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IT Helpdesk Support Specialist Jobs in Utah

It Support Technician - Helpdesk
By Greenheck Group At , Schofield, 54476
Work with IT management to provide proper levels of customer service based on customer needs.
Working knowledge and experience with Windows 10 and VDI software operating systems; Microsoft Office suite.
Work with remote users across corporate environment to provide support with various remote-control software.
Between 1-3 years of work experience is required.
General knowledge of Information Technology concepts and procedures
Knowledge of computer hardware and peripherals
Helpdesk Support Specialist Jobs
By District Partners At Washington, DC, United States
Experience with remote support tools and ticketing systems is advantageous.
Offer guidance and training to end-users on utilizing hardware and software efficiently.
High school diploma or equivalent; a degree or certification in a relevant field is a plus.
Proven experience (X years) working in a helpdesk support role or similar IT support capacity.
Strong technical knowledge of computer hardware, software, operating systems, and network fundamentals.
Excellent communication skills, both written and verbal, with the ability to explain technical concepts in a user-friendly manner.
Helpdesk Specialist Jobs
By Morph Enterprise At Washington, DC, United States
Recommends systems modifications to reduce user problems. Minimum Education/Certification Requirements:
Responds to and diagnoses problems through discussion with users.
Ensures a timely process through which problems are controlled, including problem recognition, research, isolation, resolution, and follow-up steps.
Supervises operation of help desk and serves as focal point for customer concerns.
Provides support to end users on a variety of issues.
Identifies, researches, and resolves technical problems.

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Helpdesk Support Specialist to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and resolving customer inquiries. If you have a passion for technology and enjoy helping others, this is the perfect job for you!

What is IT Helpdesk Support Specialist Job Skills Required?

• Technical knowledge and experience in troubleshooting hardware and software issues.
• Knowledge of computer systems, networks, and software applications.
• Ability to diagnose and resolve technical issues.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Ability to prioritize tasks and manage time efficiently.
• Knowledge of IT security protocols and procedures.

What is IT Helpdesk Support Specialist Job Qualifications?

• Bachelor’s degree in computer science, information technology, or a related field.
• A+ certification or other technical certifications.
• Experience in a customer service or technical support role.
• Knowledge of Windows and Mac operating systems.
• Knowledge of network protocols and troubleshooting.

What is IT Helpdesk Support Specialist Job Knowledge?

• Knowledge of computer hardware and software.
• Knowledge of network protocols and troubleshooting.
• Knowledge of Windows and Mac operating systems.
• Knowledge of IT security protocols and procedures.
• Knowledge of customer service and technical support best practices.

What is IT Helpdesk Support Specialist Job Experience?

• At least one year of experience in a customer service or technical support role.