IT Helpdesk Support Specialist Jobs in Georgia , Employment

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Helpdesk Support Specialist to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and resolving customer inquiries. If you have a passion for technology and enjoy helping others, this is the perfect job for you!

What is IT Helpdesk Support Specialist Job Skills Required?

• Technical knowledge and experience in troubleshooting hardware and software issues.

• Knowledge of computer systems, networks, and software applications.

• Ability to diagnose and resolve technical issues.

• Excellent customer service and communication skills.

• Ability to work independently and as part of a team.

• Ability to prioritize tasks and manage time efficiently.

• Knowledge of IT security protocols and procedures.

What is IT Helpdesk Support Specialist Job Qualifications?

• Bachelor’s degree in computer science, information technology, or a related field.

• A+ certification or other technical certifications.

• Experience in a customer service or technical support role.

• Knowledge of Windows and Mac operating systems.

• Knowledge of network protocols and troubleshooting.

What is IT Helpdesk Support Specialist Job Knowledge?

• Knowledge of computer hardware and software.

• Knowledge of network protocols and troubleshooting.

• Knowledge of Windows and Mac operating systems.

• Knowledge of IT security protocols and procedures.

• Knowledge of customer service and technical support best practices.

What is IT Helpdesk Support Specialist Job Experience?

• At least one year of experience in a customer service or technical support role.