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It Helpdesk Support - Desktop Technician
Company | Calypso Way |
Address | Omaha, NE, United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting |
Expires | 2024-01-30 |
Posted at | 9 months ago |
Job Title: IT Helpdesk Support - Desktop Technician
- 1-2 years' experience working with customers either face to face or remote setting
- Industry certifications, can include MCP, MCSE/MCITP etc.
- 1-2 years of IT work experience
- Ability to operate tools, components, and peripheral accessories.
- Proficiency in using and knowing your way around windows and Apple devices
- Be proficient in supporting Microsoft operating systems, Advanced support of Microsoft Office Suites
- Software and Hardware Troubleshooting
- Ability to work cross-functionally to find resolutions
- Able to operate effectively in a team environment with both technical and non-technical team members
- Self-confidence and interpersonal skills
- Able to maintain a professional demeanor under stress
- Analytical and problem-solving skills
- Able to operate within standard operating procedures
- Strong listening skills
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