year)
By Talentify.io At United States
Strong multitasking, prioritization, and time management skills
Remote work option available for increased flexibility
Manage inbound and outbound calls, scheduling appointments and resolving patient issues
Meet contact center target metrics to ensure an unmatched patient experience
High School diploma or equivalent required, some undergraduate education preferred
Customer service and/or clinical reception experience preferred

Are you an experienced call center supervisor looking for a new challenge? We are looking for a motivated and organized individual to join our remote call center team as a supervisor. You will be responsible for managing a team of remote call center agents, ensuring customer satisfaction and providing excellent customer service. If you have the skills and experience to take on this role, we would love to hear from you!

Overview A Remote Call Center Supervisor is responsible for managing and overseeing the day-to-day operations of a remote call center. This includes supervising staff, monitoring customer service, providing training and support, and ensuring that customer service standards are met. The Remote Call Center Supervisor must have excellent communication and organizational skills, as well as the ability to work independently and remotely. Detailed Job Description The Remote Call Center Supervisor is responsible for managing and overseeing the day-to-day operations of a remote call center. This includes supervising staff, monitoring customer service, providing training and support, and ensuring that customer service standards are met. The Remote Call Center Supervisor must have excellent communication and organizational skills, as well as the ability to work independently and remotely.

The Remote Call Center Supervisor will be responsible for:

• Supervising and managing remote call center staff
• Monitoring customer service and ensuring customer satisfaction
• Providing training and support to staff
• Ensuring customer service standards are met
• Developing and implementing policies and procedures
• Analyzing customer service data and trends
• Resolving customer service issues
• Developing and maintaining relationships with customers
• Ensuring compliance with applicable laws and regulations
Job Skills Required
• Excellent communication skills
• Strong organizational skills
• Ability to work independently and remotely
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Ability to analyze customer service data and trends
• Ability to develop and implement policies and procedures
• Ability to resolve customer service issues
Job Qualifications
• Bachelor’s degree in Business Administration, Management, or related field
• At least 3 years of experience in a customer service or call center environment
• At least 1 year of experience in a supervisory role
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Ability to analyze customer service data and trends
• Ability to develop and implement policies and procedures
• Ability to resolve customer service issues
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Knowledge of customer service data and trends
• Knowledge of policies and procedures
Job Experience
• At least 3 years of experience in a customer service or call center environment
• At least 1 year of experience in a supervisory role
Job Responsibilities
• Supervise and