It Helpdesk Specialist Jobs
By TransPerfect At , Phoenix, 85044
Provide support and resolution for employee/interpreter phone issues, software installation, and tool education/usage.
Experience with Microsoft Active Directory
Knowledge of Microsoft Windows Desktop Operating Systems (Windows 7/8.1/10/11 Pro)
Knowledge of Mac OS X
Knowledge of office productivity software such as Microsoft Outlook, Word, Excel, etc.
Knowledge of basic networking and connectivity – DHCP, DNS, Cabling, etc.
Ms It Helpdesk Specialist I, Hybrid
By University of Maryland Medical System At , Columbia, 21046, Md
IV. Knowledge, Skills and Abilities
Additional certifications such as ITIL preferred.
Work experience in customer service and/or information technology preferred.
Basic knowledge and understanding of how technology can be applied to provide standard system support.
Basic knowledge of PC hardware and peripherals associated with applications.
Effective communication skills, ability to read and follow instructions accurately, timely and effectively.
Helpdesk Specialist I Jobs
By Choctaw Nation At , Durant, Ok $17.98 an hour
Required Education, Skills and Experience:
Education/Certification or relative work experience
High School Diploma or equivalent certifications related to IT fields
Basic Knowledge of basic computer hardware, including PC, servers, switches, and routers
Basic Knowledge of desktop and server operating systems, including Windows 10, Server 2016/2019
Excellent attitude, phone etiquette, written, and verbal communication, and people skills.

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Helpdesk Support Specialist to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and resolving customer inquiries. If you have a passion for technology and enjoy helping others, this is the perfect job for you!

What is IT Helpdesk Support Specialist Job Skills Required?

• Technical knowledge and experience in troubleshooting hardware and software issues.
• Knowledge of computer systems, networks, and software applications.
• Ability to diagnose and resolve technical issues.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Ability to prioritize tasks and manage time efficiently.
• Knowledge of IT security protocols and procedures.

What is IT Helpdesk Support Specialist Job Qualifications?

• Bachelor’s degree in computer science, information technology, or a related field.
• A+ certification or other technical certifications.
• Experience in a customer service or technical support role.
• Knowledge of Windows and Mac operating systems.
• Knowledge of network protocols and troubleshooting.

What is IT Helpdesk Support Specialist Job Knowledge?

• Knowledge of computer hardware and software.
• Knowledge of network protocols and troubleshooting.
• Knowledge of Windows and Mac operating systems.
• Knowledge of IT security protocols and procedures.
• Knowledge of customer service and technical support best practices.

What is IT Helpdesk Support Specialist Job Experience?

• At least one year of experience in a customer service or technical support role.