Learning Experience Operations Program Manager Jobs

o Experience in analysis, data management and reporting

o Experience in project management, process execution, process improvement, and problem solving

o Experience with time management, attention to detail, and multitasking

o Execute the day-to-day billing operations of our People Dev learning vendor management programs.

o Execute standardized program reporting to deliver insights to program managers.

o Manage operational impacts of new programs or changes to existing programs.

4 years of experience in project management

Experience in the skilling space

Bachelor's degree or equivalent practical experience

3 years of experience working with product and engineering teams

Experience in complex projects that involve multiple organizations and require planning and execution over multiple quarters.

Experience leading complex product and operational initiatives in a fast-growing, dynamic, and ambiguous environment

Now Brewing – Program Manager, Store Operations Retail Partner Experience! #tobeapartner

Experience working through ideation, problem solving and decisions with multiple groups and leader level

Experience leading complex large projects

Ability to build strong cross functional relationships.

Ability to zoom in and out, understating key detailed information while maintaining a broad perspective

Ability to share their work through compelling storytelling

1+ year of people management experience

Experience and skills we’re looking for in our Manager, Learning Operations

Allocate resources to ensure program management coverage for L&TD’s top priorities each year

Bachelor’s Degree in Business Management, Business Administration, or a similar discipline

Oversee a team of Program Managers who ensure the successful launch of L&TD’s signature programs

Manage the L&TD budget under the guidance of L&TD leadership

5+ years experience in project and program management

Own and manage global core + career learning programs: strategy, communication, project management, implementation, transition management, success measurement and program evolution.

Create process documentation outlining best practices for curriculum creation and management.

Proficiency with project management tools such as Asana and Google's Suite of tools.

Establish governance across our suite of offerings and other tools

5+ years in Learning Experience Design, content strategy, and writing experience

4 years of experience in project management

Excellent project management, creative thinking, and communication skills

Experience in the skilling space

Bachelor's degree or equivalent practical experience

3 years of experience working with product and engineering teams

Experience leading complex product and operational initiatives in a fast-growing, dynamic, and ambiguous environment

5+ years experience in project and program management

Own and manage global core + career learning programs: strategy, communication, project management, implementation, transition management, success measurement and program evolution.

Create process documentation outlining best practices for curriculum creation and management.

Proficiency with project management tools such as Asana and Google’s Suite of tools.

Establish governance across our suite of offerings and other tools

5+ years in Learning Experience Design, content strategy, and writing experience

5+ years experience in project and program management

Own and manage global core + career learning programs: strategy, communication, project management, implementation, transition management, success measurement and program evolution.

Create process documentation outlining best practices for curriculum creation and management.

Proficiency with project management tools such as Asana and Google’s Suite of tools.

Establish governance across our suite of offerings and other tools

5+ years in Learning Experience Design, content strategy, and writing experience

Strong prioritization and time management skills with attention to detail

Program Design and Delivery: Design and deliver impactful learning experiences, including instructor-led training, train-the-trainer, e-learning modules and other relevant formats.

Experience working with TWI methodology

Excellent communications skills both verbal and written.

Proficient knowledge of computers and applications such as Microsoft Office (Word, Excel), Google Docs and Gmail.

Mental health & wellness benefits

Experience with training internal teams on new implementations and change management programs

Manage projects supporting a specific business area (e.g., Content, Learning Technology, Delivery, Sales, as related to the Customer Journey/Experience)

Coordinate and monitor all project management activities to ensuring program objectives are met

Develop policies, procedures, templates, standards, and documentation in support of the deployment, management and sustainability of the projects

Partner with the Education Services Leadership Team on key productivity metrics, analyzing data and developing strategies/proposals that impacting the customer experience

Collaborate with key NetSuite stakeholder groups on learning experience opportunities and represent Education Services on internal projects

Experience overseeing the administration of learning management systems (LMS) and oversight of learning tools. Preferred LMS is Cornerstone.

Experience with learning management systems

Experience in a highly regulated environment with strong focus on operational risk management and controls

Ensure specialized functions meet regulatory guidelines in support of risk management and compliance

Collaborate and influence all levels of professionals including more experienced managers

Ensure escalated inquiries are managed through completion looking for trends and applying improvement techniques

⦁ 5+ years in program management, marketing, training, education, and/or internal engagement

Role: Learning Program Manager, Teams

Location: Cupertino, CA or Remote

Schedule Notes: open to fully remote candidates, but should work PST hours

⦁ Your written and verbal communication skills are exceptional

BA/BS in Marketing, Education, Communications, Arts, Business or another related field.

• 5+ years in program management, marketing, training, education, and/or internal engagement

1. Learning Program Management Experience

Job Title : Learning Program Manager

Location : Remote, must work PST hours

• Your written and verbal communication skills are exceptional

BA/BS in Marketing, Education, Communications, Arts, Business or another related field.

5+ years in program management, marketing, training, education, and/or internal engagement

Your written and verbal communication skills are exceptional

You enjoy a fast-paced environment that is constantly evolving, and have an ability to remain calm under pressure and tight deadlines

You have a proven track record of handling complex/multi-faceted global projects

You are collaborative, enjoy open dialogue with debate, and can navigate a large cross-functional organization, balancing stakeholders and priorities

Learning mindset. Build an always-on learning culture for Retail field teams that encourages curiosity, mastery, confidence, and growth.

3-4+ years experience in customer service or operations management

Manage customer inquiries to ensure a luxury experience.

Optimization of Experience & Operations team processes and procedures as they stand today.

Exceptional customer service skills and the ability to exceed expectations for a demanding client base

Strong execution skills and proven track record thereof

Strong networking and relationship-building skills

4+ years of experience in Project management, including leading multiple projects simultaneously as well as cross-functional teams

Experience working with Learning Management Systems (LMS) or other HR technologies

Lead Change Management practices with clients as well as with the Enterprise Learning Operations Team

Manage a team of Contractors who support day-to-day requests and projects

Manage how our vendor team is trained on supporting new work or executing changes to our services

Manage and escalate risks and issues and collaborate with cross-functional partners on resolution

Ability to document, plan, market, and execute programs ; established project management skills 

Liaise with GE Aerospace Global Learning colleagues and functional program managers to ensure a multicultural and multifunctional experience is achieved.

Calculating annual vendor requirements for Training Operations to contract

Excellent presentation and communication skills; articulate, adaptable, with excellent inter-personal and cross-cultural skills 

Previously obtained master trainer certification for 2 or more courses

Prior experience in a significant L&D role with a large, multi-location business.

1+ years of experience working cross-functionally with product management, program management, customer service and analytics teams.

Create, maintain, and disseminate information to partners and senior management.

Program Manager - Buyer Experience

Dive deep into internal data to identify gaps and opportunity areas to improve the Buyer experience.

Closely partner with eBay consumer insights team to understand buyer expectations and experience gaps.

Help influence global product roadmap; Partner on buyer experience related projects and global rollout of products/features.

Education and experience in learning development or adult learning theory.

Prepare and support partners in the delivery of exceptional learning experiences

Analyze data, both qualitative and quantitative, to identify problems, gaps, and solutions in learning experiences

Bachelor’s Degree or equivalent work experience

Experience delivering outstanding expert learning experiences to achieve quantifiable business outcomes and drive minimum speed to proficiency.

Background in Accounting, Finance, or Tax. (Quickbooks)

Manage the day-to-day activities of an organization's non-manufacturing operations department

At least 5 years of experience Learning Experience in a related field

Job Title: Operations Manager (LX Design)

Responsible for the operational processes for the company's e-learning platform

Assist in evaluating current and proposed systems and procedures

Recommends changes when necessary and assists in the implementation of new processes