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It Helpdesk Assistant Jobs

It Helpdesk Analyst Jobs
By R4Solutions Inc At United States
● Managed employee accounts using Active Directory
My name is Neha Naithani. I hope this message finds you well!
I am reaching out to you on an exciting job opportunity with one of our clients.
Below is the job description: -
● IT helpdesk level 2 support
● Deployment and imaging of PC’s and laptops
It Helpdesk - Internship
By Berkshire Hathaway GUARD Insurance Companies At , Wilkes-Barre, 18701
Experience with Microsoft Desktop Operating System & Productivity Suites
Setup/image employee desktop and laptops as part of upgrade migration strategy
Install Software/Hardware for Telephony platform migration
Responding to individual Help Desk requests for IT support issues
Using IT Help Desk Ticket system to document, prioritize, and track requests
Coordinate setup of new employee resources
It Helpdesk Admin (Ai2255)
By SiMa Technologies At , San Jose, 95110 $46 - $60 an hour
Experience with remote management tools such as JAMF
Experience with remote support tools such as Teamviewer, Connectwise, LogMeIn, etc.
Use remote support tools for remote user support and application installation/assistance
5+ years experience with front-line Mac desktop support
Strong hardware and software troubleshooting skills
Strong customer-focus attitude, good support interaction skills
Assistant It Manager Jobs
By Grand Hyatt San Diego At , San Diego $70,600 - $106,000 a year
Refined verbal and written communication skills.
Experience in IT Support for Hotel or Restaurants preferred
Flexible availability including weekends and holidays.
Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment.
Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Helpdesk Support It Jobs
By NexCore Group At , Denver, 80202 $55,000 - $60,000 a year
Strong communication skills, ability to work cooperatively with coworkers, management, and vendors
Support users at their desk, over the phone, and remotely
Be “remote hands” for working on servers and networking equipment
Strong problem diagnosis and creative problem-solving skills
Critical thinking skills: make assessments and provide solutions to problems.
Eligible for discretionary benefits: annual performance bonus of 10%
It Helpdesk Engineer Jobs
By Pluralsight At , Draper
Good communication skills to optimally connect with co-workers and document troubleshooting
Technical support of end user hardware and software
Support of conference room systems and associated hardware
Educating users on our IT processes and procedures
Data custodian of IT Service ticket data: Categories, priorities, resolution details, etc.
IT Equipment storage room organization
It Helpdesk Jobs
By ShipHero At , Remote $45,000 - $55,000 a year
Strong knowledge of endpoint security, MDM, and patch management.
Enroll and manage all employee work devices, including PCs, laptops, and tablets, in the Mobile Device Management (MDM) system (ScaleFusion).
Write and manage knowledge base articles
Administer patch management through ScaleFusion.
Manage core business applications locally and through Okta.
Manage network devices and building access through Unifi.
It Helpdesk Specialist Jobs
By TransPerfect At , Phoenix, 85044
Provide support and resolution for employee/interpreter phone issues, software installation, and tool education/usage.
Experience with Microsoft Active Directory
Knowledge of Microsoft Windows Desktop Operating Systems (Windows 7/8.1/10/11 Pro)
Knowledge of Mac OS X
Knowledge of office productivity software such as Microsoft Outlook, Word, Excel, etc.
Knowledge of basic networking and connectivity – DHCP, DNS, Cabling, etc.
It Helpdesk Service Jobs
By Genpact At New York City Metropolitan Area, United States
Creation and Management of Knowledge base
Tech savvy with working knowledge of office automation products, databases and remote control
Performing remote/In person troubleshooting through diagnostic techniques and pertinent questions
Qualifications we seek in you!
Working knowledge of Office 365.
Proven experience as a help desk technician or other customer support role
It Helpdesk Technician Jobs
By Deploy Alloy At Tuscaloosa, AL, United States
Proven experience as a Help Desk Technician or other customer support role
Knowledge of Windows operating systems and Office suite
Excellent problem-solving and communication skills
Respond to requests for technical assistance via phone, email, or in person
Diagnose and resolve technical hardware and software issues
Research questions using available resources
Ms It Helpdesk Specialist I, Hybrid
By University of Maryland Medical System At , Columbia, 21046, Md
IV. Knowledge, Skills and Abilities
Additional certifications such as ITIL preferred.
Work experience in customer service and/or information technology preferred.
Basic knowledge and understanding of how technology can be applied to provide standard system support.
Basic knowledge of PC hardware and peripherals associated with applications.
Effective communication skills, ability to read and follow instructions accurately, timely and effectively.
It Helpdesk Aide Jobs
By Region 8 ESC At , Pittsburg, Tx
Basic familiarity with various technology equipment
Working IT tickets as assigned by the IT Helpdesk
Assisting Students and Parents by phone and on site
Creating and assigning tickets to IT support personnel around the district
Getting estimates from vendors and assisting with procurement
Maintaining IT asset inventories and Check-in/Check-out
It Helpdesk Technician Jobs
By Blue Origin At , , Wa $27.26 - $39.98 an hour
Experience with Active Directory account and computer management and Network File Share structures and permissions
Experience with endpoint management software platforms, desktop provisioning technologies like SCCM and PXE
Extensive experience with Windows 10; Microsoft Office including Project and Visio; Adobe products; Antivirus, Disk Encryption, and VPN applications
Willing to be flexible with scheduled days and hours with reasonable notice as needed during operations or on-call
Self-starter able to work with minimal direction
Customer-centric attitude to support and instruct computer users to provide efficient resolution of complex problems
It Helpdesk Support Jobs
By Tech Providers, Inc At United States
Adherence to schedules (published in the Workforce Management application).
Upskilling to support additional customers will continue directly following training graduation.
Relying on resources as trained (knowledge base, websites, support channels).
Please see below job details:
Position : Contact Center Tech Rep
Duration: 3 + months with the possibility of extension
Helpdesk Level 2 - It
By Simnet Inc. At North Ontario, CA, United States
Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes. Certification required within 6 months of employment.
Must be ready and willing to commit to continuous education, certification, and self-improvement.
Be a documentation wizard! Leaving detailed notes on requirements and solutions.
Use remote tools and diagnostic utilities to aid in troubleshooting.
Research solutions through internal and external knowledgebase as needed.
Contribute to technician knowledgebase and provide training as needed. Seriously, share that knowledge!
It Helpdesk Associate Jobs
By LegalMatch At Las Vegas, NV, United States
Strong interpersonal and communication skills
Experience with Smart Phones (iPhone and Android)
Basic Networking knowledge (pinging to gateways, shared network resources, etc.)
Software such as RingDNA and Office 365 Admin
Familiarity in Salesforce is a must.
Helping resolve user PC issues
It Assistant Jobs
By iBUYPOWER At United States
Preferred qualifications include certifications such as MCSA, CCNA, A+, Network+, or Security+.
Conduct thorough diagnostics of computer errors and offer assistance to end users.
Fulfill additional responsibilities as assigned.
1-2 years of relevant experience.
Familiarity with Hyper-V, Server Manager, Active Directory Domain Services (ADDS), Virtual Private Networks (VPN), and firewalls.
Investigate and resolve software, hardware, and network problems.
It Helpdesk Support Analyst
By Motion Recruitment At Orlando, FL, United States
Improve and utilize remote PC management processes and toolsets.
Apply project management methodology to ensure successful project outcomes.
Assist in the management of vendors and consultants when necessary.
Stabilize, standardize, and maintain the hardware and software infrastructure .
Maintain the hardware and software infrastructure for end-users.
Deploy and service essential software packages.
It Helpdesk Associate Ii
By Veho At United States

About Veho Veho is the post-purchase experience company that unlocks the potential of everyday consumers and brands to fully participate in e-commerce. Building an entirely new end-to-end ...

Helpdesk Manager/ It And Servicenow
By Motion Recruitment At Charlotte, NC, United States
1.5 years+ experience as titled HelpDesk Manager
Hands-on experience with ServiceNow, Jira
Overall knowledge of IT Support systems at Leadership level
Previous experience growing, hiring, training, and onboarding team
Familiarity with Network Administration and IT Security
Strong leadership background while handling multiple projects

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Helpdesk Assistant to join our team and provide technical support to our customers. You will be the first point of contact for customers seeking assistance with their IT issues. If you have a passion for technology and helping others, this could be the perfect job for you!

Overview The IT Helpdesk Assistant is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Detailed Job Description The IT Helpdesk Assistant is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. They may also install, modify, and repair computer hardware and software. They may also provide technical support over the phone or via email. Job Skills Required
• Knowledge of computer systems, hardware, and software
• Ability to troubleshoot and diagnose technical problems
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Knowledge of network systems and protocols
• Knowledge of operating systems and applications
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications such as A+, Network+, or Microsoft Certified Professional
• Previous experience in a helpdesk or technical support role
Job Knowledge
• Knowledge of computer systems, hardware, and software
• Knowledge of network systems and protocols
• Knowledge of operating systems and applications
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in a helpdesk or technical support role
• Experience troubleshooting and diagnosing technical problems
• Experience providing technical support over the phone or via email
Job Responsibilities
• Respond to queries and provide technical assistance and support
• Run diagnostic programs to isolate problems
• Install, modify, and repair computer hardware and software
• Provide technical support over the phone or via email
• Maintain records of daily data communication transactions, problems, and remedial actions taken
• Monitor and respond quickly and effectively to requests received through the IT helpdesk
• Follow up with clients to ensure their technical issues have been resolved