Learning Experience Operations Program Manager Jobs in Texas

4 years of experience in project management

Experience in the skilling space

Bachelor's degree or equivalent practical experience

3 years of experience working with product and engineering teams

Experience in complex projects that involve multiple organizations and require planning and execution over multiple quarters.

Experience leading complex product and operational initiatives in a fast-growing, dynamic, and ambiguous environment

Top notch communication, extremely organized, exemplary time management skills

Collaborate cross-functionally with various stakeholders such as Technology and Finance to enhance the customer and agent experience

Develop and implement processes and operational improvements throughout the customer lifecycle to deliver a world-class experience

Investigate different customer-centric solutions and processes to contribute to best-in-class customer experiences

At least 4 years of Customer Experience

Detailed oriented with high analytical skills

Top notch communication, extremely organized, exemplary time management skills

Collaborate cross-functionally with various stakeholders such as Technology and Finance to enhance the customer and agent experience

Develop and implement processes and operational improvements throughout the customer lifecycle to deliver a world-class experience

Investigate different customer-centric solutions and processes to contribute to best-in-class customer experiences

At least 4 years of Customer Experience

Detailed oriented with high analytical skills