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Remote Call Center Supervisor Jobs in Union, Arkansas

Remote Call Center - $15 Per Hour
By Talentify.io At United States
Competitive pay and benefits package
Previous work experience in a fraud-related field
What To Expect (Job Responsibilities)
How To Stand Out (Preferred Qualifications)
Opportunities for career advancement within the company
Chance to work with a dynamic team in the payment technology industry
Remote Receptionist/Call Center
By Ethics and Public Policy Center At United States
Assisting with clerical and administrative duties, including data entry, filing, and photocopying
Prior experience working in a receptionist or call center role
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Knowledge of basic office equipment, including printers, copiers, and telephones.
Answering and directing phone calls to appropriate individuals
Remote Call Center Representative ($21.00 - $21.63 / Hour)
By Talentify.io At United States

Years of experience: 2 years

Responds professionally to inquiries from internal/external customers.

Call Center Representative (Remote) ($52000.00 - $57500.00 / Year)
By Talentify.io At United States
Strong multitasking, prioritization, and time management skills
Remote work option available for increased flexibility
Manage inbound and outbound calls, scheduling appointments and resolving patient issues
Meet contact center target metrics to ensure an unmatched patient experience
High School diploma or equivalent required, some undergraduate education preferred
Customer service and/or clinical reception experience preferred
Call Center Appointment Service Coordinator - (Remote In Georgia)
By Talentify.io At United States
Educate members on benefit coverage, patient financials, and proper use of Health Plan systems and facilities
Orient and train new or less experienced staff through on-the-job training programs
Opportunity to make a positive impact on customer satisfaction and retention
Access to electronic medical records systems to efficiently assist customers
Advocate for customer needs and interests within the employer organization
Responsible for scheduling and coordinating appointments across departments
Call Center - Fraud Specialist - $15.00 - Remote
By Talentify.io At United States
Acquires and applies job skills, learns company policies and procedures to complete assigned tasks.
Previous work experience in a fraud-related field.
Acquires and applies job skills and learns company policies and procedures.
This position is eligible to be considered for remote hiring.
Investigates potential credit card fraud cases based on information received from the fraud detection system.
Analyzes account history, including payment and transaction history.
Remote Medical Call Center Receptionist
By Toni Group, LLC At United States
Develop and maintain a knowledge base of the evolving products and services
Previous experience in customer service, sales, or other related fields
Excellent written and verbal communication skills
A 401k with a 4% employer contribution is offered after the first year of employment. Performance appraisals occur annually.
MUST HAVE A DEDICATED AREA IN WHICH YOU CAN WORK FROM HOME WITHOUT DISTRACTIONS.
Handle customer inquiries and complaints
Call Center - Fraud Specialist - $15.00 - Remote ($15.00 / Hour)
By Talentify.io At United States
No relevant experience required (preferred: previous work experience in a fraud-related field).
Acquires and applies job skills and learns company policies and procedures.
This position is eligible for remote hiring.
Respond to 25 or more account inquiries per hour, providing standard/scripted responses to alerts generated within the fraud detection queues.
Assist with completing lost stolen reports, including blocking and transferring compromised accounts to prevent further losses and fraudulent activity.
Build credit card replacement orders and complete shipping materials.
Call Center Trainer (Remote)
By Balance Staffing Company At United States
Your experience and skills will include:
Coordinate with other sales trainers and sales managers and class feedback and areas of improvement
Must be able to engage a team in a remote environment
Working knowledge of Licensed Healthcare Insurance Sales, laws, and best practices
The ability to work remotely in a quiet space with privacy
Supportive, transparent, and collaborative leadership
Remote Call Center Customer Experience Associate ($18.00 / Hour)
By Talentify.io At United States
Opportunity to work remotely from the comfort of your own home
Comprehensive benefits package including medical, dental, vision, and retirement planning
Serve as a product ambassador, educating customers on our offerings
High school diploma, GED, or relevant work experience
Minimum 6 months of customer service or sales experience
Must have high-speed internet connection available at home
Call Center Quality Analyst (Remote)
By Balance Staffing Company At United States
Use quality monitoring data management system to compile and track performance at team and individual level.
Now hiring a Call Center Quality Analyst to work remotely! Experience in Licensed Health Insurance highly preferred.
Your experience and skills will include:
Perform call monitoring and provides trend data, quality reports, and feedback to manager
2-3+ years Call Center Experience - ideally in licensed health insurance during AEP season(s)
Outstanding customer service skills and dedication to providing exceptional customer care
Healthcare Call Center (Remote) ($18.00 - $20.00 / Hour)
By Talentify.io At United States
Maintain knowledge of provider scheduling protocols.
Preferred healthcare/medical experience (not required).
1-2 years of customer service experience required, call center experience a plus.
Experience handling a high volume of calls preferred.
Epic experience is a plus.
Answer telephones, schedule appointments, process referrals, and verify patient information.
Hr Call Center Representatives (Remote) ($21.00 / Hour)
By Talentify.io At United States
Develop research skills and ability to resolve HR issues using a case management system
Experience using knowledge database and researching skills
HR experience in payroll and benefits
Eligibility requirements apply to some benefits and may depend on job classification and length of employment
Work remotely from the comfort of your own home
Join a team that is the first point of contact for employee inquiries related to payroll, policies, and benefits
Remote Call Center Representative ($25.00 - $45.00 / Hour)
By Talentify.io At United States
Fast learner who is eager to increase their knowledge and skillset
Contact qualified leads and offer promotional vacation packages
Customer Service or Sales Call Center experience is a plus
Proficient in basic PC knowledge
Excellent verbal communication skills while maintaining high quality on all calls
Performs assigned job duties and complies with company policies and procedures
Healthcare Call Center (Remote) ($19.00 / Hour)
By Talentify.io At United States
1+ year of experience working in a customer service call center environment or a related field.
Healthcare experience is a plus but not required.
Must have reliable internet and a designated work from home space.
Answer and transfer calls as necessary through our web-based phone system, handling around 20-50 calls during open enrollment season.
Navigate between 5-10 different applications and systems efficiently.
Provide support to individual members regarding their accounts, including eligibility, enrollment, billing, and delinquency.
Call Center Representative (Remote)
By Driven Brands Inc. At United States
High school diploma (or equivalent) and less than 1 year of experience; post-secondary school education may substitute for years of experience
Entry level job with little or no prior relevant work experience.
Acquires basic skills to perform routine tasks.
Troubleshoots and resolves customer complaints.
Work is prescribed and completed with little autonomy.
Works with either close supervision or under clearly defined procedures.
Associate Annuity Call Center Professional, Unlicensed, Remote ($23.46 - $25.00 / Hour)
By Talentify.io At United States
Support from experienced teammates, ongoing training, and regular meetings with managers for professional development and career progression
High school diploma or equivalent experience, with preference for post-secondary education
Opportunity to provide a superior call experience and own the entire customer interaction from start to finish
Competitive base salary, comprehensive benefits package, and a focus on work-life balance
Providing excellent customer service and support through clear communication and problem-solving skills
Annuity experience required and must obtain licensing within 90 days of hire
Remote- Call Center Scheduler, Access Point - (Job Number: 456958)
By Talentify.io At United States
7 years of experience with billing, accounting, finance, or financial analysis required.
Certification in Clinical Research preferred.
5 years of experience with pre and post funding in clinical research preferred.
Candidates residing in California, Arizona, Nevada, Oregon, Texas, Colorado, Minnesota, Florida, and Georgia will be considered for remote work.
Partner with investigators and ancillary departments to develop research procedures, budget estimates, and cost details.
Process Ancillary Agreements with departments providing research services.
Remote Call Center Representative ($20.00 - $23.00 / Hour)
By Talentify.io At United States
Two years of related experience in basic computer skills, clerical work, call center environment, or customer service
PACS experience preferred, but not required
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Compensation information confidentiality policy in accordance with legal requirements. 41 CFR 60-1.35(c)
Triage inbound calls from centers regarding case submissions, patient demographics, study status, radiologist communication, and complaints
Make outbound calls to centers for positive findings and additional study information
Call Center Supervisor Jobs
By BroadPath At United States
May be managing local and remote team members
Minimum of one year of recent experience as a call center supervisor (preferably managing a healthcare member services team)
Experience managing employee performance including coaching to call center metrics
Must have strong technical skills (Microsoft Windows, keyboarding skills, strong systems aptitude,etc.)
Experience with support channels including telephone, email, and chat
Excellent verbal and written communication skills

Are you an experienced call center supervisor looking for a new challenge? We are looking for a motivated and organized individual to join our remote call center team as a supervisor. You will be responsible for managing a team of remote call center agents, ensuring customer satisfaction and providing excellent customer service. If you have the skills and experience to take on this role, we would love to hear from you!

Overview A Remote Call Center Supervisor is responsible for managing and overseeing the day-to-day operations of a remote call center. This includes supervising staff, monitoring customer service, providing training and support, and ensuring that customer service standards are met. The Remote Call Center Supervisor must have excellent communication and organizational skills, as well as the ability to work independently and remotely. Detailed Job Description The Remote Call Center Supervisor is responsible for managing and overseeing the day-to-day operations of a remote call center. This includes supervising staff, monitoring customer service, providing training and support, and ensuring that customer service standards are met. The Remote Call Center Supervisor must have excellent communication and organizational skills, as well as the ability to work independently and remotely.

The Remote Call Center Supervisor will be responsible for:

• Supervising and managing remote call center staff
• Monitoring customer service and ensuring customer satisfaction
• Providing training and support to staff
• Ensuring customer service standards are met
• Developing and implementing policies and procedures
• Analyzing customer service data and trends
• Resolving customer service issues
• Developing and maintaining relationships with customers
• Ensuring compliance with applicable laws and regulations
Job Skills Required
• Excellent communication skills
• Strong organizational skills
• Ability to work independently and remotely
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Ability to analyze customer service data and trends
• Ability to develop and implement policies and procedures
• Ability to resolve customer service issues
Job Qualifications
• Bachelor’s degree in Business Administration, Management, or related field
• At least 3 years of experience in a customer service or call center environment
• At least 1 year of experience in a supervisory role
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Ability to analyze customer service data and trends
• Ability to develop and implement policies and procedures
• Ability to resolve customer service issues
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Knowledge of customer service data and trends
• Knowledge of policies and procedures
Job Experience
• At least 3 years of experience in a customer service or call center environment
• At least 1 year of experience in a supervisory role
Job Responsibilities
• Supervise and