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IT Helpdesk Support Specialist Jobs

It Helpdesk Support /It Desktop Support/ Technical Support
By My3Tech At Atlanta, GA, United States

Skills And Qualifications 3+ years of work experience minimum A+ Certification Strong customer service skills Strong oral and written communication skills Proficient in understanding network ...

Helpdesk Specialist Jobs
By Check Point Software Technologies Ltd. At , San Carlos $51,300 - $54,000 a year
Develop and maintain knowledge base articles, user guides, and FAQs to facilitate self-help and user education.
2-3 years of experience of Microsoft Windows support (10/11 Server 2012/2019).
PC/network connectivity knowledge (Ethernet, TCP/IP).
Proven experience working in a helpdesk or technical support role.
Strong knowledge of computer hardware, software applications, operating systems, and network troubleshooting.
Exceptional communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
It Support Technician - Helpdesk
By Greenheck Group At , Schofield, 54476
Work with IT management to provide proper levels of customer service based on customer needs.
Working knowledge and experience with Windows 10 and VDI software operating systems; Microsoft Office suite.
Work with remote users across corporate environment to provide support with various remote-control software.
Between 1-3 years of work experience is required.
General knowledge of Information Technology concepts and procedures
Knowledge of computer hardware and peripherals
Helpdesk Support It Jobs
By NexCore Group At , Denver, 80202 $55,000 - $60,000 a year
Strong communication skills, ability to work cooperatively with coworkers, management, and vendors
Support users at their desk, over the phone, and remotely
Be “remote hands” for working on servers and networking equipment
Strong problem diagnosis and creative problem-solving skills
Critical thinking skills: make assessments and provide solutions to problems.
Eligible for discretionary benefits: annual performance bonus of 10%
It Helpdesk Specialist Jobs
By TransPerfect At , Phoenix, 85044
Provide support and resolution for employee/interpreter phone issues, software installation, and tool education/usage.
Experience with Microsoft Active Directory
Knowledge of Microsoft Windows Desktop Operating Systems (Windows 7/8.1/10/11 Pro)
Knowledge of Mac OS X
Knowledge of office productivity software such as Microsoft Outlook, Word, Excel, etc.
Knowledge of basic networking and connectivity – DHCP, DNS, Cabling, etc.
It/ Helpdesk Tech Support
By CBH Homes At Meridian, ID, United States
Outstanding organizational and time-management skills
Proven experience as IT Technician or relevant position
Excellent diagnostic and problem solving skills
Good knowledge of internet security and data privacy principles
Work with IT team to handle all IT help desk requests, follow up to ensure complete
Report on/track requests for trends/recurring issues that need to be resolved
Ms It Helpdesk Specialist I, Hybrid
By University of Maryland Medical System At , Columbia, 21046, Md
IV. Knowledge, Skills and Abilities
Additional certifications such as ITIL preferred.
Work experience in customer service and/or information technology preferred.
Basic knowledge and understanding of how technology can be applied to provide standard system support.
Basic knowledge of PC hardware and peripherals associated with applications.
Effective communication skills, ability to read and follow instructions accurately, timely and effectively.
It Helpdesk Support - Desktop Technician
By Calypso Way At Omaha, NE, United States
1-2 years' experience working with customers either face to face or remote setting
1-2 years of IT work experience
Industry certifications, can include MCP, MCSE/MCITP etc.
Proficiency in using and knowing your way around windows and Apple devices
Ability to operate tools, components, and peripheral accessories.
Be proficient in supporting Microsoft operating systems, Advanced support of Microsoft Office Suites
Helpdesk Support Specialist Jobs
By District Partners At Washington, DC, United States
Experience with remote support tools and ticketing systems is advantageous.
Offer guidance and training to end-users on utilizing hardware and software efficiently.
High school diploma or equivalent; a degree or certification in a relevant field is a plus.
Proven experience (X years) working in a helpdesk support role or similar IT support capacity.
Strong technical knowledge of computer hardware, software, operating systems, and network fundamentals.
Excellent communication skills, both written and verbal, with the ability to explain technical concepts in a user-friendly manner.
It Helpdesk And User Support - Lead - Government Services
By HORNE At Ridgeland, MS, United States
Provide management reports on help-desk operations and issues regarding the support of Information Resources.
Bachelor's degree in Information Technology, Information Systems, or a closely related field OR equivalent combination of education and experience
Manage helpdesk and user support staff.
Conduct performance evaluations and monitor team performance.
Assign work to technical staff to ensure timely and effective response
Monitor helpdesk operations and escalate help-tickets to ensure client's problems are handled expeditiously
Helpdesk Specialist Jobs
By Ampcus Inc At White Plains, NY, United States

Client: New York Power Authority (NYPA)

New York Power Authority, 123 Main Street, White Plains, NY 10601

It Helpdesk Support Jobs
By Tech Providers, Inc At United States
Adherence to schedules (published in the Workforce Management application).
Upskilling to support additional customers will continue directly following training graduation.
Relying on resources as trained (knowledge base, websites, support channels).
Please see below job details:
Position : Contact Center Tech Rep
Duration: 3 + months with the possibility of extension
Helpdesk Specialist Jobs
By Interactive Resources - iR At New York, NY, United States
Experience using help desk software and remote support tools preferred
Ideal Skills, Experience, and Competencies:
Strictly adheres to the use of the ticketing system for ALL incidents, changes, and problems; monitors and manages ticket work queues
1year of experience as a Customer Support Specialist or a similar customer service role preferred
Excellent analytical skills & problem-solving skills combined with the ability to provide a quick resolution to problems
High School Diploma/GED or equivalent work experience
Helpdesk Support Specialist Jobs
By BITHGROUP Technologies At Baltimore, MD, United States
Maintain knowledge base of common issues and resolutions
Bachelors Degree or higher in a technical field 7+ years of experience in helpdesk support or a related role
Strong technical knowledge of computer software and hardware
Excellent written and verbal communication skills
Familiarity with ticketing systems and knowledge bases is a plus
Provide technical support to clients by answering phone calls, emails, or chats in a timely and friendly manner
It Helpdesk Support Analyst
By Motion Recruitment At Orlando, FL, United States
Improve and utilize remote PC management processes and toolsets.
Apply project management methodology to ensure successful project outcomes.
Assist in the management of vendors and consultants when necessary.
Stabilize, standardize, and maintain the hardware and software infrastructure .
Maintain the hardware and software infrastructure for end-users.
Deploy and service essential software packages.
It/ Helpdesk Tech Support /Network Admin Assistant
By CBH Homes At Meridian, ID, United States
Outstanding organizational and time-management skills
Proven experience as IT Technician or relevant position
Excellent diagnostic and problem solving skills
Good knowledge of internet security and data privacy principles
Work with IT team to handle all IT help desk requests, follow up to ensure complete
Report on/track requests for trends/recurring issues that need to be resolved
It Helpdesk Jobs
By Kros-Wise, Inc. At Norco, CA, United States

The candidate shall provide network troubleshooting and helpdesk support, problem definition, requirements analysis, design, development, testing, implementation, coordination, maintenance of IT ...

It Helpdesk Support Jobs
By Robert Half At La Jolla, CA, United States
At least 1 year of Helpdesk experience
Adobe Creative Cloud support (basic knowledge of the application)
Assist users with computer issues – both hardware and software
Office 365 support – Outlook, Word, Excel support
Assist the warehouse with issues including the above but also including scanners and mobile devices
Common systems you will be directly troubleshooting are both PC and Mac computers, printers, mobile devices such as iPads
Procurement Helpdesk Specialist Jobs
By TikTok At Los Angeles, CA, United States

Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, ...

Helpdesk Specialist Jobs
By Interactive Resources - iR At Tampa, FL, United States
Experience using help desk software and remote support tools preferred
Ideal Skills, Experience, and Competencies:
Strictly adheres to the use of the ticketing system for ALL incidents, changes, and problems; monitors and manages ticket work queues
1year of experience as a Customer Support Specialist or a similar customer service role preferred
Excellent analytical skills & problem-solving skills combined with the ability to provide a quick resolution to problems
High School Diploma/GED or equivalent work experience

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Helpdesk Support Specialist to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and resolving customer inquiries. If you have a passion for technology and enjoy helping others, this is the perfect job for you!

What is IT Helpdesk Support Specialist Job Skills Required?

• Technical knowledge and experience in troubleshooting hardware and software issues.
• Knowledge of computer systems, networks, and software applications.
• Ability to diagnose and resolve technical issues.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Ability to prioritize tasks and manage time efficiently.
• Knowledge of IT security protocols and procedures.

What is IT Helpdesk Support Specialist Job Qualifications?

• Bachelor’s degree in computer science, information technology, or a related field.
• A+ certification or other technical certifications.
• Experience in a customer service or technical support role.
• Knowledge of Windows and Mac operating systems.
• Knowledge of network protocols and troubleshooting.

What is IT Helpdesk Support Specialist Job Knowledge?

• Knowledge of computer hardware and software.
• Knowledge of network protocols and troubleshooting.
• Knowledge of Windows and Mac operating systems.
• Knowledge of IT security protocols and procedures.
• Knowledge of customer service and technical support best practices.

What is IT Helpdesk Support Specialist Job Experience?

• At least one year of experience in a customer service or technical support role.